Join the Global Retailers That Have Made the Switch to Third-party Support for Oracle Retail

Retailers are dramatically reducing annual maintenance costs

Retail CIOs worldwide are looking for ways to free up funds and resources to invest in technologies that address market turbulence. One proven strategy to address rising ERP maintenance costs is by leveraging independent, third-party enterprise software support. More than 175 retailers have reduced their total ERP maintenance costs by up to 90% while gaining better support and service from Rimini Street.

Support for Oracle Retail

Discover ultra-responsive support for Oracle Retail Software

Rimini Street provides expert support for Oracle Retail software — alone, or in combination with support for Oracle enterprise applications and databases. Using this combined support enables clients to receive an integrated service offering with the advantages that come with single-provider support. Receive ultra-responsive support for Oracle Retail applications.

Support for Oracle Retail

Accelerate digital transformation

Digital transformation helps deliver a sustainable competitive edge for organizations across industries. The multi-million-dollar boardroom question facing CIOs: “How are we going to pay for this?” with ongoing operations consuming 80% to 90% of a typical IT budget. Retail technology leaders that have adopted independent enterprise software support solutions, including replacing Oracle Retail support/Retek support, are reallocating the saved funds and resources toward digital transformation efforts.

Rimini Street Support for Oracle Retail

Oracle Retail Product Lines Supported

The Rimini Street support program for Oracle Retail includes support for the following acquired Retek products:

Merchandising Operations Management (MOM)
Merchandise Planning and Optimization
Supply Chain Planning and Execution

Why Rimini Street

Switch from Oracle retail support; improve SLA and ROI.

Better model

Eliminate forced upgrades of Oracle retail applications to remain on full support and preserve the flexibility to upgrade when there's a clear ROI presented. Upgrades can be time-consuming, expensive, and risky — don’t upgrade without a compelling business case or ROI.

Better people

Receive ultra-responsive support by taking advantage of expert services for Oracle Retail software, including support for customizations at no extra charge.

Better outcomes

Don’t rip and replace; enjoy savings of up to 90% of total maintenance costs, allowing focus on optimizing existing solutions and adding new features and capabilities around commerce platforms using best-of-breed, independent, third-party solutions. Help maximize ERP investments by extending the life/reducing the TCO of Oracle Retail software.

Rimini Street Third-Party Support for Oracle Retail

Featured Clients

Featured Clients
Featured Clients

Having support from Rimini ONE has greatly reduced the need for our team to provide after-hours support and enabled them to spend more time on strategic projects that add greater value for our customers. The partnership is definitely paying off dividends.”

– Stefan Vargheese Engineering Manager
Featured Clients
Pacific Textiles Logo

With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”

– Hubert Tsang CIO
Featured Clients
Featured Clients

Vendor software maintenance fees dominated our limited IT budget, but since switching to Rimini Support™ for Oracle EBS and Database, we have freed up savings to invest in digital innovation to make our company a leader in the new IT environment.”

– IT General Manager Doosan Enerbility

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