KSPT’s PeopleSoft 9.0 applications are stable and meet the company’s business needs day in, day out. And KSPT was looking to cut costs, not incur additional ones through a forced ERP upgrade. IT Director Steve Cochrane examined the large recurring IT budget line item representing his annual PeopleSoft maintenance fees, and evaluated his actual support needs. “We rarely used Oracle for any of our PeopleSoft support,” he says. “And when we did, it seemed like we ended up doing most of the work anyway.” Cochrane felt he needed support to secure his PeopleSoft applications, but saw little value in continuing to pay Oracle’s steep annual maintenance fees.
KSPT researched independent support providers and switched to Rimini Street in October 2013. As a result, KSPT received immediate cost savings of 50 percent over its former vendor support fees, as well as 24/7/365 access to an expert team of support engineers. In addition, KSPT has archived the PeopleSoft 9.2 software it licensed from Oracle before leaving Oracle support; this complete, managed archive will enable the company to upgrade at a time that makes sense for the business.
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