Demand for technology innovation is everywhere. The fast-paced technology industry requires extracting and developing the greatest investment value for creating competitive advantage and enabling growth. Discover the future of enterprise software service with the Rimini Street comprehensive, third-party support model designed to free up IT maintenance funds to help optimize technology investments.
The proliferation of technologies such as hybrid- and cloud-computing, IoT, and AI means the pressure is on for technology industry companies to implement best-of-breed applications in their own enterprise systems as they invest in transformational business models to enhance their products and services. Some software policies, roadmaps, and support models, however, can create budget constraints. Rimini Street Support Services and business software management have helped many of the top global technology companies save considerable time, money, and resources that can be reallocated to key digital innovation priorities that create differentiation and accelerate growth.
Technology industry companies have been struggling to navigate increased competition, rapidly changing consumer expectations, short time-to-market requirements, and the speed of technology change and disruption. Maintaining the status quo is simply not an option. Rimini Street third-party application support and enterprise software solutions can maintain the current, stable ERP release for up to 15 years while facilitating innovation around the edges that helps maximize ROI and avoid upgrades. This provides time and flexibility to craft a Business-Driven IT Roadmap that aligns all IT spending with business goals such as creating the next transformative technology that the rest of the industries will rely on to survive.
The path to digital transformation requires agility, creativity, flexibility, and funding. Rimini Street technology industry clients save 50% on annual software support fees and up to 90% on total maintenance costs, liberating funds and IT staff to develop the next big thing.
A single source for support for Oracle Database
Protect databases from vulnerabilities and enable zero-day security protection
Maintain and optimize the current stable and proven SAP implementation
Experience ultra-responsive application support for Oracle EBS products
Personalized support for PeopleSoft applications and global TLR update services
Optimize support and IT operations to simplify support processes
Achieve greater value from the investment in Salesforce®
Receive a variety of services for maintaining mission-critical SAP systems
Rimini Street unified third-party support solutions deliver a world class, customized service experience to help drive business results. The Rimini Street mission to help clients extract the greatest possible ROI from enterprise software systems has helped save them nearly $5B in software support costs to date.
Rimini Street Support Services are integrated and offer value-added solutions such as advisory services, support for custom code; and fast Legislature-to-Live™ global tax, legal, and regulatory updates at no additional cost.
Comprehensive Rimini Street business software management services feature multiple levels of support, and a single source of accountability. Primary Support Engineers (PSEs) lead the way, backed by an extensive global network of experts skilled in resolving the most complex enterprise software management issues, including root cause analysis.
Rimini Street clients don't need to overspend on software support or use IT time on updates and upgrades. Instead, newly available funds can be invested to better meet market needs, while IT teams can work on projects that are aligned with a Business-Driven Roadmap and directly impact the bottom line.
“I would not hesitate to reach out to the Rimini Street Global Security Services team again. They were quickly able to identify the problem and lead us to an effective solution that mitigates Java deserialization with WebLogic.”
Jeff Bell Chief Information Security Officer
“[W]ithout the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.
One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
“Rimini Street is solely focused on support and is incredibly customer-centric, which means it is constantly aiming to raise the bar and find new ways to deliver high-quality, cost-effective support to our business.”
Ingo Pass CIO
Proactive, intelligent services and solutions tailored to your security profile
The advent of databases in the 1980s represented a phenomenal breakthrough for business. Companies around the world capitalized on relational databases to run smarter, faster and more profitably. Today, Oracle, IBM, Microsoft and SAP are at the heart of almost every Fortune 500 and Global 2000 company, including yours. Instead of continuing to make massive investments in a database that already works, maybe it’s time to rethink your strategy.
Delivering interoperability assurance and premium technology stack support
The goal of any business is to grow. But growth requires a strategic, concentrated investment in innovation. And, as with any investment, that requires capital.
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