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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
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      • Reduce support costs
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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Media and Entertainment

Get a star on the independent software support walk of fame

Media and Entertainment

Accelerate innovation and expense reduction

The media and entertainment industries are in disruption, with streaming content in the spotlight and the future of soundstage and in-studio production not yet known. But the show must go on. Rimini Street independent, third-party support services and comprehensive support solutions help media and entertainment clients save a substantial percentage of their IT software support budgets which can then be invested in strategic initiatives such as new content delivery systems and remote production capabilities.

Media and entertainment clients capture significant savings to reinvest in growth

Globalization and the intense battle for the best content mean the pressure is mounting to reimagine engagement and invest in transformational media and entertainment technologies. The burdens of software vendor policies, vendor-dictated roadmaps, and unresponsive support models, however, can create severe budget constraints. Rimini Street Support Services help media and entertainment clients save considerable time, money, and resources that can be reallocated to key digital innovation priorities to create differentiation and accelerate growth.

Browse Rimini Street media and entertainment clients
Accelerate Innovation in the Media and Entertainment Industry with Rimini Street Software Support

Help keep critical IT systems running for the long term

Content creation and distribution can be difficult when a software vendor is directing the support service storyline. Rimini Street application support and enterprise software solutions can maintain the current ERP release for up to 15 years, to help maximize ROI and avoid unnecessary, disruptive upgrades. This also provides time and flexibility to craft a Business-Driven IT Roadmap that aligns all IT spending with business goals like captivating loyal audiences and attracting new ones.

Redirect IT Resources to Innovation in the Media and Entertainment Industry with Rimini Street

Cut application support costs and protect technology budgets

Many entertainment companies run lower-margin businesses, and their IT teams are in a daily war against costs. A penny saved per transaction, per process, per minute can result in millions of dollars to the bottom line of a media balance sheet. Rimini Street clients save 50% on annual support fees and up to 90% on total maintenance costs, liberating funds and IT staff for game-changing business pursuits, acquiring new subscribers, and delivering new entertainment experiences.

Redirect Funds to New Content in the Media and Entertainment Industry with Rimini Street Support

Industry solutions

Oracle Database

The one-stop shop for support for Oracle Database

Oracle E-Business Suite

Ultra-responsive application support for Oracle EBS products

SAP

Maintain and optimize the current stable and mature SAP implementation

Siebel

The flexibility to continue using Siebel 6.x, 7.x, and 8.x applications

Application Management Services (AMS) for SAP

Receive a variety of services for maintaining mission- critical SAP systems

Application Management Services (AMS) for Oracle

Optimize support and IT operations to simplify support processes

Microsoft SQL Server

Reduce the total cost of SQL Server ownership and get ultra-responsive solutions

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Why Rimini Street

Rimini Street is a trusted partner to organizations in the media and entertainment industries, with deep expertise in meeting their unique needs. Engineer-led, unified software support services delivered through a single-provider model have helped these clients redirect millions of dollars from support to content development and distribution.

Better model

Rimini Street Support Services are integrated and eliminate the escalations and delays that can occur with software vendor support. Value-added solutions like advisory services, support for custom code, and fast Legislature-to-Live™ global tax, legal, and regulatory updates are included at no additional cost.

Better people

Comprehensive Rimini Street services feature multiple levels of support, but a single source of accountability. Primary Support Engineers (PSEs) lead the way, backed by an extensive global network of experts skilled in resolving the most complex enterprise software issues, including root cause analysis.

Better outcomes

Rimini Street clients don't overspend on software vendor support or squander precious IT time on unnecessary updates and upgrades. Instead, newly available funds are invested to better meet market needs, while IT teams work on projects that are aligned with a Business-Driven Roadmap and directly impact the bottom line.

Drive Growth in the Media and Entertainment Industry with Rimini Street Software Support

Featured clients

View All Clients
Featured clients
Featured clients
“

The best part is that our customers have not seen any difference. We are still working together but with upgraded and compliant systems. We can be ISO certified. This is the key to working with partners such as the UK Post Office.”

– Hugues Piet Lataudrie, Row Director BO Solutions and Digital BP
Learn more
Featured clients
Featured clients
“

Because we’ve had, and continue to have, such a positive support experience through Rimini Street for our PeopleSoft HCM software, the decision to add Oracle EBS support was much easier.”

– David Jamieson, Financial Applications Manager
Learn more
Featured clients
Featured clients
“

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”

– Go Harada, General Manager, Information Technology
Learn more
Quadient
LifeWay Christian Resources
Nintendo of America, Inc.
Star Tribune Company
Carrols Restaurant Group, Inc.
Globo Comunicação e Participações S.A.
Grupo Paranaense de Comunicacao
SQUARE ENIX CO LTD
OSG Corporation
Federation University
Technical Support for Oracle Helps Pan Ocean Navigate the Future
MYOB
View All

Additional resources

IDC TMT Industry Spotlight: As Cloud Investments Increase, Are You Creating Risk?
Research Report
IDC TMT Industry Spotlight: As Cloud Investments Increase, Are You Creating Risk?
Read Research Report
Broadcom Says, You’re Using VMware Wrong— Rimini Street Says, You Deserve Better Options
Blog
Broadcom Says, You’re Using VMware Wrong— Rimini Street Says, You Deserve Better Options
Rodney Kenyon
Rodney Kenyon
GVP, Professional Services – Rimini Custom
3 min read

Broadcom’s recent defense of skyrocketing VMware costs— claiming customers are simply using it wrong”—has sparked more frustration than reassurance. As enterprises react to forced subscription bundles and sharp price hikes, we’re stepping in with a proven alternative: Continue using your current VMware infrastructure, avoid vendor lock-in, reduce costs and regain control of your tech roadmap […]

Read Blog
Accelerate Modernization & Sustain Growth
Story
Accelerate Modernization & Sustain Growth

How Manufacturers Win with Rimini Street

Read Story

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