The media and entertainment industries are in disruption, with streaming content in the spotlight and the future of soundstage and in-studio production not yet known. But the show must go on. Rimini Street independent, third-party support services and comprehensive support solutions help media and entertainment clients save a substantial percentage of their IT software support budgets which can then be invested in strategic initiatives such as new content delivery systems and remote production capabilities.
Globalization and the intense battle for the best content mean the pressure is mounting to reimagine engagement and invest in transformational media and entertainment technologies. The burdens of software vendor policies, vendor-dictated roadmaps, and unresponsive support models, however, can create severe budget constraints. Rimini Street Support Services help media and entertainment clients save considerable time, money, and resources that can be reallocated to key digital innovation priorities to create differentiation and accelerate growth.
Content creation and distribution can be difficult when a software vendor is directing the support service storyline. Rimini Street application support and enterprise software solutions can maintain the current ERP release for up to 15 years, to help maximize ROI and avoid unnecessary, disruptive upgrades. This also provides time and flexibility to craft a Business-Driven IT Roadmap that aligns all IT spending with business goals like captivating loyal audiences and attracting new ones.
Many entertainment companies run lower-margin businesses, and their IT teams are in a daily war against costs. A penny saved per transaction, per process, per minute can result in millions of dollars to the bottom line of a media balance sheet. Rimini Street clients save 50% on annual support fees and up to 90% on total maintenance costs, liberating funds and IT staff for game-changing business pursuits, acquiring new subscribers, and delivering new entertainment experiences.
The one-stop shop for support for Oracle Database
Ultra-responsive application support for Oracle EBS products
Personalized support for PeopleSoft and global TLR update services
Maintain and optimize the current stable and mature SAP implementation
Get a holistic, layered security model across the entire enterprise
The flexibility to continue using Siebel 6.x, 7.x, and 8.x applications
Receive a variety of services for maintaining mission- critical SAP systems
Optimize support and IT operations to simplify support processes
Reduce the total cost of SQL Server ownership and get ultra-responsive solutions
Rimini Street is a trusted partner to organizations in the media and entertainment industries, with deep expertise in meeting their unique needs. Engineer-led, unified software support services delivered through a single-provider model have helped these clients redirect millions of dollars from support to content development and distribution.
Rimini Street Support Services are integrated and eliminate the escalations and delays that can occur with software vendor support. Value-added solutions like advisory services, support for custom code, and fast Legislature-to-Live™ global tax, legal, and regulatory updates are included at no additional cost.
Comprehensive Rimini Street services feature multiple levels of support, but a single source of accountability. Primary Support Engineers (PSEs) lead the way, backed by an extensive global network of experts skilled in resolving the most complex enterprise software issues, including root cause analysis.
Rimini Street clients don't overspend on software vendor support or squander precious IT time on unnecessary updates and upgrades. Instead, newly available funds are invested to better meet market needs, while IT teams work on projects that are aligned with a Business-Driven Roadmap and directly impact the bottom line.
“Because we’ve had, and continue to have, such a positive support experience through Rimini Street for our PeopleSoft HCM software, the decision to add Oracle EBS support was much easier.”
David Jamieson Financial Applications Manager
“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
“[W]ithout the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.
One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
Oracle licensees are spending a small fortune on support for their Oracle investments, while shrinking IT budgets and limited resources are compelling them to slash their support costs by: Deferring major upgrades Adopting open-source options Switching to third-party support Understanding Oracle licensing is crucial to Oracle license optimization. Rimini Street surveyed 400-plus customers to find the answers to Oracle licensing questions and gain insights into the challenges and priorities impacting their roadmap strategies. Hear the results of the survey in this exclusive audio webcast, hosted by IDG Digital Content Director Tom Schmidt. Contact Rimini Street to learn more about how independent, third-party support can enhance Oracle license optimization.
Energy and utilities organizations are under increased pressure to do more with less. Stricter regulations, more competition, and price fluctuations fuel budget decisions and resource allocation. IT teams are looking for ways to optimize IT budgets and invest in technologies that support sustainable operations, portfolio modernization, and business model transformation to remain competitive. In this e-book, you’ll meet four clients from the utilities and energy industry who regained control of their IT roadmaps by partnering with Rimini Street. By replacing ERP vendor support, they immediately saved 50% on annual maintenance fees, accessed more responsive support, and have more flexibility over when, or if, they choose to upgrade. The e-book covers: Stories from Suburban Propane, Metropolitan Water Reclamation District of Greater Chicago (MWRD), BrandSafway, and an Australian mining company Benefits achieved by moving from vender ERP support to third-party support, beyond cost savings Ways that funds were reinvested, like advanced security with patching and monitoring, improved training across the company, and the implementation of cloud and mobile solutions Download the e-book to see how these energy and utilities organizations achieve operational efficiency and fund innovation.
Contact us to learn more.
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