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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    • We help you…
      • Reduce support costs
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    • Support and services
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
      • Oracle E-Business Suite
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      • See all
    • SAP
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    A global leader in enterprise software support and services for mission-critical systems
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Contact us

Education

Join others in the education industry who are learning the value of Rimini Street support.

Education

Free up resources to further advance the education of future leaders

The education industry is in disruption, with remote learning thrust to the forefront and the long-term future of conventional, on-campus programs not yet known. Rimini Street independent, third-party support services and comprehensive support solutions help educators save considerable IT funds which can then be used to continue advancing the educational mission through investment in digital transformation.

Redirect funds to continue commitment to educational attainment

Keeping education standards high while reducing overall spend can be challenging. Traditional student and enrollment models — and delivery systems — continue to shift, making it increasingly important to manage institutional IT investments in learning equitably and effectively. Rimini Street enterprise software services and application support expertise for the education industry can substantially reduce costs, free up resources, and help institutions from K-12 to higher education continue to focus on student achievement and educational attainment.

Hear the CTO of the University of Auckland discuss the benefits of third-party support
education

Receive superior support for education software, avoid unnecessary upgrades

Rimini Street education clients avoid expensive and disruptive upgrades to mission-critical applications through guaranteed support of the current ERP implementation for at least 15 years. Engineer-led support for custom code and tailored tax, legal, and regulatory updates are included at no additional cost, so more budget dollars and IT staff can be focused on helping students achieve academic excellence.

education

Gain flexibility, adaptability, and agility with expert support services

Complacency and reactive efforts can leave institutions behind in today’s challenging and ever-evolving education marketplace. Flexibility, adaptability, and strategic planning will be led by IT, and maximizing innovation opportunities is key to success. Rimini Street helps education clients liberate resources for higher-purpose technology endeavors through expert, efficient application support. To date, many global educational institutions from K-12 to higher education have directed savings from Rimini Street third-party support to essential strategic initiatives.

education

Industry solutions

Oracle Database

The one-stop shop for support for Oracle Database

SAP

Maintain the current stable and mature SAP implementation

Oracle E-Business Suite

Experience ultra-responsive support for Oracle EBS products

Application Management Services

Integrated AMS for SAP or Oracle applications plus ERP software support

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Why Rimini Street

Rimini Street is a trusted partner to organizations in the education industry, with deep expertise in meeting their unique needs. Engineer-led, unified software support services delivered through a single-provider model have helped schools and universities save significantly, enabling them to reallocate significant sums from their IT budgets to higher order educational priorities.

Better model

Schools and universities cannot afford disruption to mission-critical systems. Rimini Street delivers ultra-responsive application support including security services and the resolution of interoperability conflicts that may arise from changes to the educational technology stack. An unwavering focus on client success has earned Rimini Street an overall 4.9/5.0 client satisfaction rating.

Better people

Rimini Street has specialists on the front line who understand education industry software. Primary Support Engineers (PSEs) lead the way, backed by experts who average 15 years of professional experience. All clients receive personalized, tailored, high-touch service with a guaranteed 15-minute response time for critical issues.

Better outcomes

Every dollar in the IT budget is treasured in the education industry. Rimini Street clients save 50% on annual support fees and up to 90% on total support costs, making funds available to help minimize the impact of budget cuts, retain key staff members, and keep critical programs funded.

education

Featured clients

View All Clients
Featured clients
Featured clients
“

It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

– Andrew Matheson, Head of Operations and Automation
Learn more
Featured clients
Featured clients
“

Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”

– Kevin Khoo, CIO
Learn more
Featured clients
Featured clients
“

Rimini Street took the time to understand our business needs and proposed a tailored solution to reduce our cost and improve our Oracle and SAP system operations. With Rimini Support™, we expect to reduce Oracle and SAP maintenance costs and leverage this budget to our IT infrastructure management. ”

– JinCheol Yoon, Head of Digital Support Office
Learn more
Federation University
Sunway Group
Daekyo Co., Ltd.
Cengage
Rochester City School District
University of Auckland, New Zealand
University of Technology Sydney
Federation University Australia
The American College
University System of New Hampshire
Little Rock School District
University Of San Diego
View All

Additional resources

IT Leaders Considering a New Support and Services Model 
Research Report
IT Leaders Considering a New Support and Services Model 
Read Research Report
How The University Of Auckland Re-invested In Innovation By Switching To Rimini Street
Video
How The University Of Auckland Re-invested In Innovation By Switching To Rimini Street

The University of Auckland supports 1,200 applications and more than 5,000 staff with its ERP solution, but wanted to reposition its ongoing support and maintenance expenses into funding initiatives for growth. Find out how the organisation managed to do so by switching to Rimini Street for its support and maintenance requirements.

Watch Video
Redefine Supplier Lifecycle Management: Unlock Efficiency, Visibility & Strategic Value
Blog
Redefine Supplier Lifecycle Management: Unlock Efficiency, Visibility & Strategic Value
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
3 min read

Supplier lifecycle management shouldn’t slow down your business. If you’re stuck with manual processes, fragmented systems and reactive fixes, it’s time to rethink your approach.   By taking a structured approach to review the current state of your supplier lifecycle, reimagine a more automated and intelligent future and reengineer your processes for maximum efficiency, you can […]

Read Blog

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