The education industry is in disruption, with remote learning thrust to the forefront and the long-term future of conventional, on-campus programs not yet known. Rimini Street independent, third-party support helps educators save considerable IT funds which can then be used to continue advancing the educational mission through investment in digital transformation.
Keeping education standards high while reducing overall spend can be challenging. Traditional student and enrollment models — and delivery systems — continue to shift, making it increasingly important to manage institutional IT investments in learning equitably and effectively. Rimini Street enterprise software services and application support expertise for the education industry can substantially reduce costs, free up resources, and help institutions from K-12 to higher education continue to focus on student achievement and educational attainment.
Rimini Street education clients avoid expensive and disruptive upgrades to mission-critical applications through guaranteed support of the current ERP implementation for at least 15 years. Engineer-led support for custom code and tailored tax, legal, and regulatory updates are included at no additional cost, so more budget dollars and IT staff can be focused on helping students achieve academic excellence.
Complacency and reactive efforts can leave institutions behind in today’s challenging and ever-evolving education marketplace. Flexibility, adaptability, and strategic planning will be led by IT, and maximizing innovation opportunities is key to success. Rimini Street helps education clients liberate resources for higher-purpose technology endeavors through expert, efficient application support. To date, many global educational institutions from K-12 to higher education have directed savings from Rimini Street third-party support to essential strategic initiatives.
Experience personalized support for PeopleSoft including TLR update services
The one-stop shop for support for Oracle Database
Maintain the current stable and mature SAP implementation
Experience ultra-responsive support for Oracle EBS products
Protect databases from vulnerabilities more effectively and efficiently
Integrated AMS for SAP or Oracle applications plus ERP software support
Rimini Street is a trusted partner to organizations in the education industry, with deep expertise in meeting their unique needs. Engineer-led, unified software support services delivered through a single-provider model have helped schools and universities save significantly, enabling them to reallocate significant sums from their IT budgets to higher order educational priorities.
Schools and universities cannot afford disruption to mission-critical systems. Rimini Street delivers ultra-responsive application support including security services and the resolution of interoperability conflicts that may arise from changes to the educational technology stack. An unwavering focus on client success has earned Rimini Street an overall 4.8/5.0 client satisfaction rating.
Rimini Street has specialists on the front line who understand education industry software. Primary Support Engineers (PSEs) lead the way, backed by experts who average 15 years of professional experience. All clients receive personalized, tailored, high-touch service with a guaranteed 15-minute response time for critical issues.
Every dollar in the IT budget is treasured in the education industry. Rimini Street clients save 50% on annual support fees and up to 90% on total support costs, making funds available to help minimize the impact of budget cuts, retain key staff members, and keep critical programs funded.
“We quickly realized that the value of the support we were receiving from Oracle did not match the annual spend. With Rimini Street, we’re able to get better support at a much lower cost.”
Scott Lawry Associate Director Solution Design and Delivery
“Virtual patching is proactive and immediate. We don’t have to sit around and wait for something to happen before we get sent a vendor patch months later.”
Mark Brockman Executive Director of Information Technologies
“We don’t have anyone beating down our doors with major issues and that frees us up to concentrate on more important things, like helping the kids in our district.”
Joe Charnock Director of Application Development
“I view Rimini Street as an extension of my staff. Sure, they fix our issues. But they’re also there whenever we want to bounce ideas off of them; they consult with us about how we’re doing things. For my team, Rimini Street is an always-available source of industry best practices.”
Ramana Adibhatla Manager, Business Enterprise Applications
“I can’t think of any organization that does not want to save software maintenance support costs. To also get customizations supported is a huge bonus. In this case, it has meant that IT has been able to retain the essential talent it needs in order to build the tools that help its 580,000 students get the education they need.”
Joel Gibbons IT Director
Many PeopleSoft customers share the same concern-they feel they are receiving less new value from Oracle than they did in the past. They may also be caught in an expensive cycle of paying Oracle nearly 22% per year in maintenance fees, essentially repurchasing their existing software license every five years. If this sounds familiar-and inefficient-what if you could: Save 50-90% on total support costs for PeopleSoft software, with exceptional service and responsiveness? Free up IT capacity by securing support for your existing PeopleSoft release (including customizations) up to 15 years, without forced upgrades or continuous updates? Accelerate growth now, improve the speed and quality of IT’s response to business needs; and stop paying for-and waiting for-unknown future software innovations? With Rimini Street independent, third-party support for PeopleSoft software, you can—just as eight featured PeopleSoft customers have as they extended the lives of their ERP investments, freed up IT teams for critical projects, and funded new innovation and growth initiatives. Download this eBook to read about each of their decisions to embrace a Business-Driven Roadmap.
Proactive, intelligent services and solutions tailored to your security profile
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The University of Auckland supports 1,200 applications and more than 5,000 staff with its ERP solution, but wanted to reposition its ongoing support and maintenance expenses into funding initiatives for growth. Find out how the organisation managed to do so by switching to Rimini Street for its support and maintenance requirements.
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