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Wholesale and Distribution

Wholesale and Distribution

Join top global enterprises in the wholesale and distribution industries moving forward by leveraging Rimini Street strategic software support

Wholesale and Distribution Industry Companies have Saved Millions in ERP Support and Upgrade Costs

Every dollar matters for wholesalers and distributors. To survive, and then fuel growth, they must effectively direct funds and resources to activities with the greatest measurable impact on the business. Rimini Street independent, third-party support services and comprehensive support solutions optimize current enterprise software investments and deliver significant savings that can be used to create more sustainable and efficient operations to meet dynamic consumer demands.

Conserve cash and dramatically reduce ERP support costs

IT professionals in the wholesale industry and distribution industry face a rapidly changing business environment. They are challenged by increasing supply chain pressures, the need to stockpile funds, and satisfying customer and business expectations. Rimini Street independent, third-party support can help clients immediately save 50% on annual ERP support fees and up to 90% on total support costs. These significant savings can help wholesalers and distributors reallocate resources to initiatives like increasing capacity, delivering remote support to customers, and transforming workforces and workplaces.

Ensure business continuity

Business continuity is key for organizations in the wholesale industry and distribution industry, where no one can afford any disruption to mission-critical systems and supply chain operations. Rimini Street Support Services for applications and databases provide a breadth of premium features generally not found in vendor support programs for wholesale and distribution ERP software. Ultra-responsive application support for each client is led by an assigned Primary Support Engineer with an average of 15 years of experience, which means no waiting for expert support from a team knowledgeable of your unique systems and customizations. Rimini Street Support includes valuable services such as support for custom code and 10-minute SLA for Priority 1 issues, to help ensure maximum system uptime.

Reallocate resources to help fund digital innovation

Wholesale industry and distribution companies are challenged with navigating increased global competition, high labor costs, thin margins, rapidly changing supply chains, and new digital business models. Maintaining the status quo is simply not an option and action is required. Rimini Street enterprise software management and support services have helped many of the top global wholesalers and distributors achieve significant cost savings and focus IT resources on digital innovation and strategic growth initiatives.

Why Rimini Street

Rimini Street is the leader in independent, third-party software support. Expert engineers are on the front line, every time, efficiently following each issue through to resolution. A laser focus on client success has earned Rimini Street an overall 4.9/5.0 client satisfaction rating and has helped save clients over $5B to date.

Better model

Rimini Street enterprise software support services are comprehensive and integrated, eliminating the escalations and delays that can occur with vendor support. Value-added solutions like advisory services and fast Legislature-to-Live™ global tax, legal, and regulatory updates are included at no additional cost to help expedite compliance.

Better people

Rimini Street makes IT support easy for wholesalers and distributors, with a client-centric approach unlike software vendor support. Primary Support Engineers (PSEs) are backed by an always-available network of global experts who average 15 years of professional IT experience and deliver a guaranteed response time of 10 minutes or less for critical issues.

Better outcomes

Rimini Street helps wholesalers and distributors save on ERP support, maximize the value of current systems, and avoid expensive, unnecessary software upgrades. Cost savings and resources can be reinvested in higher order business priorities such as digitizing operations and supply chains.

Featured Clients

Guest Services

“One of our goals was to become more flexible in our PeopleSoft applications upgrade strategy to be able to decide when and how we upgrade these tools. By archiving the PeopleSoft updates we were already entitled to, we were able to complete an upgrade while on independent support — and do it on our own timeline. If we want to upgrade in the future, that’s a choice we can make without outside pressure.”

Steve Jacobs IT Director
Productos Chata

“Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints.

Don’t get stuck with the status quo: Don’t close your eyes or fear making a change. Exploring the unknown led us to Rimini Street, and the whole company has benefited.”

Eddy Verdugo Systems Director

“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.

It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”

Jim Chilton CIO

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