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Nonprofit Organizations

Nonprofit Organizations

Join nonprofit sector organizations around the world enabling digital transformation through cost savings from Rimini Street third-party software support

Stay Focused on the Philanthropic Vision

Nonprofit organizations face a variety of challenges each day that are amplified during economic disruption. These challenges can include liquidity, maintaining revenue streams, retaining paid staff and volunteers, solvency, and most of all, staying in business to continue to serve their causes. Rimini Street independent, third-party support replaces software vendor support, significantly reducing maintenance fees and labor requirements while freeing up valuable resources to help clients stay focused on fulfilling their philanthropic visions.

Protect every penny for the cause

Nonprofit sector organizations must work diligently to control IT operational costs. Every dollar wasted means a dollar that is not available for activities such as donor engagement or the development of alternate delivery systems for events and programming. Rimini Street nonprofit clients save 50% on annual software support fees and up to 90% on total maintenance costs, redirecting newly available funds to their missions. Rimini Street has helped many nonprofit organizations around the world substantially reduce support costs for Oracle and SAP applications.

Achieve operational efficiencies through premium application support for nonprofit organizations

ERP systems, databases, and CRM software are core components of everyday nonprofit operations. In uncertain times, the need for technical expertise and digital enablement becomes critical for these organizations. Rimini Street provides engineer-led business software management and support that is always on and available, anytime and anywhere, 24x7x365, including advisory services at no extra charge. Rimini Street clients receive guaranteed SLA response within 10 minutes for critical, Priority 1 issues; interoperability support; and highly personalized service. An unwavering focus on client success has earned Rimini Street an overall 4.8/5.0 client satisfaction rating.

Drive digital transformation while gaining control of the IT roadmap

To survive and then thrive, nonprofit organizations are focusing resources on key priorities and in many cases, technologies that can facilitate initiatives such as accelerating agility; improving visibility with the donor base; enabling fast and convenient digital giving, and enhancing data analysis and security. Rimini Street Support Services can help clients craft Business-Driven IT Roadmaps aligned with their business goals, so they no longer have to follow software vendor-dictated roadmaps. Rimini Street third-party application support and enterprise software solutions help maximize the value of current systems, so nonprofit clients can embrace ─ and fund ─ evolving technologies.

Why Rimini Street

Rimini Street is a trusted partner to nonprofit sector organizations, with deep expertise in meeting their unique needs. Integrated business software management services delivered through a single-provider model have helped clients redirect millions of dollars from software support to digital transformation.

Better model

Rimini Street delivers comprehensive, vendor-agnostic solutions to support, future-proof, and secure client systems. Ultra-responsive application support includes value-added services such as support for customizations and global tax, legal, and regulatory updates at no extra charge.

Better people

Rimini Street engineers are dedicated to service and focused on providing the highest level of enterprise software management and support. Clients are assigned a Primary Support Engineer (PSE), backed by a network of global experts who average 15 years of professional experience resolving complex Oracle and SAP software issues, including root cause analysis.

Better outcomes

Every dollar and resource for nonprofit organizations is valuable. Rimini Street clients don't overspend on vendor support, so they can conserve cash for more important business priorities. Unnecessary upgrades, patching, and self-support can be eliminated, and IT budget dollars — and staff — can be focused on serving communities.

Client Perspective

LifeWay Christian Resources

“Because we’ve had, and continue to have, such a positive support experience through Rimini Street for our PeopleSoft HCM software, the decision to add Oracle EBS support was much easier.”

David Jamieson Financial Applications Manager
Public Health Organization

“Many of our employees and all our volunteers are out in the communities where our constituents are located. Rimini Street is helping us adapt our legacy environment by mobilizing Siebel so constituent information can be accessed from anywhere via iPads and smartphones.”

Public Health Organization Chief Information Officer
El Camino Hospital

“The savings that we’ve gained from switching to Rimini Street Support have been reallocated to medical equipment, enhanced analytics, business intelligence and electronic medical record systems, to name a few projects — all improving patient care.”

Dave Zucker IS Director of Business Applications

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