Expertise in Field Service Management

Rimini Street has a deep knowledge of technologies that power companies who provide field services. We offer consulting and software support services to field service providers designed to grow the customer relationship through multi-channel data collection, delivery of innovative field service operations, and elevation of “customer experience” using creative demand generation and customer support strategies.

Salesforce Field Service Management

Combine the Dispatch and Technician functions with uninterrupted customer data flow across both Salesforce Sales & Service clouds. We provide consulting and support for: 

  • Mobile Productivity 
  • Scheduling & Dispatch 
  • Asset & Knowledge Management 

Visit Salesforce.com to learn more about Salesforce Field Service Management 

Industry Specializations
Energy & Utilities

Energy & Utilities

 
Telecommunications

Telecommunications

 
Retail

Retail

 
Manufacturing

Manufacturing

 

Salesforce Competencies

Our core competencies in managing, upgrading, optimizing, and modernizing business transaction systems span the following Salesforce cloud applications:

Sales Cloud
Service Cloud
Experience Cloud
Marketing Cloud
Commerce Cloud
CPQ & Revenue Cloud
MuleSoft
Nonprofit Cloud
Energy & Utilities

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