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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
        • Rimini Agentic UX™
      • Rimini Smart Path™
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        • Optimize
        • Innovate
    • Support and services
      • Agentic AI ERP solutions
      • Enterprise software support
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      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Change management and release control
      • Global tax, legal and regulatory update services
      • License advisory services
      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    See all software we support
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
      • See all SAP
    • VMware
      • vSphere
      • vSAN
      • vCenter
      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
    • Microsoft
    • IBM
    • ServiceNow
    • Salesforce
    • Workday
    • Dayforce
    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
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    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
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  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
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    A global leader in enterprise software support and services for mission-critical systems
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Contact us

Rimini Consult™ for Salesforce®

Professional services that maximize ROI from your Salesforce investment.

Rimini Consult™ for Salesforce®

Maximizing value

Faced with rising licensing costs, limited supply and rising expense of skilled technical labor, and the increasing complexity of the Salesforce platform, customers are struggling to maintain parity between value received and cost of their Salesforce investment.

Rimini Street recognizes that service organizations are quickly becoming a commodity and we want to stand out as a leader who can bring the greatest value.

Serious about accountability

The strategic advisory services from Rimini Consult™ for Salesforce® are designed to challenge you to think in terms of measurable outcomes, total cost of ownership, and return on investment.

We never sit back and simply “take your order.” Every project is an opportunity to challenge conventional thinking and elevate the focus on needs, priorities, and overall business value.

This is how we demonstrate accountability to our clients and ultimately define our value as a Salesforce consulting partner.

Services

We offer world-class consulting services from the experts you know and trust.

Roadmap and strategy

Roadmap and strategy

Analyze your strategy, roadmap, and business goals to deliver a Business-Driven Smart Path aligned to your needs.
Technology assessments

Technology assessments

Deep assessment of troubled areas to understand root cause of issues or challenges and provide a path forward.
Implementations

Implementations

Design and implementation of niche projects/customizations to provide desired functionality without the need to upgrade.
Migrations

Migrations

Move your ERP applications and databases into the Cloud while reducing your time to optimization.
Monitoring

Monitoring

Health checks and implementation of monitoring solutions to identify potential risks.
Staff augmentation

Staff augmentation

Resourcing that flexes to meet demand during peak business periods with a wide range of IT professional services.

Salesforce competencies

Our core competencies in managing, upgrading, optimizing, and modernizing business transaction systems span the following Salesforce cloud applications:

Sales Cloud
CPQ
Revenue Cloud
Service Cloud
Field Service
ClickSoftware
Data Cloud
Mulesoft
Tableau
Experience Cloud
Marketing Cloud
Commerce Cloud
Energy & Utilities Cloud
Health Cloud
Higher Education Cloud

Additional resources

Enterprise Applications 2030: How to Respond to the “SaaS-pocalypse”
Analyst Research
Enterprise Applications 2030: How to Respond to the “SaaS-pocalypse”
Read Analyst Research
From uncertainty to advantage: How Singapore businesses can build AI‑ready balance sheets
In the News
From uncertainty to advantage: How Singapore businesses can build AI‑ready balance sheets

As businesses race to invest in AI, the challenge is knowing how much to spend, where to find the money and which upgrades are genuinely necessary. Cheryl Goh speaks with Seth Ravin, founder and CEO of Rimini Street to look at how companies can build an AI-ready balance sheet, avoid costly vendor lock-in and invest in new technology without losing sight of cash flow, flexibility and jobs.

Read more
The Future of Oracle Database: Navigating AI, Cloud and Cost in a Decentralized ERA
Video
The Future of Oracle Database: Navigating AI, Cloud and Cost in a Decentralized ERA
Watch Video
The Future of Oracle Database: Navigating AI, Cloud and Cost in a Decentralized Era
Webinar
The Future of Oracle Database: Navigating AI, Cloud and Cost in a Decentralized Era
Watch Webinar
Independent, Third-Party Support Definition (in 1,300 Words or Less)
Blog
Independent, Third-Party Support Definition (in 1,300 Words or Less)
Scott Hays
Scott Hays
VP, Product Marketing - Support
5 min read

This blog was originally published in July 2020 and was updated in July 2026 Why keep paying more for software support that delivers less flexibility and slower resolution? Third-party support gives organizations a proven way to cut costs, avoid unnecessary upgrades and get more responsive service. Learn more about third-party support, its benefits and how […]

Read blog
Virtual Infrastructure Under Attack: How to Proactively Address Risk
Blog
Virtual Infrastructure Under Attack: How to Proactively Address Risk
Rob Wald
Manager, Solutions Architecture, Security & Technology Solutions
3 min read

The hypervisor layer is critical to modern data centers and cloud computing infrastructure operations. A hypervisor is the software engine that enables virtualization, allowing a single physical server to act as multiple, independent “virtual machines” (VMs). If the hypervisor layer is compromised by a security breach, security experts often describe it as a “Tier-0” disaster. […]

Read blog
How Agentic AI Is Reshaping Digital Transformation for Modern Enterprises
Blog
How Agentic AI Is Reshaping Digital Transformation for Modern Enterprises
Rod Masney
Rod Masney
Regional CTO, North America
4 min read

Agentic AI is emerging as a powerful force for digital transformation, offering organizations new ways to drive agility and innovation. As enterprises face growing pressure to modernize while controlling costs, many are discovering that basic automation and generative AI (GenAI) alone aren’t enough to deliver material business value. Unlike other iterations of AI, Agentic AI […]

Read blog
VIVERE Group Selects Rimini Street to Strengthen SAP Support and Accelerate Business Transformation
Press Release
VIVERE Group Selects Rimini Street to Strengthen SAP Support and Accelerate Business Transformation

Indonesia-based integrated interior and furnishing solutions provider gains expert SAP support, freedom and capacity to advance transformation on its own terms LAS VEGAS – July 14, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced […]

Read press release
VIVERE Group Cuts SAP Support Costs, Reinvests in IT Transformation  VIVERE Group Cuts SAP Support Costs, Reinvests in IT Transformation
Client Story
VIVERE Group Cuts SAP Support Costs, Reinvests in IT Transformation
Read story

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