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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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    • We help you…
      • Transform business processes with Agentic AI
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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    • SAP
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Contact us

Yes, You Can Elevate Innovation Without SAP’S RISE Program

Get the facts about how you can achieve your business and technology goals without the RISE with SAP program or migrating to S/4HANA.

Schedule now
Yes, You Can Elevate Innovation Without SAP’S RISE Program

Don’t be misled by RISE-colored glasses. There could be some serious, long-term ramifications of the RISE with SAP program. Here are a few things to consider:  

  • Long-term contracts that could leave you locked into SAP’s cloud roadmap 
  • Bundled software licenses, infrastructure, and services could limit flexibility  
  • Resources absorbed in re-platforming infrastructure, re-working processes, and re-training staff instead of innovation  
  • Releasing control of your owned, perpetual software licenses for a SaaS-based, subscription model  

On Rimini Street, it’s different

We help you plan your SAP strategy on your terms. For IT leaders facing the 2027 end of support date for ECC or looking for options to keep core SAP applications in place and innovate around the edges, we offer:

Freedom

Freedom

Choose your deployment model and timing
Innovation

Innovation

Accelerate innovation with an ROI-driven path
End-to-end coverage

End-to-end coverage

Support and services for the most popular SAP applications
Responsive service

Responsive service

Under 2-minute average response times 24/7/365 around the world

See the difference: Rimini ONE™ vs. RISE with SAP

Rimini ONE, our end-to-end set of unified, integrated services, gives you the freedom to start where you want and grow as needed based on your business objectives. With Rimini ONE, you can run, manage, support, customize, configure, connect, monitor, optimize and help protect your SAP applications – all with one trusted provider. Adopt one piece of Rimini ONE or experience peace of mind with a complete end-to-end outsourcing solution for SAP. See how Rimini ONE compares to RISE with SAP:

Rimini ONE
RISE with SAP
Freedom
Keep your perpetual licenses, maximizing investment
Must switch to subscription - perpetual licenses will be cancelled
No migration; no re-implementation - guaranteed support of existing ECC and S/4HANAA versions for 15 years
Must migrate/re-implement to S/4HANA Cloud
No forced upgrades
Forced S/4HANA Cloud upgrades to follow official product release cycle (each 5 years now, will change for 7 years after 2023 release)
Choice of deployment - stay on-premises or your choice of hosting on any cloud hyperscaler - or hybrid
Must switch to cloud hyperscaler under a locked-in SAP contract following its SLA, terms and conditions
Immediate and future solution flexibility - your choices for vendors, apps, databases, providers, etc.
Vendor lock-in - bundled software licenses, infrastructure and operated services in a single, multifaceted contract
Acceleration
Innovate now - at your choice and speed
Wait for innovation based on SAP's choice and speed - innovations only when and what —and forwhom— SAP chooses
Self-funded, business-driven innovation innovative around the edges of your SAP ERP core now, selecting the best cloud technology providers
"Premium" innovations for SAP's choosing only offered to RISE/cloud customers and at 30% additional cost
ROI
Lower risk - avoid the risk and disruption of a large-scale reimplementation
High cost, high-risk migration to S/4HANA (reimplementation)
Predictable costs - 50-90% savings vs SAP support
Unpredictable future escalations of subscription and cloud costs, costs of migrations and more frequent upgrades, and costs to support customizations
Support for customizations
No support for customizations - SAP recommends "clean core" and "run standard" (note: customizations should be done in BTP, but still won't be supported)
End-to-end, unified services across IT landscape (support and services for SAP and non-SAP software)
Support for SAP products only - under a locked-in SAP contract following its SLAs, terms and conditions

Explore your SAP roadmap options!

We can help you choose wisely. Request a complimentary assessment with one of our SAP experts to review your strategy and roadmap opportunities.

Schedule now

Featured clients

View All Clients
Featured clients
Featured clients
“

With Rimini Street, you have a partner that’s always ready with depth of expertise and a demonstrated, heartfelt commitment to helping support you.”

– Sanjay Sethia, Senior Manager of Enterprise Applications
Learn more
Featured clients
Featured clients
“

The central applications run as expected, which provides peace of mind and allows the IT organization to focus on higher-value strategic objectives.”

– Walter Eckardt, Head of IT
Learn more
Featured clients
Featured clients
“

Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”

– Erik Looi, CIO
Learn more

Featured resources

Now Is Your Chance to Switch to Third-Party Support for SAP and Use the Savings to Accelerate Innovation
Blog
Now Is Your Chance to Switch to Third-Party Support for SAP and Use the Savings to Accelerate Innovation
Luiz Mariotto
Luiz Mariotto
GVP & GM, Global SAP Services
3 min read

The end of September often comes abruptly for SAP customers struggling with the costs and restrictions inherent in the vendor’s support contracts. September 30, 2024 is the deadline for informing SAP that you are considering terminating those contracts for the coming calendar year. You can later choose to stay with SAP support, but if you […]

Read Blog
Foundry Survey: IT Leaders Express Concern Around SAP Plans for Move to S/4HANA
Research Report
Foundry Survey: IT Leaders Express Concern Around SAP Plans for Move to S/4HANA
Read Research Report
Rimini Street Announces Debt Reduction and Amendment to its Credit Agreement
Press Release
Rimini Street Announces Debt Reduction and Amendment to its Credit Agreement

LAS VEGAS – April 1, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, today announced first quarter debt reduction activities and a recent amendment to its credit agreement. Debt reduction activities during the first quarter of 2026 […]

Read Press Release
Rimini Consult™ & Rimini Manage™ for Workday: Consulting & AMS
Datasheet
Rimini Consult™ & Rimini Manage™ for Workday: Consulting & AMS
Read Datasheet
What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Analyst Research
What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Read Analyst Research
Lotte Rental Speeds Growth and Innovation with Multiyear Partnership with Rimini Street
Press Release
Lotte Rental Speeds Growth and Innovation with Multiyear Partnership with Rimini Street

South Korea’s top car rental company cuts IT costs, boosts flexibility and powers digital transformation with long-term savings and robust services powered by Rimini Support™ for SAP and Oracle LAS VEGAS – March 31, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for […]

Read Press Release
Gold, Growth and Smart IT: A Conversation with Robin Fell
Blog
Gold, Growth and Smart IT: A Conversation with Robin Fell
Nancy Lyskawa
Nancy Lyskawa
EVP and Chief Client Officer
4 min read

With gold prices at an all-time high and global uncertainty driving investors toward safe havens, AngloGold Ashanti finds itself in a powerful position, not just because of market conditions, but because of strategic decisions that position the company to outperform its peers. I sat down with Robin Fell, SVP of Digital Technology at AngloGold Ashanti, […]

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Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Blog
Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Robert Freeman
Robert Freeman
Rimini Fellow - Oracle Databases and Technology
5 min read

For decades, those in the Oracle community have voiced similar frustrations about mainstream support — primarily around the cost, speed and complexity. Despite how Oracle products and support channels have evolved, many organizations continue to feel underserved. Oracle Database customers often find themselves drowning in requests, waiting too long for meaningful help or receiving advice […]

Read Blog

Explore your SAP roadmap options!

We can help you choose wisely. Request a complimentary assessment with one of our SAP experts to review your strategy and roadmap opportunities.

All fields marked * are required.
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