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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Compare Rimini Support™ to Microsoft Support

Compare Rimini Support™ to Microsoft Support
Support Features
Rimini Street
Microsoft Support
Support Services
Repository and documentation fixes
Operational and configuration support
Installation and upgrade support
Named, regional primary support engineer with an average of 20 years of experience
Account management services
10-minute guaranteed response SLA for P1 critical cases with 2-hour update communications
Full support with no required upgrades
Performance support
Interoperability and integration support
Full support of current release for at least 15 years from contract date
Strategic Services
Technical, functional, and application roadmap advisory services
Cloud advisory services
License advisory services
Security advisory services
Interoperability and integration advisory services
Monitor and check advisory services
Impact on Resources
Significant reduction in operating costs (budget, people, time)
Independence from vendor-dictated roadmap

Featured resources

Rimini Street Announces Upcoming 2025 Investor Conference Schedule
Press Release
Rimini Street Announces Upcoming 2025 Investor Conference Schedule

LAS VEGAS, May 15, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced that Michael L. Perica, chief financial officer, and Dean Pohl, vice president, treasurer and investor relations, will be presenting […]

Read Press Release
The New Retail Playbook: Strategies for Volatility, Tariffs and Transformation
Blog
The New Retail Playbook: Strategies for Volatility, Tariffs and Transformation
Dion Rooney
Dion Rooney
VP, Retail Industry Solutions
4 min read

Tariffs may be the headline, but they’re only one part of the broader economic pressures forcing retailers to rethink how they operate, source and sell. Inflation, shifting global trade policies, consumer anxiety and supply chain disruption have created a volatile market environment that is impacting nearly every aspect of retail operations. In this high-pressure climate, […]

Read Blog
Webinar library: navigate IT complexity and unlock business value with a variety of live and on-demand webinars
Webinar
Webinar library: navigate IT complexity and unlock business value with a variety of live and on-demand webinars
Watch Webinar

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