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Rimini Street (NASDAQ: RMNI) is the global leader in independent, third-party enterprise software support services, serving nearly 3,400 clients to date. Rimini Street replaces traditional vendor support and enables licensees of Oracle, SAP, IBM, Microsoft, and other enterprise software to save up to 90% on total software support costs, extract more value from their enterprise software investments, invest in innovation, and create competitive advantage and growth.
Expert services, centered on client needs
A comprehensive service model to optimize IT Investments
15-year track record of global client success
Rimini Street software support, which includes specialized integration and interoperability services, helps clients protect ERP investments for the long-term, ensuring ERP systems remain fully functional for a minimum of 15 years, while maintaining full technology stack compatibility through virtualization and other modern techniques.
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Don’t be forced into a costly ERP system upgrade or patch a system that is performing well just to stay fully supported or in response to vendor pressure. Extend the life and drive more value out of current ERP and database software.
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Save 50% on annual support fees and up to 90% on total support costs by switching from vendor support. Rimini Street helps clients reduce costs, enabling them to focus resources on innovation and strategic initiatives.
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With many IaaS and SaaS cloud options to choose from, it is critical to pick a cloud strategy that supports business needs first. Rimini Street offers vendor-agnostic planning and advice to help avoid the risk of lock-in to proprietary cloud models and maximize business value.
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Rimini Street software support includes valuable services not typically included with standard vendor support programs, including support for customizations, interoperability, and performance tuning. And ultra-responsive service means that clients are back in business sooner.
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Annual maintenance fees are only the tip of the iceberg when considering the total cost of supporting ERP systems. Rimini Street enables clients to save up to 90% on total software support costs and redirect those savings and resources to strategic, business-driven initiatives.
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Proactively and efficiently protect IT assets against known and unknown vulnerabilities and zero-day threats. Rimini Street Global Security Services help facilitate application and database security, enabling organizations to take a holistic approach to security across the enterprise.
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Rimini Street offers a highly comprehensive, thorough, and rigorous process for sourcing and delivering tailored updates to ensure clients stay in compliance with changing tax, legal, and regulatory requirements.
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Avoid getting stuck on a vendor-dictated roadmap that doesn’t align with business strategy. Based on the experience of thousands of other clients, Rimini Street offers independent application and roadmap guidance so clients can modernize and optimize ERP systems on a Business-Driven Roadmap, not the vendor’s.
Learn moreRimini Street knows that enterprise applications, like those offered by Oracle, SAP and Salesforce, are at the core of business processes. That is why all clients are assigned a Primary Support Engineer (PSE), an expert engineer with an average of 15 years of experience, to meet client needs. Client success is Rimini Street’s success, and it starts by delivering the best third-party enterprise support services in the industry.
Resolution-focused Application Management Services for Salesforce®, trusted by global brands
Learn moreRimini Street is the leading provider of independent, third-party enterprise software support services, driving substantial savings and better business outcomes for clients worldwide.
in client savings
clients served
Fortune 500 and Global 100 clients served
countries supported
“When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”
Dave Jackson CIO
“We moved to Rimini Street because the risks were low and we knew the financial savings would be a huge benefit. After we experienced far better support than what we had before, our decision was validated, and we’ve since significantly expanded our global footprint through Rimini Street support .”
Simon Lytton Global Applications Director
“When we signed up with Rimini Street, the first and biggest change was that it felt like a partnership. Second, the amount of information and analysis work that is done by the Rimini Street team helps us make better decisions. We get specific answers and directions as to what we can do to solve issues.”
Edgar Hershberger VP of Applications
“The switch to Rimini Street was a tremendous advantage for us, especially reducing our IT costs, and I am glad we made that decision as quickly as we did. This is the first time I have worked with a supplier where all the employees are fully committed to enabling our business to grow with the same level of enthusiasm as our job sites. I am very impressed with the Rimini Street support engineers. I look forward to a long working relationship.”
Kenji Tomooka Managing Executive Officer and CIO
“Rimini Street is a company that has the know-how and experience in support services for comprehensive enterprise solutions, and with Rimini Street support, Seoul Semiconductor can now maintain its current ERP system independent of SAP’s maintenance and support schedule – as well as resolve problems as soon as they happen. This has been quite an innovative change.”
Myung-Gi Hong VP of Management Innovation Headquarters
“The response received from Rimini Street is fantastic -- my team members do not even have time to go and make a cup of coffee, that is how fast Rimini Street gets back to their customers.”
Marhalisa Matari Senior Manager, IT Application Management
“Because we’ve had, and continue to have, such a positive support experience through Rimini Street for our PeopleSoft HCM software, the decision to add Oracle EBS support was much easier.”
David Jamieson Financial Applications Manager
Quarterly revenue of $78.4 million, up 12.2% year over year Quarterly gross margin of 61.2%, down from 64.2% year over year 2,159 active clients at June 30, 2020, up 13.9% year over year LAS VEGAS, August 5, 2020 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading […]
Company’s proprietary technology, optimized processes and innovative capabilities enable a lightning-fast, around-the-clock, 10-minute response guarantee by expert engineers LAS VEGAS, August 5, 2020 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of business software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced […]
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