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Rimini Street (NASDAQ: RMNI) is the global leader in independent, third-party enterprise software support services, serving over 4,000 clients to date. Rimini Street replaces traditional vendor support and enables licensees of Oracle, SAP, IBM, Microsoft, and other enterprise software to save up to 90% on total software support costs, extract more value from their enterprise software investments, invest in innovation, and create competitive advantage and growth.
Expert services, centered on client needs
A comprehensive service model to optimize IT Investments
15-year track record of global client success
Rimini Street software support, which includes specialized integration and interoperability services, helps clients protect ERP investments for the long-term, ensuring ERP systems remain fully functional for a minimum of 15 years, while maintaining full technology stack compatibility through virtualization and other modern techniques.
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Don’t be forced into a costly ERP system upgrade or patch a system that is performing well just to stay fully supported or in response to vendor pressure. Extend the life and drive more value out of current ERP and database software.
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Save 50% on annual support fees and up to 90% on total support costs by switching from vendor support. Rimini Street helps clients reduce costs, enabling them to focus resources on innovation and strategic initiatives.
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With many IaaS and SaaS cloud options to choose from, it is critical to pick a cloud strategy that supports business needs first. Rimini Street offers vendor-agnostic planning and advice to help avoid the risk of lock-in to proprietary cloud models and maximize business value.
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Rimini Street software support includes valuable services not typically included with standard vendor support programs, including support for customizations, interoperability, and performance tuning. And ultra-responsive service means that clients are back in business sooner.
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Annual maintenance fees are only the tip of the iceberg when considering the total cost of supporting ERP systems. Rimini Street enables clients to save up to 90% on total software support costs and redirect those savings and resources to strategic, business-driven initiatives.
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Proactively and efficiently protect IT assets against known and unknown vulnerabilities and zero-day threats. Rimini Street Global Security Services help facilitate application and database security, enabling organizations to take a holistic approach to security across the enterprise.
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Rimini Street offers a highly comprehensive, thorough, and rigorous process for sourcing and delivering tailored updates to ensure clients stay in compliance with changing tax, legal, and regulatory requirements.
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Avoid getting stuck on a vendor-dictated roadmap that doesn’t align with business strategy. Based on the experience of thousands of other clients, Rimini Street offers independent application and roadmap guidance so clients can modernize and optimize ERP systems on a Business-Driven Roadmap, not the vendor’s.
Learn moreRimini Street knows that enterprise applications, like those offered by Oracle, SAP and Salesforce, are at the core of business processes. That is why all clients are assigned a Primary Support Engineer (PSE), an expert engineer with an average of 15 years of experience, to meet client needs. Client success is Rimini Street’s success, and it starts by delivering the best third-party enterprise support services in the industry.
Resolution-focused Application Management Services for Salesforce®, trusted by global brands
Learn moreRimini Street is the leading provider of independent, third-party enterprise software support services, driving substantial savings and better business outcomes for clients worldwide.
in client savings
clients served
Fortune 500 and Global 100 clients served
countries supported
“We may have the oldest EBS version in the southern hemisphere, but we’re able to maintain our current system beyond the end-of-support deadline mandated by Oracle. Having control of our IT roadmap has been particularly critical during what have been tumultuous times for the hospitality sector.
It became clear that Rimini Street’s services gave us the attractive option to not only halve maintenance and support fees but also give us the ability to defer any costly and disruptive system upgrades until they make sense for Federal Group.
It’s clear that dollars and cents aren’t the driving force in Rimini Street’s interactions with Federal Group, which is a stark difference to the experiences we’ve had with the platform vendor.
The Rimini Street team has consistently put themselves in our shoes, always looking for ways to maximize our ROI.”
“The partnership helps achieve significant savings while also giving us more time and flexibility to plan for the future without pressure to follow a vendor-led upgrade path.
Rimini Street has repeatedly demonstrated how much it understands the importance of quality customer service.”
“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
Many SAP customers have concerns these days. There’s a looming mainstream maintenance deadline, the push for S/4HANA migration, and high costs for full support — nearly 22% of annual licensing fees per year in maintenance until 2027, and an additional two percentage points until 2030.1 Meanwhile, SAP seems to be investing more and more in S/4HANA, yet enterprises with high functioning, customized Business Suite and older releases can be hard pressed to justify a migration to a still-maturing platform and unknown future innovation. For many organizations, the business case just isn’t there. Fortunately, SAP licensees can keep the current software release, avoid an expensive upgrade until it makes sense, and drive digital transformation with Rimini Street third-party support. In this eBook you’ll meet 11 SAP customers from a variety of industries who regained control of their IT roadmaps with help from Rimini Street enterprise software solutions. They received responsive, comprehensive service and saved big on support, enabling investment in growth areas such as: expanded manufacturing capacity strategic hiring IT infrastructure migration to the cloud IT service management (ITSM) Stop paying excessive support fees and start funding innovation with the savings. Download the eBook today. 1 https://news.sap.com/2020/02/sap-s4hana-maintenance-2040-clarity-choice-sap-business-suite-7/
Read about global tax, legal, and regulatory (TLR) solutions delivered by the Rimini Street Global Product Development Team for client regulatory compliance.
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