Rimini Street, Inc (NASDAQ: RMNI) , a Russell 2000® company, is the global leader in independent, third-party enterprise software support services, serving over 4,200 clients to date. Rimini Street replaces traditional vendor support and enables licensees of Oracle, SAP, IBM, Microsoft, and other enterprise software to save up to 90% on total software support costs, extract more value from their enterprise software investments, invest in innovation, and create competitive advantage and growth.
Expert services, centered on client needs
A comprehensive service model to optimize IT Investments
15-year track record of global client success
Rimini Street software support, which includes specialized integration and interoperability services, helps clients protect ERP investments for the long-term, ensuring ERP systems remain fully functional for a minimum of 15 years, while maintaining full technology stack compatibility through virtualization and other modern techniques.
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Don’t be forced into a costly ERP system upgrade or patch a system that is performing well just to stay fully supported or in response to vendor pressure. Extend the life and drive more value out of current ERP and database software.
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Save 50% on annual support fees and up to 90% on total support costs by switching from vendor support. Rimini Street helps clients reduce costs, enabling them to focus resources on innovation and strategic initiatives.
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With many IaaS and SaaS cloud options to choose from, it is critical to pick a cloud strategy that supports business needs first. Rimini Street offers vendor-agnostic planning and advice to help avoid the risk of lock-in to proprietary cloud models and maximize business value.
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Rimini Street software support includes valuable services not typically included with standard vendor support programs, including support for customizations, interoperability, and performance tuning. And ultra-responsive service means that clients are back in business sooner.
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Annual maintenance fees are only the tip of the iceberg when considering the total cost of supporting ERP systems. Rimini Street enables clients to save up to 90% on total software support costs and redirect those savings and resources to strategic, business-driven initiatives.
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Proactively and efficiently protect IT assets against known and unknown vulnerabilities and zero-day threats. Rimini Street Global Security Services help facilitate application and database security, enabling organizations to take a holistic approach to security across the enterprise.
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Rimini Street offers a highly comprehensive, thorough, and rigorous process for sourcing and delivering tailored updates to ensure clients stay in compliance with changing tax, legal, and regulatory requirements.
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Avoid getting stuck on a vendor-dictated roadmap that doesn’t align with business strategy. Based on the experience of thousands of other clients, Rimini Street offers independent application and roadmap guidance so clients can modernize and optimize ERP systems on a Business-Driven Roadmap, not the vendor’s.
Learn moreRimini Street knows that enterprise applications, like those offered by Oracle, SAP and Salesforce, are at the core of business processes. That is why all clients are assigned a Primary Support Engineer (PSE), an expert engineer with an average of 15 years of experience, to meet client needs. Client success is Rimini Street’s success, and it starts by delivering the best third-party enterprise support services in the industry.
Resolution-focused Application Management Services for Salesforce®, trusted by global brands
Learn moreRimini Street is the leading provider of independent, third-party enterprise software support services, driving substantial savings and better business outcomes for clients worldwide.
in client savings
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Fortune 500 and Global 100 clients served
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“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
“[W]ithout the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.
One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
“As a result of the cost savings that we obtained by partnering with Rimini Street, we are able to invest in innovations that lead to business growth and at the same time ensure we remain competitive in the industry.
I was impressed by how professional and well-organized the onboarding process was. It was executed with care, high-quality of work, and commitment to our success. ”
Now you can drive innovation for SAP by optimizing your current roadmap strategy. Find out how, in an informative thought leadership panel on SAP support services, featuring Constellation Research analyst Ray Wang, T-Mobile’s Senior Director of Product and Technology Erik LaValle, and Rimini Street SAP Support Services Leader Jennifer Perry. If you’re like most companies, your budgets are already stretched to the limit. Meanwhile, CIOs and IT leaders are under unrelenting pressure to drive innovation for SAP and manage the high cost of SAP support services. Not surprisingly, SAP seemingly wants you to follow its roadmap, timeline, and SAP strategy regardless of the impact on your company’s innovation. In this engaging panel discussion, you’ll hear Ray’s views on the state of SAP support services today and the growing challenges facing IT leaders. Plus, Eric will discuss T-Mobile’s practical approach to achieving critical innovations, flexible solutions, and superior customer experiences by leveraging Rimini Street support services for SAP.
Your current ERP system — the backbone of the organization — is running smoothly now. But what happens when it breaks? Do you have experienced staff to get it back up and running with minimal downtime? Or are you caught in a cycle of continually sourcing expensive, temporary talent to meet critical software support needs when your IT experts retire? If you’re looking for a better solution — including proactive problem-solving and preventative maintenance for the long term — consider adding Rimini Street enterprise application management services (AMS) to your ERP support. If you’re new to Rimini Street, contact us to explore how unified support services can reduce your annual software support fees, managed services costs, and reliance on staff augmentation. Download this infographic for success metrics from organizations that are running robust existing systems and closing the IT skills gap with Rimini Street unified support.
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