More than 1,000 SAP licensees have already selected Rimini Street
Avoid disruption
Accelerate innovation
Extend the life of IT investments

“Customers need not wait several years to complete upgrades to access AI innovations offered by software vendors. On-premises customers can access innovation now when it is most needed in these economically uncertain and inflationary conditions.”
Extend SAP support by 15 years. Guaranteed.
What’s going on?
What should you do?
What’s in it for you?
Compare Rimini Support™ vs SAP support
Support Features |
Rimini Support™ |
SAP Support |
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Support Services |
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Repository and documentation fixes |
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Operational and configuration support |
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Installation and upgrade support |
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Named, regional primary support engineer with an average of 15 years of experience |
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Account management services |
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10-minute guaranteed response SLA for P1 critical cases with 2-hour update communications |
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Full support with no required upgrades |
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Performance support |
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Interoperability and integration support |
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Full support of current release for at least 15 years from contract date |
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Strategic Services |
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Technical, functional and application roadmap advisory services |
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Cloud advisory services |
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License advisory services |
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Security advisory services |
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Interoperability and integration advisory services |
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Monitor and health check advisory services |
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Impact on Resources |
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Significant reduction in operating costs (budget, people, time) |
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Independence from vendor-dictated roadmap |
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Other products and dates
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Mainstream Maintenance |
Notes |
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SAP BusinessObjects BI 2025 |
Ends December 31, 2027 |
Security fixes CVSS > 7.0 through 2028 |
SAP BusinessObjects BI 4.3 |
Ends December 31, 2027 |
Security fixes CVSS > 7.0 through 2027 |
SAP BW/4HANA 2021 |
Ends December 31, 2026 |
Extended maintenance through 2030 |
SAP BW 7.5 |
Ends December 31, 2027 |
Extended maintenance through 2030 |
SAP BPC 10.1, version for SAP NetWeaver |
Ends December 31, 2027 |
Extended maintenance through 2030 |
SAP BPC 2021, version for SAP BW/4HANA 2021 |
Ends December 31, 2027 |
Extended maintenance through 2030 |
SAP BPC 10.1, version for Microsoft |
Ends June 30, 2026 |
- |
SAP GTS 11.0 |
Ends December 31, 2025 |
Tax, legal and regulatory updates no longer delivered |
Stop paying more, and getting less, for your SAP support
Receive a detailed report on how Rimini Street can help you achieve a higher ROI on your SAP investment. Typically, SAP licensees save up to 50-90% on total software maintenance costs, including upgrade avoidance, support for customizations and self-support.
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Your Estimated Potential Savings is:
That is a 0% savings on your actual maintenance cost
Apsen Farmacêutica is answering Bill McDermott’s challenge.
Rimini Street helped Apsen layer ServiceNow over SAP ECC 6, automating 70% of processes. The result: faster response to market shifts and a more agile, autonomous enterprise.
Frequently Asked Questions
What are the roadmap options for SAP customers?
SAP customers have two main roadmap options: follow SAP’s prescribed path — migrating from ECC to S/4HANA and eventually adopting RISE with SAP — or choose an independent route that avoids long-term commercial lock-in. The independent path supports a “composable ERP” strategy, allowing organizations to integrate best-of-breed technologies like SAP, Salesforce or Workday into a flexible, business-aligned architecture.
What are the risks of an ECC to S/4HANA migration project?
An ECC to S/4HANA migration carries significant risks due to its complexity, cost and the potential for limited business value if the end result doesn’t deliver meaningful change. The greatest risks arise when organizations attempt to redesign or replace customizations — decisions that can introduce delays, cost overruns and operational disruption — especially when similar innovation goals could be achieved more safely through enhancements around the existing ERP system.
How does the Rimini Street and ServiceNow partnership change the landscape for SAP customers?
The Rimini Street and ServiceNow partnership offers SAP customers an alternative roadmap that accelerates innovation across the enterprise software landscape. Rimini Street brings deep ERP expertise, while ServiceNow enables a unified, AI-enhanced interface that streamlines workflows across applications — empowering businesses to innovate without being constrained by traditional SAP limitations and migration mandates.
How much is SAP’s roadmap really costing you?
Get expert insights in just 30 minutes.
Discover how to cut costs, avoid unnecessary migrations and unlock long-term ROI — on a smart path built for innovation.
*SAP support deadlines:
- ECC 6 customers with EHP versions 0 through 5 will see the end of mainstream support in 2025 with no Extended Maintenance offered.
- ECC 6 customers with EHP versions 6, 7 and 8, will face the end of mainstream support in 2027. Extended Maintenance is offered—but at an estimated additional cost of two percentage points—through 2030.
- With S/4HANA version 2020, mainstream support ends 2025. Extended support will cost you an additional four percentage points on estimate.
- For S/4HANA version 2021 the end comes in 2026; and for version 2022, it’s 2027. Again, it’s either migrate or pay more for extended maintenance if you stick with SAP support.