Strategisch modernisieren – mit Drittanbieter-Support für S/4HANA
Nach dem Wechsel auf S/4HANA folgte für viele SAP-Kunden der Schock: KI und andere moderne Features stehen ausschließlich in der Cloud zur Verfügung. Doch während die Public Cloud einen „Clean Core“ verlangt und damit geschäftskritische Anpassungen unmöglich macht, drohen in der Private Cloud im Laufe der Zeit unkalkulierbare, eskalierende Abonnementkosten – eine Sorge, die laut Umfragen bereits 90 % der SAP-Kunden umtreibt.
Das Support-Ende für bestimmte S/4HANA-Versionen und zentrale SAP-Lösungen rückt näher – und der Druck auf die Kunden wächst: SAP drängt sie in teure Supportverlängerungen oder zum Wechsel zu SAP Cloud ERP (ehemals SAP S/4HANA Cloud) – und damit in die Abhängigkeit einer starr vorgegebenen SAP-Roadmap. Doch es gibt einen anderen Weg in die Zukunft.
Mit den bewährten End-to-End-Services von Rimini Street für S/4HANA sichern Sie sich vollen Support bis 2040 und darüber hinaus – Sie vermeiden kostspielige Migrationen, stabilisieren Ihre Systeme und modernisieren nach Ihren eigenen Regeln. Und das Beste: Mit den Agentic UX-Lösungen von Rimini Street nutzen Sie innovative KI-Agenten schon heute statt erst in vielen Jahren. Das ist Transformation without Disruption™ – direkt in Ihren bestehenden Systemen.
Tausende Kunden setzen bereits auf Rimini Street, um sich von Vendor Lock-in und „Clean Core“-Zwang zu befreien – und ihre jährlichen SAP-Supportgebühren um bis zu 50 % zu senken. Mit dem zusätzlichen Budget, das durch den Verzicht auf Migrationen zur Verfügung steht, finanzieren diese Unternehmen ihre schnellen Innovationen selbst – ohne Ausfallzeiten, Chaos oder Kompromisse.
Jetzt sind Sie an der Reihe. Behalten Sie die Kontrolle, schöpfen Sie das volle Potenzial Ihres S/4HANA-Systems aus und modernisieren Sie Ihr Unternehmen innerhalb weniger Wochen mit Agentic AI – und profitieren Sie dabei von einem preisgekrönten SAP-Support, Compliance-Updates, branchenführenden SLAs und einem fest zugewiesenen Primary Support Engineer (PSE) mit über 20 Jahren ERP-Expertise.
Riskante Migration? Sagen Sie NEIN
Maximieren Sie Ihre S/4HANA-Lebensdauer
Nutzen Sie Einsparungen für Innovationen
Holen Sie das Maximum aus Ihrer S/4HANA-Investition heraus
Nutzen Sie Ihre SAP S/4HANA-Systeme länger und beschleunigen Sie Innovationen ohne teure Migrationen und Vendor Lock-in. Rimini Street ist der weltweit führende Partner für End-to-End-Drittanbietersupport, Managed Services und zukunftsweisende Agentic AI ERP-Lösungen. Wir sichern Ihre bestehenden Systeme ab, um Unternehmen wie Ihres strategisch auf Erfolgskurs zu bringen. Senken Sie mit Rimini Street Ihre Kosten, machen Sie Ihre IT zukunftssicher und schaffen Sie Raum für Wachstum –nach Ihren eigenen Regeln.
Leverage AI-elevated process solutions to streamline workflows, unify data and enable Agentic AI ERP across your enterprise quickly — without disruptive upgrades or migrations.
With Rimini Agentic UX, you benefit from:
- Modern persona-based experiences for enhanced productivity
- Rapid deployment into your S/4HANA on-prem environment in weeks
- Prebuilt workflows for maintenance operations, finance, compliance and more
Get comprehensive support for SAP S/4HANA , including tax, legal and regulatory updates. We help maximize uptime and resolve critical issues fast, reducing annual SAP S/4HANA support costs by up to 50% to self-fund innovation.
With Rimini Support for S/4HANA, you gain:
- Dedicated, named PSE with 20+ years of experience, backed by hundreds of SAP experts
- Support for custom code and strategic advisory
- 10-minute response SLA for critical issues and 4-hour resolution SLA for P1 cases
Let Rimini Street handle day-to-day S/4HANA management to help reduce complexity and improve operational efficiency. Our always-on global network of in-house engineers addresses service requests, incidents and more.
With Rimini Manage for S/4HANA, you gain:
- Ability to fill skills gaps and free up your IT team for innovation
- Root cause analysis to help prevent incident recurrence and improve stability
- Unlimited ticket and flex models that keep costs transparent and predictable
Overcome your IT challenges and get your transformation projects off the ground with professional services from our experts. From software licensing to SAP roadmap options, we can provide the guidance you need.
With Rimini Consult for S/4HANA, you gain:
- Vendor-agnostic IT roadmapping and strategy based on your business goals
- Personalized solutions to help maximize performance, security and interoperability
- Project design and implementation to achieve desired functionality
Adopt a proactive approach to protecting your S/4HANA release for greater peace of mind. Help reduce your risk exposure and strengthen your overall security posture without the need for expensive, disruptive upgrades.
With Rimini Protect for S/4HANA, you gain:
- Industry-leading SLAs for security cases, including 10-minute guaranteed response for P1 issues
- Zero-day advisories with mitigation strategies and guidance
- Cost-effective solutions that free up budget for innovation
Prolong the life of your S/4HANA release by enabling seamless compatibility with future technologies. Use our patented and exclusive interoperability solutions to decouple your enterprise software from your technology stack for greater freedom.
With Rimini Connect for S/4HANA, you gain:
- Fast, easy implementation without uptime impact
- Ability to integrate new browsers, email, Java and OS without upgrades
- Expert roadmapping services to help plan for technology changes
Maintain business continuity and improve software performance by mitigating issues and preventing critical impact to the business. Count on our team to provide proactive monitoring and health checks to keep your S/4HANA running smoothly.
With Rimini Watch for S/4HANA, you gain:
- Expert technical support and guidance on best practices
- Web-based dashboard with alerts and diagnostic metrics for visibility
- Greater system stability to allow for innovation
Streamline and automate SAP change management. Leverage a future-ready platform designed to accelerate change delivery, simplify change management and reduce operational risk.
With Rimini Change, you gain:
- Fast deployment, with implementation completed in just 2–3 weeks
- Modern, intuitive, user-friendly web interface
- Straightforward auditing through documentation, traceability and detailed logging
Das sagen unsere Kunden
Die zentralen Anwendungen laufen wie erwartet, was der IT-Abteilung Sicherheit gibt und ermöglicht, sich auf höherwertige strategische Ziele zu konzentrieren.”
Die umfassende Erfahrung von Rimini Street hat das Risiko für T-Mobile definitiv verringert.
Dank der Kompetenz des Teams von Rimini Street war es möglich, die umfangreichen Anpassungen zu unterstützen, mit denen SAP Schwierigkeiten hatte.Wir bekommen alles und noch mehr, was wir von SAP hatten, zur Hälfte der Kosten – es war wirklich ein unschlagbares Angebot!
Es wurde sehr deutlich, dass der Wechsel zu einem externen Support-Anbieter eine überzeugende Alternative für uns darstellte.”
Unser erstes Jahr der Zusammenarbeit hat die Qualität des Supports von Rimini Street unter Beweis gestellt. Alle datenbankbezogenen Probleme, die wir aufwerfen, werden schneller und effektiver gelöst als mit Oracle, so dass wir absolut keine Bedenken hatten, den ursprünglichen Vertrag auf eine mehrjährige Vereinbarung zu verlängern. Wir äußern immer sehr offen unsere Zufriedenheit mit Rimini Street und die vielen Vorteile, die ein Wechsel vom Oracle-Support mit sich bringt.”
Handeln Sie rechtzeitig: Wichtige SAP-Deadlines im Blick
Welche SAP-Lösung Sie auch nutzen und wann immer Ihr SAP-Support endet – mit dem Support von Rimini Street sichern Sie den Betrieb Ihrer Systeme bis weit über das Jahr 2040 hinaus.
Produkte |
Version/Release |
Ende der Standard-
|
|---|---|---|
SAP ECC und Business Suite |
||
SAP ERP (ECC 6.0) |
EHP 0–5 (Enh. Pk 0–5) |
12/31/2025 |
SAP ERP (ECC 6.0) |
EHP 6–8 (Enh. Pk 6–8) |
12/31/2027 |
SAP CRM (Customer Relationship Management) |
7.0 (Business Suite 7) |
12/31/2027 |
SAP CRM (Customer Relationship Management) |
7.0 (Business Suite 7) |
12/31/2027 |
SAP CRM (Customer Relationship Management) |
7.0 (Business Suite 7) |
12/31/2027 |
SAP NetWeaver-Plattform |
7.5 |
12/31/2027 |
SAP S/4HANA |
||
SAP S/4HANA |
Finance Add-on 1503/1605 |
12/31/2025 |
SAP S/4HANA |
2020 |
12/31/2025 |
SAP S/4HANA |
2021 |
12/31/2026 |
SAP S/4HANA |
2022 |
12/31/2027 |
SAP S/4HANA |
2023 |
12/31/2030 |
SAP S/4HANA |
2025 |
12/31/2032 |
Sonstiges |
||
SAP BusinessObjects BI |
4.3 (BI-Plattform) |
12/31/2026 |
SAP BusinessObjects BI |
2025 (neues Release) |
12/31/2027 |
SAP Business Warehouse |
7.5 (NetWeaver BW) |
12/31/2027 |
SAP BW/4HANA |
1.0/2.0 (erste Releases) |
12/31/2025 |
SAP BW/4HANA |
2021 (neuestes Release) |
12/31/2027 |
SAP BPC (Plan & Consolidation) |
10.1 (Microsoft-Plattform) |
6/30/2026 |
SAP BPC |
10.1 (NetWeaver-Plattform) |
12/31/2027 |
SAP BPC |
11.1 (für SAP BW/4HANA 2.0) |
12/31/2025 |
SAP BPC |
2021 (für SAP BW/4HANA 2021) |
12/31/2027 |
SAP Global Trade Services |
11 |
12/31/2025 |
SAP Solution Manager |
7.2 (aktuelle Version) |
12/31/2027 |
SAP Commerce |
SAP Commerce: (Hybris) On-Premise 2205 |
7/31/2026 |
SAP HANA-Datenbank |
2.0 SPS05 (Langzeit-Support) |
12/31/2025 |
SAP HANA-Datenbank |
2.0 SPS07 (aktuellste LTS-Version) |
4/30/2028 |
Häufig gestellte Fragen
When does mainstream maintenance end for S/4HANA?
The end-of-support date for S/4HANA depends on the version you’re running. For versions 1511 through 1909, mainstream maintenance has already ended. For version 2020, mainstream maintenance ended on December 31, 2025. For version 2021, it ends on December 31, 2026. For version 2022, it ends on December 31, 2027. For version 2023, SAP has extended the life to a seven-year cycle, so its mainstream maintenance ends in 2030. Watch our vodcast entitled “SAP ECC 6 Support End Date: 2025 or 2027?” for more details.
How can I get ongoing support for SAP S/4HANA past the end-of-mainstream-maintenance dates?
To ensure ongoing support for your S/4HANA system, you can adopt third-party support for your S/4HANA version from a trusted provider such as Rimini Street. Learn more about your options for support for S/4HANA past the end-of-support dates.
What is included in Rimini Street’s services and support for SAP S/4HANA?
With Rimini Support for SAP S/4HANA, you’ll get:
- A dedicated Primary Support Engineer (PSE): We assign a dedicated PSE — from a team averaging 20 years of experience and covering eight languages — who is available in your time zone and stays familiar with your account for faster, more comprehensive support.
- A global, follow-the-sun support model: With more than 1,100 FTE engineers and experts available 24/7/365 located across the globe to support 150+ countries and territories, we ensure your case is looked after with the freshest set of eyes until resolution.
- Industry-leading, guaranteed SLAs: When you put in a priority ticket, you’re guaranteed to receive a call back in less than 10 minutes. On average, our response time for P1 and P2 cases is less than 2 minutes, resulting in faster time to resolution and greater peace of mind for our clients. Rimini Street also offers a guaranteed 4-hour resolution SLA for P1 cases.
- Global tax, legal and regulatory (TLR) services: Our global TLR services provide proprietary, patent-pending technology scoping from >5,300 government sites, 3,500 sources and 26,000 jurisdictions, ensuring that your applications stay up to date and compliant.
- Break/fix and customization support: We cover integral, mission-critical customizations as if they were part of the standard, delivered product at no additional charge.
- A dedicated account manager and onboarding and archiving services: You’ll have a dedicated, highly experienced account manager right by your side to understand your strategic goals and provide guidance on how to achieve them. Additionally, we provide an ISO 9001:2015-certified archiving process that facilitates a safe and rightful transfer of a client’s entitlements from SAP, which preserves your flexibility to adopt new platforms and releases in the future.
Learn more about what you can expect from Rimini Street support and services.
Is it necessary to migrate to SAP Cloud ERP with RISE?
No, it is not necessary to migrate to SAP Cloud ERP with RISE, despite what SAP says. Rimini Street can extend the life of your existing on-premises S/4HANA version by providing ongoing support from expert engineers. Rimini Street will continue to support your version of S/4HANA for at least 15 more years.
But if I don’t migrate to SAP Cloud ERP, won’t I miss out on AI features?
With Rimini Agentic UX™ Solutions, you don’t have to migrate to SAP Cloud ERP or get locked into RISE just to get access to AI features. Rimini Agentic UX is an intelligent, AI-driven user engagement layer deployed over the top of existing ERP systems and releases, enabling a modern persona-based experience and automating workflows that leverage AI agents. It allows you to keep your existing on-premises S/4HANA system running, and you’ll get all the benefits of AI in your S/4HANA system without having to migrate to SAP Cloud ERP. Learn more about Rimini Agentic UX.
How does Rimini Protect™ keep my SAP S/4HANA system secure without relying on SAP-delivered patches?
Upon leaving SAP S/4HANA Support, clients no longer receive new updates, including security patches. Even those on Customer-Specific Maintenance for certain releases don’t receive new security updates or patches. But with Rimini Protect™, you can keep your SAP S/4HANA system secure without relying on SAP-delivered patches by shifting from a reactive, vendor-dependent model to a proactive, preventive security approach.
Instead of waiting for SAP updates, Rimini Protect™ provides virtual patching, continuous monitoring and threat anticipation to protect your environment from known and unknown vulnerabilities. This includes dedicated security services that analyze threat‑intelligence sources, apply preventive security controls and minimize vulnerabilities and compliance risks — all without modifying SAP code or depending on SAP’s patch cycle. Learn more about Rimini Protect security services and solutions.
Sind Sie bereit, das volle Potenzial von S/4HANA auszuschöpfen?
Kontaktieren Sie Rimini Street und erfahren Sie, wie Sie teure Migrationen und Vendor Lock-in umgehen, den Support für SAP S/4HANA On-Premises über 2040 hinaus sichern und finanziellen Spielraum für schnelle Innovationen gewinnen.