One of our goals was to become more flexible in our PeopleSoft applications upgrade strategy to be able to decide when and how we upgrade these tools. By archiving the PeopleSoft updates we were already entitled to, we were able to complete an upgrade while on independent support — and do it on our own timeline. If we want to upgrade in the future, that’s a choice we can make without outside pressure.”

We were looking at doing a six-month, million-dollar upgrade of our J.D. Edwards EnterpriseOne just to move to a new version we didn’t need. It was pretty clear we had to get off the carousel ride of forced upgrades.”

The decision to return to Rimini Street support from SAP was an easy one to make because we had grown accustomed to their significantly more responsive support model and were already familiar with how the process worked … I am impressed with how seamless and efficient the transition has been and feel confident that Rimini Street will once again provide exactly the support we need.”