Question 1

If I leave Oracle Support, how do I get access to the latest functionality?

Accepted Answer

If you leave Oracle Support, Rimini Street takes over your maintenance needs with our award-winning global support delivery program led by top engineers and professionals backed by our patented AI technology. While clients enjoy the benefit of comprehensive support that keeps them compliant, stable and secure, we provide a clear and flexible path forward to access the latest functionality, without forced upgrades or vendor lock-in. Through the Gartner recommended composable ERP strategy, you can add the exact features and functionalities you want to your core system, rather than purchasing bundles or being pushed further on a vendor roadmap without guarantees that it will meet your unique business needs.

Question 2

How do I keep my Oracle system secure if I no longer have access to Oracle’s official patches and updates?

Accepted Answer

Rimini Street provides comprehensive security solutions that go beyond traditional vendor patching, helping to protect applications, databases and middleware, including products in Sustaining Support that no longer receive new security updates from the vendor. Our Rimini Protect™ suite for Advanced Database Security is the next generation of database security. Enhanced with technology from Trellix, Rimini Protect enhances existing security strategies, delivering personalized, proactive solutions that improve overall security posture and help protect against entire categories of vulnerabilities.

Question 3

Can I remain compliant with my Oracle license agreement even without vendor support?

Accepted Answer

You have the right to use your on-premises Oracle licenses indefinitely, regardless of whether you continue paying for Oracle’s support services. Oracle’s policies do not prohibit leaving support, as there are no contractual obligations requiring you to stay. To ensure a smooth transition, our Global License Advisory team provides expert guidance to help you navigate your entitlements and maintain full compliance with your licensing agreements. Oracle’s changes in licensing practices combined with increasing annual support fees adds unnecessary complexity and costs, and many are turning to Rimini Street to eliminate this challenge.

Question 4

What’s my Oracle roadmap moving forward when I leave Oracle Support?

Accepted Answer

Instead of being tied to Oracle’s product roadmap, which can be uncertain, you can define your own IT strategy — ensuring agility, innovation and long-term competitiveness. For example, Oracle Database 23ai on-premises version was expected to be released this year, but now with no definitive release date, on-premises Oracle customers are left waiting. Partnering with Rimini Street doesn’t limit you; on the contrary, it expands your options, allowing you to continue to buy Oracle licenses and products without worrying about high support costs. If you choose to return at any point, you can often do so with greater negotiation power.  We offer a smarter, more flexible alternative to traditional Oracle support, helping organizations reduce costs, enhance system performance and gain the freedom to innovate without restrictions.

Robert Freeman

Senior Product Management Director

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