Oracle Database Support Then and Now: Why Customers Are Still Frustrated
For decades, those in the Oracle community have voiced similar frustrations about mainstream support — primarily around the cost, speed and complexity. Despite how Oracle products and support channels have evolved, many organizations continue to feel underserved. Oracle Database customers often find themselves drowning in requests, waiting too long for meaningful help or receiving advice […]
Great Scott! Two Oracle Database 19c RU Withdrawals — What Now?
On February 3rd, 2026, I was reminded of a scene from ‘Back to the Future’. Towards the end of the movie, a panicked Doc Brown steps out of his DeLorean with a warning that something in the future must be avoided at all costs. I felt that same sense of urgency when I found out […]
4 Oracle Database Updates You Need to Know
Recent Oracle announcements for its Oracle Database customers include new end of support dates, changes in product release timelines, expanding cloud partnerships and decisions on Exadata integration. Who do these apply to, how does it impact your IT operations and what is the best path forward? As the global leader of third-party support, management and […]
Leaving Oracle Support: Your Top Four Questions Answered
Staying on Oracle’s roadmap often means upgrading to product versions you may not need, dealing with year-over-year price increases and staying limited to Oracle’s product roadmaps. At Rimini Street, the global leader of third-party support for Oracle, SAP, VMware and hundreds more products, we have worked with thousands of organizations to get them on a […]
Oracle Database Market Update: Findings from Rimini Street’s Global Oracle Database Survey
Oracle Database customers are constantly burdened with rising support costs that fail to deliver proportional value, with 37% of respondents reducing their Oracle Database footprint due to the high cost to maintain. On top of this is the persistent pressure to upgrade — despite their current versions performing effectively. As executives look to maximize value, […]
How to Maximize the ROI of Your Oracle Database License
Discover how to extend the life of your databases, improve ROI, and fund innovation with support savings with Rimini Street services and support for Oracle Database. Have you ever met an Oracle customer who happily pays the company’s fees for software support? Neither have we. But too few really understand how beneficial—and painless—breaking up with […]
What is Oracle Sustaining Support and Why Should Database Customers Care?
Are you an Oracle Database customer facing Oracle Sustaining Support or Restricted Upgrade Support status? Unsure of what this means for your organization? We’re here to demystify so you can make the best decisions for your IT roadmap and budget. Software support contracts generally don’t age well. It seems to be part of the modern […]