Search Icon

Life Science and Industrial Filtration Leader Opts for Hybrid IT over S/4HANA

“The deep technical expertise of Rimini Street’s engineers, plus their ability to understand and advise on the ‘big picture,’ made Rimini Street an instrumental partner in this process.”
Global Manufacturer, IT Manager
EMMD & Corporate Staff Services

Challenges

Even with a stable PeopleSoft HCM and FSCM system, the impact of changes in other layers of the technology stack can ripple across ERP applications. A global manufacturer needed to update thousands of Windows desktops in order to retain support and security, and existing PeopleTools also needed to be updated to remain compatible. After the upgrade, however, serious performance issues plagued the system. Because the issues were intermittent and non-replicable outside the production environment, on-site help at the manufacturer’s data center was necessary.

Rimini Street Solution

Beyond their understanding of the PeopleTools upgrade and ERP applications, Rimini Street Primary Support Engineers (PSEs) used their deep technical knowledge of the company’s mainframe configuration to resolve the performance problem.

Client Results

  • Received in-depth support for the PeopleTools upgrade of a customized PeopleSoft system, as well as IBM mainframe and DB2 database platform tuning.
  • Resolved performance issues through on-site technical support that identified the mainframe load balancer as the source of the problem.
  • Future-proofed the PeopleSoft platform with mainframe tuning that extended its life and avoided unnecessary upgrades.

 

Client Profile
With more than 55,000 products sold in nearly 200 countries, this manufacturer is a leader in dozens of markets — from healthcare and highway safety to office products, abrasives and adhesives
Industry
Manufacturing
Revenue
$30 billion USD
Employees
88,000
Applications
PeopleSoft HCM/FSCM 8.8; JD Edwards EnterpriseOne 8.12; and Siebel 8.1.1.3/8.1.1.4
Technology Platforms
DB2 for z/OS on IBM mainframe/ AIX and Windows NT Servers; Siebel: SQL Server/Windows

Get started today.

Contact us to learn more.

This website has been built using modern web standards not fully supported by your browser. Please consider updating your browser.

Upgrade Today