Tighter budgets and the desire to preserve core educational programs prompt IT and procurement managers to reduce IT spend. Facing a 15 percent budget reduction, decision makers at the Rochester City School District saw PeopleSoft maintenance costs and an impending -and potentially disruptive upgrade – as candidates for cost cuts. If the district went with third-party support, a provider would need to be able to support extensively customized PeopleSoft software and keep it running for the foreseeable future.
Public sector organizations often start with a vanilla install of an ERP system and customize it to meet emerging needs. In the case of Rochester City School District, Rimini Street support has added years of service to a system the vendor deemed end of life. By redirecting the savings realized by switching to third-party support, the district was able to maintain staff levels and avoid an expensive and time-consuming upgrade.
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