Help Future Proof and Extend the Lifespan of Current ERP Systems
Today’s business climate requires enterprises to adapt to fast-changing technology, while extending the life of and driving maximum value from their ERP software. For IT teams, this often means juggling time-consuming demands of incompatible systems, end-of-service issues, differing certification provisions for various vendors, and compliance requirements. Meanwhile, constant browser updates can limit the use of newer browsers or even cripple ERP functionality.
The Rimini Street Interoperability and Integration Services, delivered by the Advanced Technology Services team, provides ERP support and advisory services to help clients cut through complexity and address integration and interoperability challenges. By helping future-proof enterprise software releases from an ever-changing infrastructure and IT landscape, Rimini Street positions clients to adopt new technologies, ensure interoperability, and maintain stability.
Services
Rimini Street has helped hundreds of clients solve complex interoperability and integration challenges while avoiding lower-value upgrades to entire ERP systems or related infrastructure components. Services provided by the Advanced Technology Services team include the following:
Infrastructure assessment and alignment
Enterprise technology services including a tailored technology roadmap, based on business needs, such as potential upgrades and updates.
Technical best practice recommendations
Enterprise software services including recommendations based on experience supporting hundreds of complex and customized SAP and Oracle environments.
Interoperability support
Advanced technology services and support including insights needed to plan workarounds across the technology stack to avoid disruption to customizations and workflows.
Solution deployment support
ERP support and personalized, on-demand services to help update client technology stacks.
Browser compatibility
Enable legacy ERP applications to work with virtually any type or version of browser.
Why Rimini Street
Rimini Street provides unified support services for enterprise software to help optimize clients' IT investments through an expert, client-centric, single-provider model. Rimini Street enterprise technology services have helped clients worldwide keep their systems operational as upgrades happen in other parts of the IT environment.
Better model
Rimini Street wants clients to extract the greatest value from their enterprise software investments, and that starts by making sure that software works for the long-term. The Advanced Technology Services team and solutions are built with client success at the center, and value-added services are delivered at no additional cost to Rimini Street clients.
Better people
Integration and interoperability services are delivered by Rimini Street’s Advanced Technology Services team, staffed by experts experts with an average of 20+ years of experience in enterprise software services, integration, and interoperability. This team delivers consistent and repeatable ERP support service outcomes using proven processes and methodologies.
Better outcomes
Staying on a current release for an additional 15 years, and ensuring it works with other systems means cost savings to the business. Clients are able to redirect funds and resources to more strategic initiatives that move support innovation and growth.
“There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
“[W]ithout the right people, you have nothing. In the end, it’s all about the people you have on your team, and we have a great team.
One of the key components to realizing the vision was identifying a services provider that had a great track record of providing quality support and be willing to help take on the challenge of revitalizing MWRD’s environment. Rimini Street was that partner.”
