- Services Overview
- Support Services
Rimini Street is the leading independent provider of enterprise software support services. Our award-winning support program allows Oracle and SAP licensees to save 50 percent in annual support fees and save up to 90 percent in total support costs over a decade. Clients can remain on their current software release without any required upgrades or migrations for at least ten years.
Rimini Street's support program features premium services that are not part of standard vendor support. These include a dedicated Primary Support Engineer for each account; guaranteed 30-minute response time; and support for customizations, interoperability and performance tuning.
Nearly 700 signed global, Fortune 500, midmarket and public sector organizations from virtually all industries depend on Rimini Street as their trusted independent provider of enterprise software support. With the cost savings from Rimini Street support, organizations can apply more of their IT budgets to strategic business initiatives. Learn more about our clients.
With enterprise software support and maintenance costs out of control, and with support service levels from software vendors being frustratingly limited, Rimini Street offers enterprise software clients new options and compelling new value. We believe in:
To request additional information, please contact us.
2005 by CEO Seth A. Ravin
Las Vegas, Nevada
Global Offices: London, Munich, Pleasanton, São Paulo, Singapore, Sydney and Tokyo
Clients: Over 500 clients
Employees: Approximately 375 employees
Rimini Street partners include Citrix, Higher Education User Group (HEUG), Healthcare Industry User Group (HIUG), IBM, Microsoft, Quest International, Summit Technology, Oracle Application Users Group (OAUG) and TSANet.
"In our research and analysis of Rimini Street clients, we verified that the savings and service level improvements realized by organizations that elect third-party support are real and substantial ... Organizations moving from vendor support to Rimini Street can save a minimum of 50 percent in annual maintenance fees."
-Nucleus Research, Research Note: Benefits from Third-Party Support