5 Best Practices for AI-Powered CRM Readiness

With the advent of Generative AI, CRM applications are better positioned to fulfill their promise of providing a 360-degree view of the customer. It can also facilitate automatic processes in sales, marketing, and services, while analyzing vast amounts of data to deliver predictive analytics on business outcomes and improved customer experience. Organizations are increasing their […]

How Salesforce Data Harmonization and AI Impact Your Enterprise

November 2022 may ultimately be bookmarked as the beginning of the next era of IT. That is when OpenAI announced open access to its ChatGPT, a natural language model that promises to revolutionize customer relationship management (CRM), software coding, and productivity across many industries. “We’ve trained a model called ChatGPT which interacts in a conversational […]