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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
        • Rimini Agentic UX™
      • Rimini Smart Path™
        • Support
        • Optimize
        • Innovate
    • Support and services
      • Agentic AI ERP solutions
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Change management and release control
      • Global tax, legal and regulatory update services
      • License advisory services
      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    See all software we support
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
      • See all SAP
    • VMware
      • vSphere
      • vSAN
      • vCenter
      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
    • Microsoft
    • IBM
    • ServiceNow
    • Salesforce
    • Workday
    • Dayforce
    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
    • Financial services
    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Hospitality
    • Manufacturing
    • Media & entertainment
    • Nonprofit
    • Technology
    • Transportation & logistics
    • Wholesale & distribution
    • See all success stories
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
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      • By topic
        • Agentic AI ERP
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      • By software supported
        • Oracle
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    • Webinars
    • Savings and cost calculators
      • Savings calculator
      • Oracle savings calculator
      • SAP savings calculator
      • SAP ECC savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
  • Company
    A global leader in enterprise software support and services for mission-critical systems
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Contact us
eBook

Retailers Gaining Operational Efficiency and Funding Digital Transformation

Download now
Retailers Gaining Operational Efficiency and Funding Digital Transformation

For many retailers, ERP maintenance and support costs are the largest chunk of IT budget spend. But it doesn’t have to be that way. Retailers around the world are turning to independent, third-party support to help reduce ERP support spend up to 90% while increasing application support responsiveness and quality.

Follow the journey of five Rimini Street clients who made the switch to independent, third-party support for their ERP systems. Download the eBook to see how Rimini Street helped them take control of their roadmaps and support a Business-Driven Roadmap. In the eBook, you’ll find:

  • Stories from Oracle, EBS, and Retail users, as well as users of JD Edwards
  • Retail customers from around the globe across wellness, pet care, and pharmaceuticals
  • Details on how these businesses were able to avoid costly upgrades, reinvest in strategic projects, and support growth
  • The role of Rimini Street independent, third-party support in helping retailers meet ERP market challenges
Ypê
Sunway Group
Openserve
GS Retail Co.,Ltd.
Cora SAS
SPS Commerce, Inc.
POLISHOP
Metro Retail Stores Group, Inc.
Follett Corporation
Belk
Univera Co., Ltd.
Jacmel Jewelry
View All

Additional resources

How Rimini Street Supports Retailers
Video
How Rimini Street Supports Retailers
Watch Video
Global Food Retailer, Carrefour, Reports “Total Satisfaction” with Rimini Support™ for Oracle
Video
Global Food Retailer, Carrefour, Reports “Total Satisfaction” with Rimini Support™ for Oracle
Watch Video
IT Leaders Considering a New Support and Services Model 
Research Report
IT Leaders Considering a New Support and Services Model 
Read Research Report
Rimini Street Delivers Better Quality and Better Outcomes for Labeyrie Fine Foods
Video
Rimini Street Delivers Better Quality and Better Outcomes for Labeyrie Fine Foods
Watch Video
In Retail, the Next Normal is Now
Infographic
In Retail, the Next Normal is Now
Read Infographic
Rimini Street Unified Software Services Help Retailers Fund Digital Transformation and Growth
Video
T-Mobile Technology Leader Discusses Replacing SAP Support with Rimini Street Support

Video interview with T-Mobile IT leader Erik LaValle, who discusses the benefits of switching from SAP support to Rimini Street third-party software support.

Watch Video

Ready to get started?

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How we help
  • Accelerate AI transformation
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  • Avoid expensive ERP upgrades or migrations
  • Maximize the value of ERP investments
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Resources
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  • Compare Rimini Support™ to Oracle Support
  • Compare Rimini Support™ to SAP Support
  • Compare Rimini Support™ to Broadcom Support

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