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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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    • We help you…
      • Transform business processes with Agentic AI
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Rimini Innovate™ Delivers Your Agentic AI ERP Strategy

Rimini Street delivers Agentic AI ERP solutions on top of your existing ERP and delivers value in weeks not months. Innovate faster and deliver immediate AI value.

Watch video (1:31)
Watch video Rimini Innovate™ Delivers Your Agentic AI ERP Strategy

Drive Agentic AI ERP innovation within your existing budget

Rimini Street helps clients navigate a fast-changing global and tech landscape. Today’s challenges — from deglobalization and supply chain redesign to investing in Agentic AI — are immense. As your software support and innovation partner, we lower ERP support costs, help avoid costly migrations, and support your Agentic AI ERP strategy. Our expertise delivers meaningful impact in months, not years, ensuring flexibility in IT strategy and driving value for customers and your bottom line.

Innovate benefits

AI business value

An innovation and Agentic AI strategy that delivers faster ROI and bottom-line impact. Accelerated innovation strategy that addresses IT leaders needing to provide AI leadership.

Uncover IT spend for AI

Unlocking cost saving for IT budget flexibility drives bottom line impact and allocation of resources to strategic programs. IT leaders can fund their innovation strategy with a strategic support model.

Optimal AI architecture

Increased platform composability allows for greater flexibility and faster innovation. Own your vendor roadmap and AI solution management for strategic innovation.

The Rimini Smart Path™ Methodology: Innovate

Rimini Innovate portfolio of solutions and services bring modernization and advanced Agentic AI capabilities to your existing systems without the high cost, disruption and delay of massive ERP upgrades and migrations.

Watch video (4:12)

Continue exploring the Rimini Smart Path

Learn more about Support Learn more about Optimize

Rimini Agentic UX™: Accelerating Agentic AI ERP innovation

Introducing Rimini Agentic UX, an intelligent user engagement layer that empowers organizations to modernize ERP experiences and automate processes without costly, disruptive upgrades.

Watch video (1:01)
<strong>20 years</strong><br>of industry leadership icon
20 years
of industry leadership
<strong>600+</strong><br>software products supported icon
600+
software products supported
<strong>2000+</strong><br>employees globally icon
2000+
employees globally
<strong>10 billion+</strong><br>estimated client savings since 2005 icon
10 billion+
estimated client savings since 2005
<strong>20+ years'</strong><br>average experience of Primary Support Engineer team icon
20+ years'
average experience of Primary Support Engineer team
<strong>< 2 mins.</strong><br/>average response time to critical P1 and P2 issues icon
< 2 mins.
average response time to critical P1 and P2 issues
<strong>6300+</strong><br>signed contracts to date icon
6300+
signed contracts to date
<strong>30 offices</strong><br>located worldwide icon
30 offices
located worldwide

The Rise of Agentic AI ERP

ERP Software is reaching its limits. Discover how to leverage Agentic AI “over the top” of your existing software — with no required upgrades — to achieve faster, better, cheaper execution of ERP Processes with greater speed and agility.

Read white paper

Supporting hundreds of software products

Oracle
SAP
VMware
ServiceNow
Salesforce
Open-source databases
Workday
Dayforce
See all software we support
IBM
Microsoft
Apsen Farmacêutica
“

We have assembled a strong internal team, which now has the capacity to rethink processes, suppliers and architecture in a strategic way. What began as a next-generation vision and a pilot has become a model for the entire company.”

Renan Santos CIO Apsen Farmacêutica
Read story
Apsen Farmacêutica

Take Agentic AI modernization to the next level

As a global leader in end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future proofing your IT investments but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems. Unlock your IT budget for investments in innovation.

  • Rimini Support™
  • Rimini Manage™
  • Rimini Consult™
  • Rimini Protect™
  • Rimini Connect™
  • Rimini Watch™
  • Rimini Custom™

Get comprehensive support for your current enterprise software portfolio from a proven provider. Enjoy a broader scope of service, including tax, legal and regulatory updates, to keep your ERP running longer.

With Rimini Support™, you gain:

  • Immediate savings of up to 50% on annual maintenance fees, freeing up funds for innovation
  • Support from a global team of experienced engineers, available in eight languages
  • Average response time of <2 minutes for P1 and P2 critical issues
Learn about Rimini Support

Get application managed services for mission-critical applications such as Oracle, SAP and Salesforce®. Provided by expert engineers, Rimini Manage™ delivers a premium support experience at a fixed cost.

With Rimini Manage™, you gain:

  • Unlimited ticketing model with predictable pricing
  • Root cause analysis to address issues once and for all
  • Decreased resolution time for end user requests and the elimination of ticket backlogs
Learn more

Attain world-class IT consulting services from the experts you know and trust. Resolve your most challenging IT issues, including security, interoperability and integration with targeted solutions.

With Rimini Consult™, you gain:

  • Improved performance of your ERP investments, maximizing their potential
  • Guidance to optimize, evolve and transform your systems for greater ROI
  • The ability to plan, staff and launch bespoke projects that fit your budget and timeline
Learn more

Mitigate the increasing risks of today’s threat landscape with Rimini Protect™. Get peace of mind with innovative managed security services for applications, databases and technology infrastructure, whether supported by the vendor or out of support.

With Rimini Protect™, you gain:

  • Proactive, zero-day protection for entire classes of vulnerabilities
  • Fast and cost-effective security solution
  • Exclusive capabilities and pricing only offered by Rimini Street
Learn more

Eliminate interoperability issues while modernizing your IT environment. Future-proof your enterprise software with Rimini Connect™ and have the freedom to use any technology with it.

With Rimini Connect™, you gain:

  • Connectivity and interoperability solutions on existing systems
  • Access to patented solutions with no code changes
  • Accelerated IT modernization without resource-consuming regression testing and upgrade cycles
Learn more

Keep business-critical systems up and running smoothly with Rimini Watch™. Proactive monitoring and health check solutions help resolve issues ahead of time, preventing the need for expensive fixes.

With Rimini Watch™, you gain:

  • Subscription-based services and turnkey implementations
  • Customized reports and dashboards to monitor your systems
  • Documented change management, complete with transparency and audit trails
Learn more

Allow our team to help solve your most complex business challenges and get you to where you want to go. Request a custom proposal for your unique needs and goals with Rimini Custom™.

With Rimini Custom™, you gain:

  • Comprehensive assessment to determine capabilities
  • Proposal tailored to your budget
  • Expert orchestration of your systems, enabling growth and innovation
Learn more

FAQs

How do I engage with Rimini Street to build an Agentic AI ERP strategy?

Rimini Street can provide consultation and road mapping through a Rimini Consult package that will provide you with a Smart Path to faster ROI in your IT investments. Learn how Rimini Street can help you build an Agentic AI ERP strategy.

How quickly will I realize savings with an Agentic AI ERP strategy?

Rimini Street can provide integration and consultation services that will provide positive impact in months, not years, freeing up your team to focus on other major projects.

Can I connect multiple data sources to my Agentic AI ERP implementation?

Yes, Rimini Street can assess your data model and integrate all your data sources into one seamless workflow that saves time, resources and frees up your teams to focus on more value added tasks. Learn more about how Rimini Agentic UX™ solutions can help.

Additional resources

Demo: Rimini Agentic UX™ Solution for Vendor Onboarding
Video
Demo: Rimini Agentic UX™ Solution for Vendor Onboarding
Watch Video
Rimini Smart Path™: Achieve Real Innovation within Existing Budget
Video
Rimini Smart Path™: Achieve Real Innovation within Existing Budget
Watch Video
Rimini Innovate™: Achieve Transformation without Disruption™
Video
Rimini Innovate™: Achieve Transformation without Disruption™
Watch Video
Agentic AI ERP: The Catalyst for Enterprise Innovation
Blog
Agentic AI ERP: The Catalyst for Enterprise Innovation
Jon Mulder
Jon Mulder
Product Marketing Director, Innovation Solutions
3 min read

We are standing at the threshold of a new era in enterprise technology—one that promises to redefine not just how we run our businesses, but how we imagine what’s possible. The rise of Agentic AI ERP is not another incremental step; it’s a paradigm shift that unleashes the full potential of our organizations. This is […]

Read Blog
Ypê Deepens Partnership with Rimini Street to Accelerate Agentic AI and Maximize ERP Value
Press Release
Ypê Deepens Partnership with Rimini Street to Accelerate Agentic AI and Maximize ERP Value

Powered by Rimini Support™ for SAP and Rimini Agentic UX™, Ypê turns ERP stability into a launchpad for rapid, enterprise-wide Agentic AI innovation LAS VEGAS – January 27, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, […]

Read Press Release
Rimini Street Delivers First 20 Rimini Agentic UX™ Solutions That Solve a Variety of ERP Process Challenges Faster, Better and Cheaper with Agentic AI ERP
Press Release
Rimini Street Delivers First 20 Rimini Agentic UX™ Solutions That Solve a Variety of ERP Process Challenges Faster, Better and Cheaper with Agentic AI ERP

Rimini Agentic UX™ Solutions, Powered by ServiceNow®, deliver enhanced productivity, greater agility and reduced operating cost while being quick, easy and economical to deploy over the top of existing ERP Software releases without any required upgrades or migrations LAS VEGAS – January 22, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic […]

Read Press Release
Thousands of Organizations Have Chosen Rimini Smart Path™ to Fund and Accelerate Innovation
Press Release
Thousands of Organizations Have Chosen Rimini Smart Path™ to Fund and Accelerate Innovation

The Rimini Smart Path puts control and flexibility back in the hands of IT and business leaders, freeing people, time and money to power enterprise-wide innovation and growth LAS VEGAS – January 20, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for […]

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Rimini Agentic UX™ Solution for Financial Reconciliation
Datasheet
Rimini Agentic UX™ Solution for Financial Reconciliation
Read Datasheet
Rimini Agentic UX™ Solution for Job Card Management
Datasheet
Rimini Agentic UX™ Solution for Job Card Management
Read Datasheet

Explore the possibilities with Rimini Street

Contact us today to learn how our end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions can help your organization achieve better business outcomes.

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