The holiday season gave retailers an unexpected gift: sales rose 5.1 percent between Nov. 1 and Dec. 24, a six-year high1. To put that into perspective, the National Retail Federation put the average annual increase at about 3.9% over the previous five years. Even so, online sales accelerated even more rapidly, rising 19.1 percent2, according […]
Is your organization a digital laggard or a member of the digital vanguard? I’ve been reading Deloitte’s 2018 CIO Survey, which makes a point of distinguishing between “vanguard” organizations where IT actively contributes to creating new businesses and business opportunities and everyone else. The traditional role of the CIO has been to be an operational […]
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