Retail IT Trends: Retailers Continue to Lead Digital Transformation, Post-Pandemic — And by Necessity
CIOs: Note These 7 Retail Trends as You Advise the Business on IT Investments The COVID-19 pandemic significantly disrupted the world of retail necessitating accelerated digital transformation. Retailers around the globe were forced to rapidly reassess business models and operations to serve a customer base that was newly offsite and hands-free. Like many retail IT […]
What Retailers Have In Common on IT Spending and Digital Innovation
The holiday season gave retailers an unexpected gift: sales rose 5.1 percent between Nov. 1 and Dec. 24, a six-year high1. To put that into perspective, the National Retail Federation put the average annual increase at about 3.9% over the previous five years. Even so, online sales accelerated even more rapidly, rising 19.1 percent2, according […]
How to Join the Digital Vanguard
Is your organization a digital laggard or a member of the digital vanguard? I’ve been reading Deloitte’s 2018 CIO Survey, which makes a point of distinguishing between “vanguard” organizations where IT actively contributes to creating new businesses and business opportunities and everyone else. The traditional role of the CIO has been to be an operational […]
