In the eighth of 10 episodes, Hari Candadai, Global VP at Rimini Street, interviews Ray Wang, CEO of Constellation Research to discuss digital transformation solutions in the face of the global pandemic.

Over the next decade, CIOs and IT leaders will be planning their long-term ERP strategies and asking questions like:

• “When do I get fully intelligent automation?”
• “When do I augment the machine with a human?”
• “When do I augment the human with a machine?”

Companies await the development of fully cognitive applications with AI and intelligent automation capabilities by software vendors. Self-driving, self-healing applications are not here yet, but they’re coming. And when they arrive, they will lead a cycle of innovation in ERP, CRM, supply chain, and other applications.