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T-Mobile Technology Leader Discusses Replacing SAP Support with Rimini Street Support

Erik LaValle, senior director of product and technology for supply chain at T-Mobile, discusses the benefits of switching from SAP support to Rimini Street third-party software support — a critical decision for the company. T-Mobile has a complex, highly-customized technology landscape that includes SAP inventory management and SAP financial reporting. Maintenance for some components of T-Mobile’s system was a struggle with SAP support.

LaValle lauds the Rimini Street value proposition and ability to support a wide array of technology operations that have a significant business impact on the organization, touching nearly every aspect of it. He specifically cites the expertise that Rimini Street delivers through its third-party support for SAP ─ including extensive experience solving challenges for other clients ─ in mitigating risk for T-Mobile.

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