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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
        • Rimini Agentic UX™
      • Rimini Smart Path™
        • Support
        • Optimize
        • Innovate
    • Support and services
      • Agentic AI ERP solutions
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Change management and release control
      • Global tax, legal and regulatory update services
      • License advisory services
      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    See all software we support
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
      • See all SAP
    • VMware
      • vSphere
      • vSAN
      • vCenter
      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
    • Microsoft
    • IBM
    • ServiceNow
    • Salesforce
    • Workday
    • Dayforce
    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
    • Financial services
    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Hospitality
    • Manufacturing
    • Media & entertainment
    • Nonprofit
    • Technology
    • Transportation & logistics
    • Wholesale & distribution
    • See all success stories
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
      • All content
      • By topic
        • Agentic AI ERP
        • Cost savings
        • Cloud transformation
        • IT modernization
        • ERP support
        • Interoperability
        • Hybrid IT
        • Innovation
        • Skills gap
        • Security
        • All others
      • By software supported
        • Oracle
        • SAP
        • VMware
        • Salesforce
        • Microsoft
        • IBM
        • All others
      • By content type
        • Blogs
        • Videos
        • Webinars
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        • Infographics
        • Research reports
        • Analyst reports
        • All others
    • Webinars
    • Savings and cost calculators
      • Oracle savings calculator
      • SAP savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
  • Company
    A global leader in enterprise software support and services for mission-critical systems
    • About us
    • Leadership team
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    • FAQ
  • Contact us
Contact us

End-to-End IT Support, Management and Innovation Solutions

Transform IT into a strategic business enabler with IT support outsourcing and more to run, manage, support, customize, configure, connect, protect, monitor and optimize your enterprise systems.

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End-to-End IT Support, Management and Innovation Solutions

IT support outsourcing for today’s needs and tomorrow’s goals

Amidst IT costs rising, systems growing more complex and the right skilled talent becoming harder to find, Rimini Street makes outsourcing IT support and services simple, fast and reliable. A leading third-party support provider with decades of deep ERP expertise, extensive in-house engineering capabilities and knowledge bank and strategic partnerships with ServiceNow, Inc., Workday, Salesforce and many more, Rimini Street serves as a strategic IT partner that can take you into the future.

Discover why Rimini Street is trusted by thousands of CIOs and CFOs worldwide. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster.

Support

Accomplish both short- and long-term business objectives to support your strategic business needs by adopting the Rimini Smart Path™. Easy as 1, 2, 3 — Support > Optimize > Innovate — you no longer have to choose between growth and profitability.

Reduce software support costs

Lower total support costs by up to 90% across all your enterprise applications.

Avoid low-ROI upgrades/migrations

Run your existing systems for up to 15+ years without upgrades or migrations.

Maximize value of existing ERP

Ensure your enterprise applications, databases and tech stack interoperate seamlessly.

Get comprehensive support

Receive fast, expert support from experienced engineers to protect business uptime.

Outsource support

Shift the support burden for all applications to one expert IT partner.

Maintain compliance

Stay compliant with global tax, legal and regulatory services for 160+ countries.
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Optimize

Augment staff to fill tech skills gaps

Gain access to expert IT skills for both long-time systems and new innovations.

Manage applications

Manage and run your critical applications more efficiently and cost-effectively.

Plan and rationalize systems

Optimize and simplify your existing systems for greater savings and efficiency.

Simplify cloud modernization

Easily migrate workloads to and from the cloud, optimizing your usage and spend.

Secure and protect systems

Help guard against known and unknown threats across applications and databases.

Optimize software licensing

Manage your software licensing programs and help mitigate potential compliance risk.
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Innovate

Self-fund innovation in budget

Reallocate resources to transformation initiatives without increasing IT budget.

Develop strategic IT roadmaps

Create a strategic applications roadmap to guide future IT decisions.

Enable enterprise-wide AI & automation

Deliver board-level impact with AI in months, not years, across your enterprise.

Modernize user experiences

Deploy modern user interfaces across all systems in your IT ecosystem.

Gain enterprise visibility

Get single-pane-of-glass visibility integrated with predictive analytics to enhance decision-making.

Introduce low code and automation

Easily accelerate new app development and integrate processes across all your systems.
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Enterprise software services

From outsourced managed services to interoperability solutions, Rimini Street offers a broad portfolio of IT support outsourcing options designed to extend the useful life and value of your mission-critical systems, giving you control of your roadmap.

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Rimini Agentic UX™
Enterprise software support
Managed services
Professional services
Software security services
Interoperability services
Monitoring and health check services
Change management and release control
Custom services
Tax & regulatory compliance services
License advisory services

Demystifying Third-Party Support

Think third-party support is risky? Thousands say, “Think again.” Rimini Street leaders explain how third-party software support offers more control, faster fixes and broader coverage than traditional vendor support — it’s the smart, strategic choice for mission-critical systems. 

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Industries

Explore the industries we serve to learn how we’re helping organizations across various sectors enhance competitive advantage and fuel growth by reducing costs, stabilizing systems and enabling IT to focus resources on strategic initiatives.

See all industries
Manufacturing

Manufacturing

Telecom

Telecom

Retail

Retail

Financial services

Financial services

Energy

Energy

Government

Government

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Software we support

Rimini Street delivers comprehensive support solutions for a full suite of enterprise applications, databases and technology software.

See all software we support
Software we support

Oracle

Increase ROI by innovating on top of your existing Oracle software

SAP

Ignore S/4HANA pressure and maximize your investment

VMware

Attain unparalleled support for on-premise VMware customers

Salesforce

Optimize your Salesforce® capabilities with professional and managed services

And more

Get support for more enterprise software from one trusted partner

Learn more about Rimini Street

Get to know Rimini Street better by exploring the clients we serve and the insights we share with our community. Discover how we've become a respected name and recognized global leader in the third-party software support industry, serving as a trusted provider of end-to-end solutions for Fortune Global 100, Fortune 500, midmarket, public sector and government organizations around the globe.

About us 

Take a deep dive into Rimini Street’s mission, services, and culture to see how we deliver extraordinary in everything we do for our clients, colleagues, communities — and partners.
Learn more

Client stories 

Enjoy real stories of complex problems we’ve solved and transformation goals we’ve helped our clients achieve, showcasing our work with organizations in various industries and regions.
Read stories

Our resources

Uncover the breadth and depth of our expertise by reviewing the wide range of blogs, videos, eBooks and other resources we’ve developed to demystify the world of enterprise software support.
Explore resources

Additional resources

What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Analyst Research
What Critical Factors Affect My SAP S/4HANA Licensing Decision?
Read Analyst Research
Lotte Rental Speeds Growth and Innovation with Multiyear Partnership with Rimini Street
Press Release
Lotte Rental Speeds Growth and Innovation with Multiyear Partnership with Rimini Street

South Korea’s top car rental company cuts IT costs, boosts flexibility and powers digital transformation with long-term savings and robust services powered by Rimini Support™ for SAP and Oracle LAS VEGAS – March 31, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for […]

Read Press Release
Gold, Growth and Smart IT: A Conversation with Robin Fell
Blog
Gold, Growth and Smart IT: A Conversation with Robin Fell
Nancy Lyskawa
Nancy Lyskawa
EVP and Chief Client Officer
4 min read

With gold prices at an all-time high and global uncertainty driving investors toward safe havens, AngloGold Ashanti finds itself in a powerful position, not just because of market conditions, but because of strategic decisions that position the company to outperform its peers. I sat down with Robin Fell, SVP of Digital Technology at AngloGold Ashanti, […]

Read Blog
Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Blog
Oracle Database Support Then and Now: Why Customers Are Still Frustrated
Robert Freeman
Robert Freeman
Rimini Fellow - Oracle Databases and Technology
5 min read

For decades, those in the Oracle community have voiced similar frustrations about mainstream support — primarily around the cost, speed and complexity. Despite how Oracle products and support channels have evolved, many organizations continue to feel underserved. Oracle Database customers often find themselves drowning in requests, waiting too long for meaningful help or receiving advice […]

Read Blog
Rimini Solutions™ for Salesforce® Applications
Datasheet
Rimini Solutions™ for Salesforce® Applications
Read Datasheet
 Rimini Street Wins Multiple Stevie® Awards for Sales & Customer Service Excellence
Press Release
 Rimini Street Wins Multiple Stevie® Awards for Sales & Customer Service Excellence

Company honored for Best Use of AI in Customer Service, Front-Line Customer Service Team of the Year in the Technology Industry and Best Customer Satisfaction Strategy LAS VEGAS – March 24, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and […]

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Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Blog
Beyond SAP Migration: How Manufacturers Can Unlock Innovation Now with Third-Party Support and Agentic AI ERP
Han Law
Han Law
Regional Chief Technology Officer, SE Asia and Greater China
6 min read

Manufacturers — one of SAP’s most deeply invested customer bases — are faced with a widening gap between the innovation they need and what the vendor is offering. Those in this industry require AI intelligence and automation to ensure resilience and maintain competitive advantage. Rather than making these features readily and cost-effectively available, SAP promotes […]

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Global Tax, Legal And Regulatory Update Services
Brochure
Global Tax, Legal And Regulatory Update Services
Read Brochure
Rimini Street Announces Participation in the ROTH Capital Partners 38th Annual Investor Conference
Press Release
Rimini Street Announces Participation in the ROTH Capital Partners 38th Annual Investor Conference

LAS VEGAS, March 17, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the following upcoming ROTH Capital Partners Investor Conference, March 23 and 24, 2026, in […]

Read Press Release

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