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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    • We help you…
      • Reduce support costs
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      • Fill tech skills gap
      • Strategic roadmap guidance
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      • Enterprise software support
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
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      • See all
    • SAP
      • SAP ECC and Business Suite
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    • And more
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    A global leader in enterprise software support and services for mission-critical systems
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Contact us

End-to-End IT Outsourcing Solutions

Offload complex operational and support responsibilities to one experienced, trusted provider

End-to-End IT Outsourcing Solutions

Rimini Street benefits

Comprehensive coverage

Comprehensive coverage

Integrated support and services for your enterprise software landscape
Engineer-led expertise

Engineer-led expertise

Primary Support Engineers who average 20+ years of experience
Guaranteed service

Guaranteed service

Industry-leading SLAs to optimize your outcomes

End-to-end IT outsourcing solution overview

Comprehensive IT outsourcing solution for enterprise applications, databases, and technology software, all at a competitive, predictable cost, and delivered by one trusted partner.

Learn how end-to-end IT outsourcing solutions can help you maximize the value of your Oracle, SAP, and Salesforce investments.

  • Unique offering
  • Comprehensive coverage
  • AI-empowered service insight
  • Roadmapping assistance

Unique offering

No other service provider combines this depth and experience of expert product support with managed services orchestrated by patented and patent-pending technology to drive speed and excellence across services, engineers, teams, and geographies.

Comprehensive coverage

Get support for customizations, interoperability, and security across software versions for at least 15 more years from your contract date.

AI-empowered service insight

Experience unparalleled human-first expertise empowered by proprietary, purpose-built AI service insight and automation for faster issue resolution and reduced escalations.

Roadmapping assistance

Get strategic planning and professional services to ensure a Smart Path forward that leverages your bottom-line savings, providing freedom and agility to pursue a Business-Driven Roadmap rather than a software vendor-dictated one.

End-to-end IT outsourcing solutions provided

End-to-end IT support solutions
Rimini Support™

Award-winning software support and services

More details about our IT outsourcing solutions
End-to-end IT management solutions
Rimini Manage™

Unlimited ticket model with predictable billing

More details about our IT Management Services
End-to-end ERP consulting solutions
Rimini Consult™

Professional services backed by a global team of platform experts

More details about our professional services
Rimini Protect: Software Security Services Rimini Connect: Interoperability Solutions Rimini Watch: Proactive Support

Featured clients

View All Clients
Featured clients
Featured clients
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

– Dong Hoon Park Head of IT Department
Learn more
Featured clients
Featured clients
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”

– Eric Kamara General Manager of Platform Services
Learn more
Featured clients
Featured clients
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

– Imre Szabo Group ICT Manager
Learn more
Technical Support for Oracle Helps Pan Ocean Navigate the Future
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
Sodastream
Ricoh
Sunway Group
Pacific Healthcare
View All
Related services

Rimini ONE™

Get end-to-end support, products, and services for your enterprise software applications, databases, and related technologies.

Learn More
Rimini ONE™

Additional resources

Navigate IT complexity and unlock business value with a variety of live and on-demand webinars
Webinar
Navigate IT complexity and unlock business value with a variety of live and on-demand webinars
Watch Webinar
Rimini Custom™: Say YES! to IT More Often
Video
Rimini Custom™: Say YES! to IT More Often
Watch Video
4 Takeaways from the Navigating the Oracle EBS Landscape Survey Report
Blog
4 Takeaways from the Navigating the Oracle EBS Landscape Survey Report
Rodney Kenyon
Rodney Kenyon
GVP, Professional Services – Rimini Custom
5 min read

Oracle renewal time is right around the corner. And if you’re looking at your Oracle EBS support renewal fees and wondering, “Am I getting my money’s worth?” you’re not alone. In our global survey of Oracle E-Business Suite (EBS) customers across industries and geographies, we learn IT leaders are challenging the rising costs, mounting risks […]

Read Blog

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