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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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Contact us

Rimini Optimize™: Simplify, Streamline and Save More

Run, secure and continuously improve and integrate your existing ERP and enterprise software for enhanced efficiency and return on investment.

Watch video (1:41)
Watch video Rimini Optimize<sup>™</sup>: Simplify, Streamline and Save More

Drive peak performance across your enterprise

Rimini Optimize delivers turnkey services helping organizations unlock greater value from their enterprise software investments. We optimize costs, free up critical resources and simplify complex environments. Our approach extends the life and stability of existing systems, strengthens security and compliance, and prepares your enterprise software for a flexible, future-ready architecture — including Agentic AI — using what you already have.

Improve operational performance

Streamline processes to eliminate inefficiencies, reduce operational costs and free up resources for higher-value initiatives.
Optimize your strategy

Free up IT resources

Maximize utilization of limited internal IT resources and budgets for higher-ROI projects, achieve operational savings and improve results and uptime.
Optimize resources

Simplify, stabilize and secure systems

Reduce complexity and risk by rationalizing application strategies, enabling composable architectures, improving interoperability and protecting existing systems with secure solutions.
Optimize systems

The Rimini Smart Path™ Methodology: Optimize

Learn how our Optimize solutions can help you get the most value from your software investments without the cost, risk and disruption of upgrades, migrations or replatforming.

Watch video (3:45)
<strong>20 years</strong><br>of industry leadership icon
20 years
of industry leadership
<strong>600+</strong><br>software products supported icon
600+
software products supported
<strong>2000+</strong><br>employees globally icon
2000+
employees globally
<strong>10 billion+</strong><br>estimated client savings since 2005 icon
10 billion+
estimated client savings since 2005
<strong>20+ years'</strong><br>average experience of Primary Support Engineer team icon
20+ years'
average experience of Primary Support Engineer team
<strong>< 2 mins.</strong><br/>average response time to critical P1 and P2 issues icon
< 2 mins.
average response time to critical P1 and P2 issues
<strong>6300+</strong><br>signed contracts to date icon
6300+
signed contracts to date
<strong>30 offices</strong><br>located worldwide icon
30 offices
located worldwide

ERP Optimization That Pays for Itself: Unlocking Business Value

IT and business leaders agree that enterprise resource planning (ERP) systems are viewed as a necessary evil. ERP system optimization works to make your software run smoother and tackle the obstacles that prevent your business from moving forward.

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Supporting hundreds of software products

Oracle
SAP
VMware
ServiceNow
Salesforce
Open-source databases
Workday
Dayforce
See all software we support
IBM
Microsoft

Client snapshots

Rimini Consult™ Project Snapshot: End-to-End Oracle EBS Implementation
Brochure
Rimini Consult™ Project Snapshot: End-to-End Oracle EBS Implementation
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Rimini Consult™ Project Snapshot: Modernizing a Complex SAP Ecosystem
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Rimini Consult™ Project Snapshot: Modernizing a Complex SAP Ecosystem
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Rimini Consult™ Project Snapshot: Migrating Mission-Critical Siebel Systems to Microsoft Azure
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Rimini Consult™ Project Snapshot: Migrating Mission-Critical Siebel Systems to Microsoft Azure
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Rimini Consult™ Project Snapshot: Migrating from Oracle Data Integrator (ODI) 11g to 12c
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Rimini Consult™ Project Snapshot: Migrating from Oracle Data Integrator (ODI) 11g to 12c
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Rimini Consult™ Project Snapshot: SAP ECC Strategy and Roadmap Development
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Rimini Consult™ Project Snapshot: SAP ECC Strategy and Roadmap Development
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Rimini Consult™ Project Snapshot: Unification of Corporate and Regional Systems
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Rimini Consult™ Project Snapshot: Unification of Corporate and Regional Systems
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Rimini Consult™ Project Snapshot: Corporate Technology System Split
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Rimini Consult™ Project Snapshot: Corporate Technology System Split
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Hear what our clients have to say

University of Technology Sydney
“

In less than 20 days of work, Rimini Street was able to reduce our data reporting time from 30 hours to under two minutes. This saved an incredible amount of talent resources and time for UTS – their SLAs are incredible, as is the accuracy of their solution.”

Robert Laws Application Enterprise Support Manager University of Technology Sydney
Read story
University of Melbourne
“

The savings we’re achieving by moving to Rimini Street are enabling us to reinvest and refocus on developing new digital solutions and enhancing online access for our users.”

Daniel Buttigieg Director of Enterprise Technology University of Melbourne
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Suntory
“

Most consulting firms tell you their timeframe. Rimini Street asked us for ours.”

Takuro Yamashita Assistant Manager, Suntory System Technology Suntory Group 
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santec Holdings Corporation
“

Rimini Street has always been very understanding and takes the time to check the facts, solve problems, and help us reach our goals. Therefore, we are grateful to have Rimini Street's support.”

Shinya Hidaka Group Manager of the Information Systems Group, Business Administration Division santec Holdings Corporation
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OSG Corporation
“

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”

Go Harada General Manager, Information Technology OSG Corporation
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MYOB
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”

Eric Kamara General Manager of Platform Services MYOB
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Federation University
“

It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

Andrew Matheson Head of Operations and Automation Federation University
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Clifford Hallam Healthcare (CH2)
“

Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”

Nav Pillai Chief Information Officer Clifford Hallam Healthcare
Read story
University of Technology Sydney
University of Melbourne
Suntory
santec Holdings Corporation
OSG Corporation
MYOB
Federation University
Clifford Hallam Healthcare (CH2)

Stop Overpaying: Smart ERP Cost Optimization Strategies for CIOs

Enterprise software costs are rising, yet CIOs are still expected to deliver high performance, uptime and agility with no additional resources. Implementing ERP cost optimization strategies can help reduce overhead while maintaining or even improving performance of your business-critical systems.

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Ultra-responsive, comprehensive support and maintenance

Rimini Street extends the life and value of your existing software systems and significantly reduces the total cost and effort of maintenance, freeing up funds and resources for innovation.

  • Rimini Consult™
  • Rimini Manage™
  • Rimini Protect™
  • Rimini Connect™
  • Rimini Watch™
  • Rimini Custom™

Attain world-class IT consulting services from the experts you know and trust. Resolve your most challenging IT issues, including security, interoperability and integration with targeted solutions.

With Rimini Consult™, you gain:

  • Improved performance of your ERP investments, maximizing their potential
  • Guidance to optimize, evolve and transform your systems for greater ROI
  • The ability to plan, staff and launch bespoke projects that fit your budget and timeline
Learn more

Get application managed services for mission-critical applications such as Oracle, SAP and Salesforce®. Provided by expert engineers, Rimini Manage™ delivers a premium support experience at a fixed cost.

With Rimini Manage, you gain:

  • Unlimited ticketing model with predictable pricing
  • Root cause analysis to address issues once and for all
  • Decreased resolution time for end user requests and the elimination of ticket backlogs
Learn more

Mitigate the increasing risks of today’s threat landscape with Rimini Protect™. Get peace of mind with innovative managed security services for applications, databases and technology infrastructure, whether supported by the vendor or out of support.

With Rimini Protect, you gain:

  • Proactive, zero-day protection for entire classes of vulnerabilities
  • Fast and cost-effective security solution
  • Exclusive capabilities and pricing only offered by Rimini Street
Learn more

Address interoperability issues while modernizing your IT environment. Future-proof your enterprise software with Rimini Connect™ and have the freedom to use most technology with it.

With Rimini Connect, you gain:

  • Connectivity and interoperability solutions on existing systems
  • Access to patented solutions with no code changes
  • Accelerated IT modernization without resource-consuming regression testing and upgrade cycles
Learn more

Keep business-critical systems up and running smoothly with Rimini Watch™. Proactive monitoring and health check solutions help resolve issues ahead of time, preventing the need for expensive fixes.

With Rimini Watch, you gain:

  • Subscription-based services and turnkey implementations
  • Customized reports and dashboards to monitor your systems
  • Documented change management, complete with transparency and audit trails
Learn more

Allow our team to help solve your most complex business challenges and get you to where you want to go. Request a custom proposal for your unique needs and goals with Rimini Custom™.

With Rimini Custom, you gain:

  • Comprehensive assessment to determine capabilities
  • Proposal tailored to your budget
  • Expert orchestration of your systems, enabling growth and innovation
Learn more

FAQs

What is enterprise software and ERP optimization?

Enterprise software and ERP optimization is the process of improving the performance, usability, and strategic value of your core business systems — without requiring costly upgrades or disruptive reimplementation. It focuses on unlocking hidden value in your existing platforms by streamlining processes, resolving recurring issues and enhancing interoperability with modern tools like Agentic AI and composable applications.

Rimini Optimize helps clients shift from reactive support to proactive transformation through targeted consulting services that reduce complexity, improve efficiency and accelerate innovation.

At Rimini Street, ERP Optimization means helping clients shift from reactive support to proactive transformation. Through our Rimini Optimize offerings — we analyze system usage, ticket trends, business workflows and many dimensions across your technology stack to uncover root causes, reduce complexity and prioritize innovation.

Whether you’re running SAP, Oracle, Salesforce, Workday, Dayforce or any other enterprise platforms or custom applications, Rimini OptimizeTM helps you get more from what you already have — faster, smarter and with less risk.

How can I improve the performance of my existing ERP and enterprise software without upgrading?

You can improve performance by optimizing system configuration, support processes and business workflows. Rimini Optimize identifies inefficiencies and bottlenecks in your current SAP, Oracle or other platforms, helping you enhance performance without the cost or disruption of a full upgrade.

What are the best ways to optimize SAP or Oracle ERP and enterprise software for cost savings and efficiency?

Start by analyzing support trends, streamlining processes and reducing manual workarounds. Rimini Optimize helps clients lower total cost of ownership and improve operational efficiency through targeted assessments and process improvements — without reimplementation.

When should I consider optimizing my ERP and enterprise software?

Consider ERP optimization when you experience:

  • Recurring support issues
  • Poor system performance
  • Integration challenges
  • Rising support costs
  • Limited innovation capacity

Rimini Optimize helps you address these issues proactively, before they impact business outcomes.

What are the signs that my ERP and enterprise software systems need optimization?

Signs include:

  • High volume of recurring support tickets
  • Frequent manual workarounds or shadow IT
  • Slow performance or system instability
  • Difficulty integrating with modern tools
  • Low user adoption or satisfaction
  • Rising costs with little added value

Rimini Optimize helps diagnose these issues and provides actionable strategies to improve system health and business alignment.

How do I know if my ERP and enterprise software is holding back business growth?

If your systems are slow, inflexible or difficult to integrate with modern tools, they may limit your ability to innovate and scale. Rimini Optimize helps identify these constraints and provides actionable strategies to discover growth potential.

What are the most common ERP and enterprise software integration challenges — and how can I solve them?

Common challenges include legacy architecture, poor interoperability and siloed data. Under Rimini Optimize list of services, Rimini Connect and Rimini Consult assessments help clients overcome these barriers and enable seamless integration with AI, cloud and composable applications.

Can I optimize my ERP and enterprise software to support AI and automation?

Yes, Rimini Optimize helps clients prepare their systems for Agentic AI, automation and composable tools by improving data flows, system interoperability and process readiness — without needing a full system replacement.

What’s the difference between ERP and enterprise software optimization and upgrade or re-implementation?

Optimization improves your current system’s performance and value. Upgrades or re-implementations involve replacing or overhauling the system, often with high cost and risk. Rimini Optimize offers a low-risk, high-impact alternative that delivers results faster.

How do I reduce recurring ERP and enterprise software support issues and ticket volume?

Start by analyzing ticket data to identify patterns and root causes. Under Rimini Optimize list of services, our Managed Services Optimization Assessment helps clients reduce noise, improve service quality and streamline support processes.

How does ERP and enterprise software optimization improve reporting and decision-making?

Optimization enhances data accuracy, process efficiency and system responsiveness — leading to better reporting and faster, more informed decisions. Rimini Optimize helps clients streamline workflows and discover actionable insights from their existing systems.

Additional resources

Ypê Deepens Partnership with Rimini Street to Accelerate Agentic AI and Maximize ERP Value
Press Release
Ypê Deepens Partnership with Rimini Street to Accelerate Agentic AI and Maximize ERP Value

Powered by Rimini Support™ for SAP and Rimini Agentic UX™, Ypê turns ERP stability into a launchpad for rapid, enterprise-wide Agentic AI innovation LAS VEGAS – January 27, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, […]

Read Press Release
Simplify, Streamline and Save More by Optimizing What You Already Own
Blog
Simplify, Streamline and Save More by Optimizing What You Already Own
Larry Acklin
Sr Director, Product Marketing, Rimini Optimize™
4 min read

Existing ERP infrastructures remain highly valuable for many organizations across the globe. Despite vendor pressure to discard these investments for full system overhauls, most core systems continue to support mission-critical processes and are deeply embedded in how businesses create value day-to-day. As one of the three foundational steps on the Rimini Smart Path™, Rimini Optimize™ […]

Read Blog
Rimini Street Delivers First 20 Rimini Agentic UX™ Solutions That Solve a Variety of ERP Process Challenges Faster, Better and Cheaper with Agentic AI ERP
Press Release
Rimini Street Delivers First 20 Rimini Agentic UX™ Solutions That Solve a Variety of ERP Process Challenges Faster, Better and Cheaper with Agentic AI ERP

Rimini Agentic UX™ Solutions, Powered by ServiceNow®, deliver enhanced productivity, greater agility and reduced operating cost while being quick, easy and economical to deploy over the top of existing ERP Software releases without any required upgrades or migrations LAS VEGAS – January 22, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic […]

Read Press Release
Thousands of Organizations Have Chosen Rimini Smart Path™ to Fund and Accelerate Innovation
Press Release
Thousands of Organizations Have Chosen Rimini Smart Path™ to Fund and Accelerate Innovation

The Rimini Smart Path puts control and flexibility back in the hands of IT and business leaders, freeing people, time and money to power enterprise-wide innovation and growth LAS VEGAS – January 20, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for […]

Read Press Release
Rimini Agentic UX™ Solution for Financial Reconciliation
Datasheet
Rimini Agentic UX™ Solution for Financial Reconciliation
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Rimini Agentic UX™ Solution for Job Card Management
Datasheet
Rimini Agentic UX™ Solution for Job Card Management
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Rimini Agentic UX™ Solution for Procurement Requisitions
Datasheet
Rimini Agentic UX™ Solution for Procurement Requisitions
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Rimini Agentic UX™ Solution for Supplier Master Management
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Rimini Agentic UX™ Solution for Supplier Master Management
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Rimini Agentic UX™ Solution for Misconduct Management
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Rimini Agentic UX™ Solution for Misconduct Management
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Ready to get more from your ERP and enterprise software?

Contact us today to learn how to get greater value from your existing systems.

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