Thousands of organizations have successfully transitioned from vendor support to Rimini Street. The proven methodology is tailored to each client, helping ensure rightful access to software entitlements and setting up effective communications to maximize the value of their Rimini Street relationship.
Rimini Street comprehensive software support solutions replace vendor support and deliver a premium, tailored service experience to help drive business results. The Rimini Street mission to help clients extract the greatest value from their enterprise software has helped save nearly $5 billion to date.
Rimini Street support is vendor-agnostic, ideal for evolving and hybrid IT environments. Expert interoperability and security solutions help ensure that clients can keep existing software releases for at least 15 years and redirect scarce IT funds to critical strategic priorities.
Rimini Street engineers have the expertise, technical agility, and global resources to help solve the most complex enterprise software issues. Every client receives dedicated, responsive, high-touch service from root cause analysis through to issue resolution.
Clients of Rimini Street Support Services do not overspend on vendor support or squander precious IT time on unnecessary updates and upgrades. Instead, IT teams are free to work on more impactful growth initiatives that support a Business-Driven Roadmap, while newly available funds can be reallocated to digital transformation.
IT professionals are continually challenged by budget constraints, a low inventory of skilled workers, and ongoing supply chain issues. Watch this virtual thought leadership webinar moderated by Anne Plese, Sr. Director of Product Marketing at Rimini Street. You’ll gain insights from two IT professionals who are creatively addressing these issues. They also discuss hot topics such as: IT modernization strategy, customer-driven innovation, upscaling internal talent, reskilling in the IT industry, and how to demonstrate the business value of IT solutions. Learn from Vinitha Simon, Head of Enterprise Architecture at Western Governors University, and Jeff Shepard, Senior IT Director at American Greetings AG Digital as they share ideas on how to develop comprehensive, strategic plans for your organization’s digital future.
What happens when organizations trade self-supporting enterprise software for comprehensive, independent third-party support? In the report, Taking the Smart Path: A Comprehensive ROI Analysis of Rimini Street Enterprise Software Services, 200 Rimini Street clients were surveyed on the benefits they’ve gained from moving to an independent, third-party support provider. The report covers the following topics: An overview of the state of vendor software support models and their impact on growth and innovation Takeaways from IT leaders for IT leaders around the decision to adopt an independent support model and advice on building a business case Detailed financial analysis of benefits gained by choosing independent support over the software vendor support Complete the form to download your complimentary copy of Taking the Smart Path: A Comprehensive ROI Analysis of Rimini Street Enterprise Software Services
The IT skills gap and global technology talent shortage are real. Companies large and small around the world are feeling the effects. The unprecedented pandemic-generated demand for cloud-based services, the Great Retirement of workers skilled in legacy systems, and employee retention issues are all contributing factors. IT professionals who have their choice of job opportunities with new technologies or a clearer path to career growth are leaving to take them. What if you could: easily and seamlessly fill IT skills gaps or tech talent shortages in your organization? end the search for just the right resources to maintain your specific applications and databases? gain access to a broad and deep team of global technology experts? retain your IT experts and keep them energized and engaged on visible, innovative projects for the business? Now you can. Meet six organizations that have leveraged Rimini Street’s comprehensive software support services to address IT skills gaps and tech talent shortages, freeing up their own teams for high-priority digital transformation initiatives. To learn more, download the eBook.
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