Thousands of organizations have successfully transitioned from vendor support to Rimini Street. The proven methodology is tailored to each client, helping ensure rightful access to software entitlements and setting up effective communications to maximize the value of their Rimini Street relationship.
Rimini Street comprehensive software support solutions replace vendor support and deliver a premium, tailored service experience to help drive business results. The Rimini Street mission to help clients extract the greatest value from their enterprise software has helped save nearly $5 billion to date.
Rimini Street support is vendor-agnostic, ideal for evolving and hybrid IT environments. Expert interoperability and security solutions help ensure that clients can keep existing software releases for at least 15 years and redirect scarce IT funds to critical strategic priorities.
Rimini Street engineers have the expertise, technical agility, and global resources to help solve the most complex enterprise software issues. Every client receives dedicated, responsive, high-touch service from root cause analysis through to issue resolution.
Clients of Rimini Street Support Services do not overspend on vendor support or squander precious IT time on unnecessary updates and upgrades. Instead, IT teams are free to work on more impactful growth initiatives that support a Business-Driven Roadmap, while newly available funds can be reallocated to digital transformation.
Energy and utilities organizations are under increased pressure to do more with less. Stricter regulations, more competition, and price fluctuations fuel budget decisions and resource allocation. IT teams are looking for ways to optimize IT budgets and invest in technologies that support sustainable operations, portfolio modernization, and business model transformation to remain competitive. In this e-book, you’ll meet four clients from the utilities and energy industry who regained control of their IT roadmaps by partnering with Rimini Street. By replacing ERP vendor support, they immediately saved 50% on annual maintenance fees, accessed more responsive support, and have more flexibility over when, or if, they choose to upgrade. The e-book covers: Stories from Suburban Propane, Metropolitan Water Reclamation District of Greater Chicago (MWRD), BrandSafway, and an Australian mining company Benefits achieved by moving from vender ERP support to third-party support, beyond cost savings Ways that funds were reinvested, like advanced security with patching and monitoring, improved training across the company, and the implementation of cloud and mobile solutions Download the e-book to see how these energy and utilities organizations achieve operational efficiency and fund innovation.
Your current ERP system — the backbone of the organization — is running smoothly now. But what happens when it breaks? Do you have experienced staff to get it back up and running with minimal downtime? Or are you caught in a cycle of continually sourcing expensive, temporary talent to meet critical software support needs when your IT experts retire? If you’re looking for a better solution — including proactive problem-solving and preventative maintenance for the long term — consider adding Rimini Street enterprise application management services (AMS) to your ERP support. If you’re new to Rimini Street, contact us to explore how unified support services can reduce your annual software support fees, managed services costs, and reliance on staff augmentation. Download this infographic for success metrics from organizations that are running robust existing systems and closing the IT skills gap with Rimini Street unified support.
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