Thousands of organizations have successfully transitioned from vendor support to Rimini Street. The proven methodology is tailored to each client, helping ensure rightful access to software entitlements and setting up effective communications to maximize the value of their Rimini Street relationship.
Rimini Street comprehensive software support solutions replace vendor support and deliver a premium, tailored service experience to help drive business results. The Rimini Street mission to help clients extract the greatest value from their enterprise software has helped save nearly $5 billion to date.
Rimini Street support is vendor-agnostic, ideal for evolving and hybrid IT environments. Expert interoperability and security solutions help ensure that clients can keep existing software releases for at least 15 years and redirect scarce IT funds to critical strategic priorities.
Rimini Street engineers have the expertise, technical agility, and global resources to help solve the most complex enterprise software issues. Every client receives dedicated, responsive, high-touch service from root cause analysis through to issue resolution.
Clients of Rimini Street Support Services do not overspend on vendor support or squander precious IT time on unnecessary updates and upgrades. Instead, IT teams are free to work on more impactful growth initiatives that support a Business-Driven Roadmap, while newly available funds can be reallocated to digital transformation.
Video interview with T-Mobile IT leader Erik LaValle, who discusses the benefits of switching from SAP support to Rimini Street third-party software support.
Oracle E-Business Suite (EBS) licensees in Europe want to optimize the value of and lifespan for their current releases. However, Oracle seemingly has another strategy – that might include forced upgrades and self-serving roadmaps. To find out how European licensees are handling their Oracle strategy, planning for the future, and implementing alternate strategies, Rimini Street partnered with IDG to survey hundreds of EBS customers across the globe in diverse industries. Download the survey report for data and insights on managing Oracle EBS to guide your strategy-building activities. The report includes: Five key takeaways from the survey results Strategies used by licensees to maximize ROI for EBS The role of cloud migration, AMS, and third-party support in alleviating EBS burdens Recommendations for your Oracle EBS roadmap
Infographic: Oracle EBS licensees’ challenges, strategies, and future plans. Cost and support quality are the top concerns, say Rimini Street 2020 survey results.
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