Helping ensure client success drives Rimini Street to excel. Account Managers are key to the formula, delivering a world-class experience by maximizing client outcomes from Rimini Street services throughout the life of the relationship.
Account Managers have extensive experience and expertise in enterprise software and IT strategy. By understanding strategic goals through collaborative planning with client teams, Rimini Street Account Managers make recommendations to help clients achieve their business and technology objectives.
Highly personalized, consultative services are included with Rimini Street account management at no additional charge. Account Managers will:
As marketing, sales and product teams identify ways to achieve competitive differentiation, grow market share and increase customer loyalty, they often require new applications or services, which they expect to get from IT. Sadly, many IT organizations have committed the majority of their budgets to “keeping the lights on” expenditures, leaving them with little or no capacity to deliver on initiatives that could change the game for their organization. This is often because enterprises have ceded too much control to vendor-dictated technology roadmaps. Check out 12 real-world illustrations from IT teams who powered their Business-Driven Roadmap by moving to third-party software support from Rimini Street. This decision to get off the vendor-dictated model allowed them to redirect resources to innovative projects that dramatically changed business outcomes.
Many leaders in the IT space are ‘switching to the cloud’ for their ERP applications suite. As a result of this changing ecosystem, many professionals are trying to strategize their move to streamline the process. Pat Phelan, former Gartner analyst and now Vice President-Market Research at Rimini Street, will share lessons learned and insights gained from over 25 years of working with IT leaders on how to move ERP into the cloud era without breaking the bank or introducing unmanageable risk.
IT teams are feeling the pressure to move everything to the cloud. IDC predicts that by 2023, digital transformation spending will account for half of IT budgets. The majority of that spend will go to cloud technologies. Cloud promises flexibility, elasticity, and cost savings — but only if you’re doing it for the right reasons guided by a business-first, not a cloud-for-cloud’s-sake, mentality. Before making the leap, especially with business-critical ERP systems, companies need a solid strategy. Rimini Street offers this ebook to look at the multiple elements of building a business-first cloud strategy that delivers maximum value and optimal performance. Topics covered include: Developing a Business-Driven IT Roadmap Avoiding common pitfalls of ERP in cloud Surviving the secondary effects of cloud moves Fast-tracking — without sabotaging — your cloud strategy
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