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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
        • Rimini Agentic UX™
      • Rimini Smart Path™
        • Support
        • Optimize
        • Innovate
    • Support and services
      • Agentic AI ERP solutions
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Change management and release control
      • Global tax, legal and regulatory update services
      • License advisory services
      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    See all software we support
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
      • See all SAP
    • VMware
      • vSphere
      • vSAN
      • vCenter
      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
    • Microsoft
    • IBM
    • ServiceNow
    • Salesforce
    • Workday
    • Dayforce
    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
    • Financial services
    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Hospitality
    • Manufacturing
    • Media & entertainment
    • Nonprofit
    • Technology
    • Transportation & logistics
    • Wholesale & distribution
    • See all success stories
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
      • All content
      • By topic
        • Agentic AI ERP
        • Cost savings
        • Cloud transformation
        • IT modernization
        • ERP support
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      • By software supported
        • Oracle
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    • Webinars
    • Savings and cost calculators
      • Savings calculator
      • Oracle savings calculator
      • SAP ECC savings calculator
      • S/4HANA Savings Calculator
      • SAP savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
  • Company
    A global leader in enterprise software support and services for mission-critical systems
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Contact us

Personalized Support Account Management Services

Fully leverage your Rimini Street partnership with the trusted expertise and guidance of your dedicated account manager, part of our support account management services.

Learn what to expect from us Request a call
Personalized Support Account Management Services

Enhance your Rimini Street partnership

Rimini Street does more than support your mission-critical systems. Our personalized, consultative services are included with support account management at no additional charge, offering you direct access to technical and business experts who are here to help you get the most out of our software maintenance and support services.

From the beginning of your journey with Rimini Street, you'll have one of our passionate, highly experienced account managers right by your side — not just to get you onboarded but to understand your strategic goals and provide guidance in how to achieve them better, faster and more cost-effectively. We serve as a constant resource for your organization, with our bench of global experts accessible and available anytime.

Wherever you want to go is your business. Getting you there is ours.

Design your strategic roadmap

Design your strategic roadmap

With IT account management, you can turn your list of business needs into a focused, strategic roadmap, enabling progress and acceleration of initiatives such as AI, digital transformation and analytics.
Find out how
Maximize service value

Maximize service value

Derive full value from your engagement. The long list of services and solutions we provide — and are included in your account — help keep your systems secure, performative and aligned to business needs.
Learn more
Get expertise when needed

Get expertise when needed

Look forward to having an account manager as your direct line to a powerful network of technical experts, including solutions architects, engineers, regional CTOs and more — ready when you need them.
Meet our experts

Third-party support provider checklist

Having the right third-party support partner can make all the difference — in support experience, system performance, cost savings and faster business outcomes. Start your assessment with this guide.   

View the list

The Rimini Street team’s breadth of experience, their accountability — it’s like having a security blanket.

Patrick Haley, Sr. Director of Sales Operations, NTT Global Data Centers Americas
Read story

Additional resources

IT Experts in Action:  Inside Oracle Support with the Experts Who’ve Lived It
Blog
IT Experts in Action: Inside Oracle Support with the Experts Who’ve Lived It
Santhosh Gandhari
Santhosh Gandhari
Regional Manager, Oracle Applications Delivery, North America
6 min read

Over the course of my career, I’ve spent more than 30 years working with Oracle ERP systems, including Oracle E-Business Suite, Oracle Database and related technologies. And half of those years have been right here at Rimini Street, helping clients maintain and optimize their Oracle EBS environments. Before I joined the company in 2011, I […]

Read blog
Rimini Support™ for IBM TRIRIGA
Datasheet
Rimini Support™ for IBM TRIRIGA
Read Datasheet
Rimini Support™ for IBM Maximo
Datasheet
Rimini Support™ for IBM Maximo
Read Datasheet
5 Smart Ways IT Leaders Are Planning for VMware vSphere 8 End of Support in 2027
Blog
5 Smart Ways IT Leaders Are Planning for VMware vSphere 8 End of Support in 2027
Dee-Dee Atta
Dee-Dee Atta
Director - VMware Product Marketing
4 min read

IT leaders are navigating increasing complexity as multiple vendor-driven shifts converge at once. Broadcom is ending general support for VMware vSphere 8 perpetual licenses on October 11th, 2027, pushing users to move to VMware Cloud Foundation (VCF) bundles. At the same time, Oracle and SAP are urging customers to migrate to their proprietary cloud environments, […]

Read blog
Maximizing the Value of VMware vSphere 7 and 8 Perpetual Licenses
Webinar
Maximizing the Value of VMware vSphere 7 and 8 Perpetual Licenses
Watch Webinar
Rimini Support™ for Amdocs Kenan
Datasheet
Rimini Support™ for Amdocs Kenan
Read Datasheet
Rimini Support™ for Infor Lawson S3 ERP
Datasheet
Rimini Support™ for Infor Lawson S3 ERP
Read Datasheet
Rimini Support™ for Infor M3 ERP
Datasheet
Rimini Support™ for Infor M3 ERP
Read Datasheet
One NZ Future-Proofs Its Oracle Estate and Accelerates AI Innovation with Rimini Street
Press Release
One NZ Future-Proofs Its Oracle Estate and Accelerates AI Innovation with Rimini Street

New Zealand’s leading digital services and connectivity provider partners with Rimini Street to stabilize mission-critical Oracle systems, solve complex interoperability challenges and fund AI transformation LAS VEGAS – June 18, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware […]

Read press release

Get maximum benefits from your Rimini Street partnership

Reach out today to learn how Rimini Street’s support account management goes to work for you.

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