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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    See what we do
    • We help you…
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
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Contact us

Rimini ONE™

Unify support, managed, and professional services into ONE end-to-end program.

Rimini ONE: IT Management Services

Unified IT support and services from ONE trusted partner

Rimini ONE is a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software.

This exclusive program helps to streamline operations and further maximize the value of your existing software with no vendor required upgrades and migrations, so you can shift your limited IT budget, resources, and time to focus on strategic projects.

 

Packed with exclusive benefits and preferred services

As a member of the Rimini ONE program, you have access to a vast portfolio of IT services and benefits you can take advantage of right away.

Extended support commitment

Additional 15 years of support services availability for your current software releases without any required vendor upgrades or migrations

Strategy and roadmapping assistance

Annual session to assess your current technology landscape and develop a customized, strategic plan for the future

Cloud strategy and planning

Migration and optimization advisory assistance for transition to Google Cloud, Amazon Web Services, Microsoft Azure, and other major cloud providers

ERP transition services

Move services to your next-generation ERP solution when the time is right 

Special pricing

Rimini ONE participants receive special pricing on additional services

Packed with exclusive benefits and preferred services
Packed with exclusive benefits and preferred services
Packed with exclusive benefits and preferred services
Packed with exclusive benefits and preferred services
Packed with exclusive benefits and preferred services

Preferred services

Unify support and services with ONE turnkey end-to-end solution.

Rimini Support™

Mission-critical support delivered 24/7/365 with 10-minute guaranteed SLA
Learn more

Rimini Manage™

Managed services with unlimited ticketing and industry-leading SLAs
Learn more

Rimini Consult™

Professional services for your integration, migration, and other projects
Learn more



Rimini Connect™

Managed interoperability solutions for OS, browsers, and email
Learn more



Rimini Watch™

Proactive performance monitoring and health checks
Learn more

Top 3 reasons to join Rimini ONE today

We developed Rimini ONE in response to requests from clients who wanted a fully outsourced solution for their enterprise software with proven, industry-leading SLAs, global reach, and deep expertise. With Rimini ONE, you can access this comprehensive, unified “turnkey” service solution – all at a competitive, predictable, fixed and optimized cost.

Simple

Simple

Easy-to-adopt program reallocates operational and support tasks away from staff and multiple vendors to ONE trusted partner.
Guaranteed

Guaranteed

No-worry service availability for up to 15 additional years from contracting, with 100s of expert engineers, industry leading SLAs, and 24/7/365 service.
Strategic

Strategic

Road mapping and strategy assistance to help you free up IT resources to accelerate innovation and business value.

How it works

Gartner© and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

What Rimini Street clients say

View All Clients
What Rimini Street clients say
What Rimini Street clients say
“

One of our goals was to become more flexible in our PeopleSoft applications upgrade strategy to be able to decide when and how we upgrade these tools. By archiving the PeopleSoft updates we were already entitled to, we were able to complete an upgrade while on independent support — and do it on our own timeline. If we want to upgrade in the future, that’s a choice we can make without outside pressure.”

– Steve Jacobs, IT Director
Learn more
What Rimini Street clients say
What Rimini Street clients say
“

We don’t have to be bound by lagging server processes anymore. I give Rimini Street an A+”

– Colleen Pacocha, Analyst
Learn more
What Rimini Street clients say
What Rimini Street clients say
“

The central applications run as expected, which provides peace of mind and allows the IT organization to focus on higher-value strategic objectives.”

– Walter Eckardt, Head of IT
Learn more
What Rimini Street clients say
What Rimini Street clients say
“

If you are spending your resources on day-to-day operations, you aren’t spending it on transformation for competitive advantage and growth.”

– Alain Habel, Manager, Corporate Application Management Services
Learn more
What Rimini Street clients say
What Rimini Street clients say
“

Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”

– Erik Looi, CIO
Learn more
Guest Services
City of Peoria, AZ
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Additional resources

Facing VMware vSphere 7 End of Support? Here’s What It Means — and How Rimini Street Can Help
Blog
Facing VMware vSphere 7 End of Support? Here’s What It Means — and How Rimini Street Can Help
Matt Barton
Sr. Solution Engineer
3 min read

Broadcom has confirmed that support for VMware vSphere 7.x and vSAN 7.x will officially end on October 2, 2025. After this date, customers still running vSphere 7.x or vSAN 7.x will lose access to critical updates, security patches, and official Broadcom support – but they still have a choice when it comes to supporting and […]

Read Blog
Regain and Retain Control of Your SAP Roadmap
Webinar
Regain and Retain Control of Your SAP Roadmap
Watch Webinar
SAP – Innovating Without Migrating
Webinar
SAP – Innovating Without Migrating
Watch Webinar

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