Search Icon
No results found. Reset Filters
The Hidden Tax that Comes with Traditional Application Management Services (AMS)
AMS, ERP 6 min read
The Hidden Tax that Comes with Traditional Application Management Services (AMS)

The model for traditional application management services (AMS) is broken. It’s dated and complex with a time and materials contract structure and a “man-hours” billing system. While the model was originally provisioned for issue resolution, the reality may lead to a continuous, almost unwitting client accommodation of large and growing numbers of billable hours for […]

New Application Management Service (AMS) Models are Emerging to Address the IT Talent Shortage
AMS, ERP 5 min read
New Application Management Service (AMS) Models are Emerging to Address the IT Talent Shortage

This article originally appeared on Diginomica.com; it has been modified for this space. The pool of IT experts is shrinking and the talent that remains is being spread thinner as new technologies create demand for expertise.  According to Gartner’s “Survey Data: Gartner Talent Management for Tech CEOs Survey, 2020“1 report: “Tech CEOs rank attracting and […]

Overpaying for Application Management Services? It’s Not About Man-Hours Anymore
AMS, ERP, Maximize ROI 4 min read
Overpaying for Application Management Services? It’s Not About Man-Hours Anymore

Why is outsourcing Application Management Services (AMS) so complicated, and why doesn’t it work like it’s supposed to? The AMS concept is simple: offload incidents, service requests, routine tasks, and IT backlogs so that internal teams are free to focus on game-changing initiatives. But the reality? Too many man-hours, yet nothing seems to get done; […]

AMS, Cloud, Dreamforce 4 min read
Seeking The Next Salesforce Services Revolution at Dreamforce 2018

When I attended my first Dreamforce in 2005, I already knew I wanted to build a systems integration business around Salesforce. Once everyone saw the potential, I was sure Salesforce implementations would skyrocket and companies would be looking for help with progressively more ambitious plans for the cloud software. When I return this year on […]

This website has been built using modern web standards not fully supported by your browser. Please consider updating your browser.

Upgrade Today