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Independent, third-party software support saves 50% to 90% annually and frees up the IT team. Read this guide to see if third-party support is right for you.
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For Rimini Street clients, the 50% they can save on annual IT support goes right to their bottom line.
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Thriving in a digital world means technology support providers and in-house IT teams need a collaborative service approach that integrates both technology and the human factor. “Shifting Left” addresses those needs by using software delivery practices to move knowledge closer to customers. Implementing this transformational approach will become critical as organizations turn to technology as a main conduit for meeting customer expectations…without losing the personal touch.
But how do you make the shift? Helping you find balance between high-tech and high-touch, Rimini Street invites you to download this comprehensive guide to better understand the Shift Left method and lay the foundation for your transformation. In this ebook, you’ll learn:
Three approaches to a Shift Left strategy
What’s driving the Shift Left trend
The benefits of shifting left and why it makes you more competitive
How to embrace and implement your Shift Left strategy
More information about Rimini Street and its people
Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini Street, industry research firm Valoir analyzed the growing acceptance of third-party support, finding that demand is widespread — from cost-cutters to innovators to a variety of companies in-between. Valoir found that in some instances, even ERP vendors reluctantly acknowledge the utility of third-party support as they focus efforts on the cloud.
Third-party support has evolved into a strategic portfolio management tool for enterprise applications, gaining broader strategic acceptance from its origins as a cost containment tactic. Valoir found that its versatility facilitates:
Innovation around the edges of a mature, highly functional ERP system
Maximizing value from existing investments
Taking a measured approach to cloud evolution
Tactically, independent, third-party software support helps CIOs save resources and keep IT teams engaged with new initiatives rather than routine support. Strategically, it helps CIOs meet business objectives, demonstrate value, and move to a Business-Driven Roadmap from one dictated by an ERP vendor.
In its report, Valoir specifically recognized Rimini Street for its:
Breadth of knowledge and depth of support, featuring a dedicated engineer model
Pure focus on independent, third-party support versus other IT or consulting services
Track record of strong client relationships
Value, service, price
Learn why companies choose Rimini Street support services
Rimini Street, Inc. (RMNI) is the leader in third-party enterprise software support and strategic services to organizations around the world.
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