Gartner Seeing Steady Increase in Inquiries about Cancelling Maintenance Agreements with ERP Vendors

New Gartner report details the increasing maintenance cancelation inquiries and the alternative support options being explored

LAS VEGAS, August 5, 2015 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion and Oracle Retail, today announced that Gartner recently released a new report titled, “What to Consider Before Cancelling Your ERP Vendor’s Maintenance Agreement and Switching to Third-Party Support.” In this report, Gartner presents the Key Challenges and Recommendations for ERP leaders evaluating ERP maintenance and support options.

Complimentary Report Access

Rimini Street is providing complimentary access to this new Gartner report at the following link: http://info.riministreet.com/Gartner-What-to-Consider.html?src=pr&src_dt=rsi.

Guidance for Assessing All Your Support Options

A growing number of enterprise software licensees are considering alternatives to annual maintenance from the enterprise software vendor. IT organizations are increasingly being asked to shift spending away from maintaining the status quo to supporting core business growth objectives. While the market for independent support options has matured, there are still many questions and misperceptions regarding the cancelling of vendor maintenance agreements which are addressed in this new Gartner report.

“Enterprise software licensees are struggling with the low value and poor service received from increasingly expensive vendor annual maintenance fees and this report verifies that many licensees are actively considering independent support options,” said Seth Ravin, CEO, Rimini Street. “Rimini Street offers Oracle and SAP licensees a more robust service offering, a more responsive service model, exceptional client value and the ability to free up funds to drive innovations the business needs today. We are proud to have already helped nearly 1,100 clients, including more than 100 Fortune 500 and Fortune Global 100 organizations, achieve maximum value from their IT investments.”

O novo relatório da Gartner detalha o crescimento nas consultas sobre cancelamento de manutenção e as opções alternativas de suporte que estão sendo exploradas

LAS VEGAS–(BUSINESS WIRE)– Rimini Street, Inc., líder independente no fornecimento de suporte a software empresarial para os softwares Business Suite e BusinessObjects da SAP AG (NYSE:SAP) e os softwares Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Hyperion e Oracle Retail da Oracle Corporation (NYSE:ORCL), anunciou que a Gartner lançou recentemente um novo relatório intitulado “O que considerar antes de cancelar o contrato de manutenção com seu fornecedor ERP e substitui-lo por suporte terceirizado”. Nesse documento, a Gartner apresenta os principais desafios e recomendações para líderes em ERP avaliarem as alternativas de manutenção e suporte.

Acesso gratuito ao relatório

A Rimini Street está fornecendo acesso gratuito a esse novo relatório da Gartner por meio do seguinte link.

Orientações para avaliar todas as suas opções de suporte

Um número cada vez maior de licenciados de software empresarial está considerando alternativas para a manutenção anual proveniente do fornecedor desse mesmo tipo de software. As organizações de TI estão recebendo cada vez mais solicitações para abandonar os custos inerentes à manutenção do status quo para que possam apoiar objetivos de crescimento do negócio principal. Embora o mercado de alternativas independentes de suporte tenha amadurecido, ainda há muitas dúvidas e percepções equivocadas quanto ao cancelamento de contratos de manutenção de fornecedor, que foram abordadas nesse novo relatório da Gartner.

“Os licenciados de software empresarial estão tendo dificuldades com o baixo valor e atendimento deficiente recebidos em troca de tarifas cada vez mais caras de manutenção anual de seus fornecedores, e este relatório verifica que muitos licenciados estão considerando seriamente opções de suporte independente”, afirmou Seth Ravin, diretor executivo da Rimini Street. “A Rimini Street oferece aos licenciados Oracle e SAP uma oferta de serviço mais robusta, um modelo de serviço com mais capacidade de resposta, valor excepcional ao cliente e a capacidade de liberar recursos financeiros para serem investidos em inovações, tão necessárias às empresas atualmente. Temos um grande orgulho de já ter ajudado cerca de 1.100 clientes, incluindo mais de 100 organizações da lista Fortuna 500 e Fortune 100, a obterem o máximo retorno com seus investimentos em TI.”

New Gartner report details the increasing maintenance cancelation inquiries and the alternative support options being explored

LAS VEGAS, August 5, 2015 – Rimini Street, Inc., the leading independent provider of enterprise software support for SAP AG’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Hyperion and Oracle Retail software, today announced that Gartner recently released a new report titled, “What to Consider Before Cancelling Your ERP Vendor’s Maintenance Agreement and Switching to Third-Party Support.” In this report, Gartner presents the Key Challenges and Recommendations for ERP leaders evaluating ERP maintenance and support options.

Complimentary Report Access

Rimini Street is providing complimentary access to this new Gartner report at the following link: http://info.riministreet.com/Gartner-What-to-Consider.html?src=pr&src_dt=rsi.

Guidance for Assessing All Your Support Options

A growing number of enterprise software licensees are considering alternatives to annual maintenance from the enterprise software vendor. IT organizations are increasingly being asked to shift spending away from maintaining the status quo to supporting core business growth objectives. While the market for independent support options has matured, there are still many questions and misperceptions regarding the cancelling of vendor maintenance agreements which are addressed in this new Gartner report.

“Enterprise software licensees are struggling with the low value and poor service received from increasingly expensive vendor annual maintenance fees and this report verifies that many licensees are actively considering independent support options,” said Seth Ravin, CEO, Rimini Street. “Rimini Street offers Oracle and SAP licensees a more robust service offering, a more responsive service model, exceptional client value and the ability to free up funds to drive innovations the business needs today. We are proud to have already helped nearly 1,100 clients, including more than 100 Fortune 500 and Fortune Global 100 organizations, achieve maximum value from their IT investments.”

 

Un nouveau rapport Gartner détaille les demandes de renseignements croissantes sur l’annulation de la maintenance et sur les autres options de soutien qui sont envisagées

LAS VEGAS–(BUSINESS WIRE)– Rimini Street, Inc., principal fournisseur indépendant de soutien logiciel d’entreprise pour les logiciels Business Suite et BusinessObjects de SAP AG (NYSE : SAP) et pour les logiciels Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion et Oracle Retail d’Oracle Corporation (NYSE:ORCL), a annoncé aujourd’hui la récente publication par Gartner d’un nouveau rapport intitulé « Ce qu’il faut prendre en compte avant d’annuler votre contrat de maintenance avec votre fournisseur ERP et de passer à un soutien tiers. » Dans ce rapport, Gartner présente les principaux défis et les principales recommandations à l’attention des leaders ERP qui évaluent les options de maintenance et de soutien ERP.

Accès gratuit au rapport

Rimini Street fournit un accès gratuit à ce nouveau rapport Gartner sur le lien suivant.

Directives pour évaluer toutes vos options de soutien

Un nombre croissant de titulaires de licences de logiciels d’entreprise envisagent des alternatives à la maintenance annuelle réalisée par le fournisseur de logiciels d’entreprise. Les organisations TI sont de plus en plus sollicitées pour réorienter les dépenses effectuées afin de maintenir le statu quo vers un soutien des objectifs majeurs de croissance commerciale. Tandis que le marché des options de soutien indépendantes est arrivé à maturité, de nombreuses questions et erreurs d’interprétation demeurent quant à l’annulation des contrats de maintenance des fournisseurs, lesquelles sont abordées dans ce nouveau rapport Gartner.

« Les titulaires de licences de logiciels d’entreprise sont confrontés à la faible valeur et au service médiocre reçus en contrepartie de frais de maintenance annuels en constante augmentation de la part des fournisseurs ; ce rapport vient confirmer que de nombreux titulaires de licences envisagent sérieusement des options de soutien indépendantes », a déclaré Seth Ravin, PDG, Rimini Street. « Rimini Street offre aux titulaires de licences Oracle et SAP une gamme de services plus robuste, un modèle de service plus réactif, une valeur client exceptionnelle et la possibilité de libérer des fonds pour promouvoir les innovations dont l’entreprise a besoin aujourd’hui. Nous sommes fiers d’avoir déjà aidé près de 1 100 clients, notamment plus de 100 organisations figurant sur les listes Fortune 500 et Fortune Global 100, à tirer le maximum de profit de leurs investissements dans les technologies de l’information. »

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 3,500 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit https://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on Rimini Street’s business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt Rimini Street’s business or that of its current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; Rimini Street’s need and ability to raise additional equity or debt financing on favorable terms and Rimini Street’s ability to generate cash flows from operations to help fund increased investment in Rimini Street’s growth initiatives; the sufficiency of Rimini Street’s cash and cash equivalents to meet its liquidity requirements; the terms and impact of Rimini Street’s outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of Rimini Street’s recently introduced products and services, including its Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services Rimini Street expects to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those risks discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 5, 2020 and as updated from time to time by other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Investor relations contact:

Dean Pohl

Rimini Street, Inc.

+1 925-523-7636 dpohl@riministreet.com
Media relations contact:

Janet Ravin

Rimini Street, Inc.

+1 702-285-3532 pr@riministreet.com

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