You run your financials, sales, production, human resources and more on your enterprise software. In some cases having your system down can bring your company to its knees and cost millions of dollars per hour. So quality, professional support is vital. Traditionally major enterprise software vendors, have simply tacked on support and maintenance as a percentage of your license costs. With these fees, the vendor has promised to deliver fixes, patches, certifications and upgrades. But is it delivering on that promise? Increasingly, companies are examining this enterprise software support model more closely. This eBook looks at some of the myths and pitfalls that may have dissuaded companies from actually making the move away from their original vendor, sacrificing significant savings and innovation opportunities in the process. We contrast these lingering doubts with the facts and realities, along with some practical guidance about the choices available to you.
The advent of databases in the 1980s represented a phenomenal breakthrough for business. Companies around the world capitalized on relational databases to run smarter, faster and more profitably. Today, Oracle, IBM, Microsoft and SAP are at the heart of almost every Fortune 500 and Global 2000 company, including yours. Instead of continuing to make massive investments in a database that already works, maybe it’s time to rethink your strategy.
A Global Survey of IT and Finance Decision Makers Vanson Bourne, an independent research firm in the U.K. collected global survey responses from 900 technology and finance decision makers between January and March 2018. Survey findings indicate that the tremendous potential of digital business is top of mind for these leaders, yet many are dissatisfied with the speed of innovation happening in their firms. In this report you will: Learn the biggest obstacles many face as a barrier to IT innovation Find out where digital transformation falls as a driver for future IT investment Learn how to unlock funds spent on “keeping the lights on” Download our complimentary eBook today.
The rise in popularity of the software-as-a-service (SaaS) delivery model has resulted in numerous assumptions about this delivery platform. However, it has been difficult for many companies to separate fact from fiction. As a result, there’s legitimate concern that some companies are deploying SaaS solutions based on false assumptions. This eBook serves a primer for corporate IT buyers. It can be used to make sense of the SaaS messaging communicated by software vendors in general and SAP in particular. The eBook provides insight into true SaaS, thus enabling buyers to examine whether SaaS will truly be associated with lower total cost of ownership for an application. Generally, it can be said that there is significant confusion around SaaS, especially in relation to pricing and contract terms
IT organizations are under pressure to begin a costly “rip-and-replace” implementation of S/4HANA. Many SAP customers may defer making an S/4HANA decision after evaluating its early maturity, cost and limited ROI, while others may say “no” to S/4HANA to evaluate other modern cloud applications. Others will place their bets and start the journey of implementing S/4HANA now. Regardless of the path they are considering, Rimini Street helps clients define their SAP strategy before, during and after the potential implementation of S/4HANA. This eBook highlights a few examples of how organizations like yours are optimizing their current and future ERP roadmaps with Rimini Street.
Whether you plan to run your current ERP software for years to come, or have already started looking at cloud options, it’s important to have a support provider who provides capacity and flexibility you need to deliver on strategic IT initiatives. Regardless of who your vendor currently is, this Enterprise Software Support Buyer’s Guide is designed to help you ask the right questions to evaluate these and other factors: Support delivery model Support program features Cost model and other capacity considerations Total value of the partnership
As marketing, sales and product teams identify ways to achieve competitive differentiation, grow market share and increase customer loyalty, they often require new applications or services, which they expect to get from IT. Sadly, many IT organizations have committed the majority of their budgets to “keeping the lights on” expenditures, leaving them with little or no capacity to deliver on initiatives that could change the game for their organization. This is often because enterprises have ceded too much control to vendor-dictated technology roadmaps. Check out 12 real-world illustrations from IT teams who powered their Business-Driven Roadmap by moving to third-party software support from Rimini Street. This decision to get off the vendor-dictated model allowed them to redirect resources to innovative projects that dramatically changed business outcomes.
Oracle customers are faced with tough decisions on how to spend their time and resources. Views on what path to take often depend on roles within the company. Executives want to focus on driving the innovation that will help their companies grow and compete, but IT teams find themselves unable to take that route, as they are mired in maintenance and support issues. This executive summary, derived from the 2019 Oracle Applications Survey examines Oracle customer plans for their current ERP systems and looks at other issues that are top of mind for them.
SAP customers are being forced to make difficult SAP application strategy decisions. SAP customers are feeling the pressure to adopt, or at least license S/4HANA now due to the planned end-of-support date for ECC 6* and potential license audit threats. But many SAP customers plan to run their stable and proven SAP ERP releases until S/4HANA matures and the ROI emerges. Based on your roadmap, you can run your current SAP ECC release for a minimum of 15+ years, while you direct funds towards other strategic initiatives, including the eventual re-implementation onto S/4HANA in the future. You could also move to alternate SaaS solutions. This eBook provides four critical factors to help decide what makes most sense for your organization. *On February 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.
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