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LAS VEGAS, August 15, 2014 - Rimini Street, Inc., the leading independent provider of enterprise software support for SAP AG's (NYSE: SAP) Business Suite and BusinessObjects software and Oracle Corporation's (NYSE: ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion and Oracle Retail software, today announced that it has been named “IT Vendor of the Year” by long-standing client Hastings Entertainment, Inc. (NASDAQ: HAST) for a second time. The award recognizes Rimini Street’s outstanding support of Hasting Entertainment’s PeopleSoft applications, including premium-level service, ultra-responsive resolution of support issues, support for customizations and timely and accurate delivery of high-quality tax and regulatory updates.
Founded in 1968, Hastings Entertainment is a leading multimedia entertainment superstore retailer currently operating more than 120 superstores throughout the U.S. The company switched to Rimini Street for support of their PeopleSoft applications in 2007 and realized many added benefits beyond the annual maintenance cost savings. These include an assigned Primary Support Engineer (PSE) available 24x7x365, support for customizations at no additional cost, avoiding costly and unnecessary forced upgrades for the sake of staying supported and guaranteed support for a minimum of 15 years for existing releases without required upgrades.
Part of Hastings Entertainment’s standard support program with Rimini Street includes support for U.S. payroll through Rimini Street’s ISO 9001:2008-certified tax, legal and regulatory service that keeps organizations in legal and financial compliance.
"Since switching to Rimini Street support several years ago, we have enjoyed a much higher level of support and responsiveness for our PeopleSoft applications compared to the vendor,” said Bryan Lee, Hastings Entertainment Senior Director of IT Applications. “We recognize the important role Rimini Street has played in supporting our IT needs over the years and we are pleased to be able to present them with this award.”
“Rimini Street is honored and grateful once again to be recognized by Hastings Entertainment for providing outstanding software support,” said Seth Ravin, Rimini Street CEO. “This award is a reflection of the great partnership we have formed with our friends at Hastings Entertainment and our mutual dedication and focus to achieving their IT service objectives and financial goals. With more than 850 signed clients to date, including 91 of the Fortune 500 and 16 of the Fortune Global 100, Rimini Street is committed to delivering innovative support services and exceptional value to help our clients succeed.”
Founded in 1968, Hastings' is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. We currently operate 126 superstores, averaging approximately 24,000 square feet, primarily in medium-sized markets throughout the United States. We also operate three concept stores, Sun Adventure Sports, located in Amarillo, Texas and Lubbock, Texas, and TRADESMART, located in Littleton, Colorado.
Hastings also operates www.goHastings.com, an e-commerce Internet web site that makes available to its customers new and used entertainment products and unique, contemporary gifts and toys. The site features exceptional product and pricing offers. The Investor Relations section of the web site contains press releases, a link to request financial and other literature and access to filings with the Securities and Exchange Commission.
Rimini Street is the leading independent provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on their annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 15 years after switching to Rimini Street. Hundreds of clients, including global, Fortune 500, midmarket, and public sector organizations from across a broad range of industries have selected Rimini Street as their trusted, independent support provider. To learn more, please visit www.riministreet.com or call within the USA 888-870-9692 or internationally +1 702-839-9671.
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