Most ERP licensees like their products but are frustrated with the high costs and low value of vendor support. Procurement teams can help. Procurement professionals are in a unique position to help their IT organizations by championing independent, third-party ERP support. Third-party support delivers fast, comprehensive, high-touch services. Support for customizations, cloud advisory services, and global tax, legal, and regulatory updates are all included at no extra charge. Replacing vendor support with an experienced third-party support provider could save IT organizations up to 90% on total ERP support and maintenance costs. Organizations can reallocate the saved budget and resources to strategic innovation projects or to meet short-term budget pressure. To learn more about how procurement professionals can lead the way to lower costs and improved support quality, download this white paper. The white paper covers the following topics: ERP maintenance value gaps and how to get more value for your support spend the role of third-party support for ERP in managing costs and support quality a formula for calculating your estimated third-party support savings ways to start building the business case for third-party support within your organization
Today’s PeopleSoft releases can run your business operations for the next decade and beyond. But many PeopleSoft customers struggle with the high cost of maintenance and upgrades that return limited value. This white paper surveys the state of PeopleSoft applications today, analyzes the strategic roadmap ahead and support options, and provides actionable recommendations for PeopleSoft customers.
Today’s JD Edwards releases can run your business operations for the next decade and beyond. But many JD Edwards customers struggle with the high cost of maintenance and upgrades that return limited value. This white paper surveys the state of JD Edwards applications today, analyzes the strategic roadmap ahead and support options, and provides actionable recommendations for JD Edwards customers.
The S/4HANA Enterprise Management suite may, over the next decade, eventually become a robust ERP solution and a viable upgrade option for existing SAP® ERP and Business Suite customers. However, at its current stage of development, the downside risks in terms of missing functionality and the costs and hazards of re-implementation appear high. This white paper is designed to help SAP customers evaluate a move to S/4HANA. Topics include: Where is the business case for migration? S/4HANA migration: risky, complicated and expensive SAP customer options for reducing upgrade risk and cutting support and maintenance costs
The market for ERP and enterprise applications in general is undergoing seismic shifts, thanks to the cloud. That leaves IT leaders scrambling to update their technology roadmaps – and avoid detouring down dark alleys. SAP has published a great deal of information about the cloud and how it relates to S/4HANA, but there are still gaps between the vision and what SAP has delivered so far. In this paper, we examine SAP’s cloud strategy versus SAP’s cloud reality.
Times have changed for security, and it’s important to ensure you apply the correct controls to enterprise systems. Security breaches involving highly visible companies such as Equifax and JPMorgan Chase are in the news constantly, but each day many lesser-known organizations struggle to remediate security risks and deal with attacks. Fortunately, there are low hanging fruit which will improve your security program and address the highest priorities. Securing enterprise applications and databases need not be overly complicated, but it does take planning. Modern security solutions provide the fast, comprehensive and easy-to-deploy vulnerability protection needed in today’s complex, multi-vendor technology landscape. The good news is you can take advantage of modern and proven solutions, knowledge and best practices to reduce risk for your applications and databases. This paper examines how you can improve your security program to address the highest priorities – providing insight into the five essential areas that demand your attention. You can employ them to improve your security posture as part of a holistic approach.
The Functional Support Services (FSS) organization within Rimini Street analyzed all of the updates Oracle Corporation incorporated into the PeopleSoft 9.2 HCM images 1 -27 and FSCM images 1 -28, which is included in this technical white paper. We undertook this analysis to provide our clients more clarity and transparency as to the true value and benefits they can expect in their functionality upgrade roadmap.
Some ERP customers who are considering a move to Rimini Street for third-party support voice a concern that their ERP solution will be frozen. Yet, change is inevitable. Areas that we see ERP customers continue to change include updates to the core ERP solution (aka upgrades), extensions, modernization and innovation (often including cloud initiatives). Rimini Street is an enabler of change and helps enterprises grow and gain competitive advantage. Rimini Street clients continue to grow and evolve their ERP portfolios, including modernization of their technology stacks and investment in innovations such as cloud-based applications and tools. We can help make similar evolutionary steps possible in your enterprise.
Believe it or not, there are four distinct personality “types” of successful CIOs. Each may tackle IT transformation in a different way, but they all have one thing in common: they’ve learned to speak the language of the CFO. In many cases, this evolves through a formal reporting structure. But more and more, CIOs recognize that a healthy, transparent relationship with Finance can fuel IT innovation. In this quick read, you’ll get a glimpse of the CIO personalities, learn why CFOs should help CIOs shift the IT narrative, and how this partnership ultimately benefits the entire organization.
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