
The enterprise software landscape witnessed a seismic shift with our announcement of the partnership with ServiceNow, made public during their Q3 2024 financial results.
Rimini Street and ServiceNow’s collaboration introduced a groundbreaking approach for organizations running on-premises ERP systems to access cutting-edge automation, visibility and AI capabilities without the traditional requirement of a complete migration or re-platforming. It’s a watershed moment that challenges the conventional wisdom that innovation necessitates wholesale system replacement.
Don’t just take our word for it, a recent blog from Forrester affirms the deep value and what it means to clients;
“This is welcome news to many on-premises ERP and other large enterprise application customers worldwide who have stalled their move to SaaS or vendor-hosted cloud offerings for ERP, SCM, HCM, CRM, and more, as they tend to be multiyear, multimillion-dollar upgrades or transformation programs.
SAP S/4HANA on-premises and ECC on-premises customers will rejoice knowing that they don’t have to wait to complete (or even start, for that matter) their RISE with SAP S/4HANA cloud programs (often considered very expensive in the industry) to leverage Business AI innovations from SAP.” – Akshara Naik Lopez, Senior Analyst
This analysis highlights that a cloud-first ERP agenda is not the only option, aligning with what we’ve observed in the market. While cloud transformation promises significant benefits, the reality of these large-scale migrations often involves substantial risks, extended timelines, and significant resource investments.
Enterprises have invested millions in customizing their current ERP systems to match their unique business processes. These aren’t just technical investments; they represent years of refined business logic and operational excellence. The notion that these investments must be abandoned to access modern capabilities is being rightfully challenged. We have been discussing and advising that there is a viable option that resonates with organizations seeking to balance innovation with operational stability. The market dynamics are clear: organizations are looking for options and alternatives to the one-size-fits-all approach to digital transformation.
The Value of the Rimini Street and ServiceNow Partnership
The Rimini Street and ServiceNow partnership creates a compelling value proposition where organizations can maintain their stable, well-understood on-premises system, while layering on modern AI capabilities through the features of the ServiceNow’s platform.
It’s an approach that combines the best of both worlds – the reliability of existing systems with the innovation potential of modern AI and automation tools. This hybrid model allows organizations to evolve at their own pace, focusing on areas where innovation delivers the most immediate value.
What makes this particularly significant is the growing recognition that digital transformation isn’t a destination but a continuous journey.
Choosing the Right Partner to Expertly “Get You There.”
Today’s business leaders are increasingly sophisticated in their technology decisions. They seek partners who can deliver significant cost savings while ensuring business continuity. Most importantly, they need advisors who can provide unbiased, experience-based guidance on how to navigate the complex landscape of enterprise technology.
The key to success in this new paradigm lies in finding partners who understand both the technical and business dimensions of innovation. This is where the value of independent support providers becomes evident. Our ability to maintain existing systems while facilitating access to new capabilities creates a bridge between stability and innovation.
It’s an approach that recognizes that serving customers and suppliers effectively doesn’t always require platform replacement – sometimes, it requires utilization of existing investments combined with strategic adoption of new capabilities.
As we move forward, the focus is on delivering practical solutions that solve current challenges while building a foundation for future innovation – all without the disruption and risk of complete platform replacement.
The ServiceNow-Rimini Street partnership represents more than just a new offering. It’s a reminder that in technology, as in business, the best solutions are often those that respect both the need for progress and the value of stability.