Answer 10 Tough Questions to Justify IT Modernization
IT system modernization can be achieved in different ways. Operational excellence in core and operational IT systems is a key part of most system modernization efforts. It contributes to profitability and makes the systems better able to accommodate change. Many currently deployed enterprise-level IT systems provide a strong foundation for change. For these systems, modernization […]
IDC Spotlight: Create differentiation using AI with ERP
Operational Excellence through System Modernisation
How to Evolve IT Systems into Innovation Engines
When vendor-driven and customer-driven technology roadmaps are in close alignment, the results can be almost magical. Unfortunately, for most organizations that’s rarely the reality as they’re often left struggling to achieve innovation that their vendors are supposed to enable. IT leaders are all too familiar with this cycle: Up-and-coming vendors mature or get acquired and […]
New Survey: Why CIOs and CTOs Want a New Model for IT Support and Services
In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. That study focused on CIO and CTO satisfaction with their existing IT support and services models for enterprise software. The results spoke for themselves. Respondents voiced broad dissatisfaction with their support services and models, including issues with support […]
Top 10 Global IT Insights, Strategies, and Trends
IT Leaders Considering a New Support and Services Model
How IT Can Sustain Business Growth and Profitability Amid Economic Uncertainty
During most of 2023, business outlook has seemingly ping-ponged between fears of an economic recession and hopes that an almost mythical soft landing—a term some economists use to describe a mild recession with a slight increase in the unemployment rate—will tame inflation without causing negative growth that generally results in high rates of layoffs and […]
