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How Salesforce Data Harmonization and AI Impact Your Enterprise
Blog
How Salesforce Data Harmonization and AI Impact Your Enterprise
Jack Wagnon
Jack Wagnon
Director, Product Management
3 min read

November 2022 may ultimately be bookmarked as the beginning of the next era of IT. That is when OpenAI announced open access to its ChatGPT, a natural language model that promises to revolutionize customer relationship management (CRM), software coding, and productivity across many industries. “We’ve trained a model called ChatGPT which interacts in a conversational […]

Pacific Textiles Experiences Better, Faster Results with Rimini Support™ for SAP S/4HANA
Video
Pacific Textiles Experiences Better, Faster Results with Rimini Support™ for SAP S/4HANA
Brandsafway Builds a Roadmap of IT Innovation and Strength with Rimini Street
Video
Brandsafway Builds a Roadmap of IT Innovation and Strength with Rimini Street
Answer 10 Tough Questions to Justify IT Modernization
Blog
Answer 10 Tough Questions to Justify IT Modernization
Pat Phelan
Pat Phelan
VP, Market Research
3 min read

IT system modernization can be achieved in different ways.  Operational excellence in core and operational IT systems is a key part of most system modernization efforts.  It contributes to profitability and makes the systems better able to accommodate change.  Many currently deployed enterprise-level IT systems provide a strong foundation for change. For these systems, modernization […]

IDC Spotlight: Create differentiation using AI with ERP
Analyst Research
IDC Spotlight: Create differentiation using AI with ERP
Operational Excellence through System Modernisation
Research Report
Operational Excellence through System Modernisation
How to Evolve IT Systems into Innovation Engines
Blog
How to Evolve IT Systems into Innovation Engines
Eric Helmer
Eric Helmer
EVP & Global Chief Technology Officer
3 min read

When vendor-driven and customer-driven technology roadmaps are in close alignment, the results can be almost magical. Unfortunately, for most organizations that’s rarely the reality as they’re often left struggling to achieve innovation that their vendors are supposed to enable. IT leaders are all too familiar with this cycle: Up-and-coming vendors mature or get acquired and […]

New Survey: Why CIOs and CTOs Want a New Model for IT Support and Services
Blog
New Survey: Why CIOs and CTOs Want a New Model for IT Support and Services
Pat Phelan
Pat Phelan
VP, Market Research
2 min read

In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. That study focused on CIO and CTO satisfaction with their existing IT support and services models for enterprise software. The results spoke for themselves. Respondents voiced broad dissatisfaction with their support services and models, including issues with support […]

Top 10 Global IT Insights, Strategies, and Trends
Video
Top 10 Global IT Insights, Strategies, and Trends