In the tenth of 11 episodes, Hari Candadai, Global VP at Rimini Street, interviews former global CIO Tom Grooms to discuss third-party support as a key to unlock resources for digital transformation.

There’s a misconception that moving to third-party support means that there is no future ability to grow or develop existing SAP or Oracle instances, or that the ERP environment will be ‘frozen.’ Grooms debunks this misconception, explaining that third-party support is ideal for mature, stable environments.

Grooms likens third-party support to a bridge to new IT functionality, as it frees up IT resources to evaluate advances in software functionality as potential new solutions for the business.