ERP Integration and Interoperability Services

Help future proof and extend the lifespan of current ERP systems

Today’s business climate requires enterprises to adapt to fast-changing technology, while extending the life of and driving maximum value from their ERP software. For IT teams, this often means juggling time-consuming demands of incompatible systems, end-of-service issues, differing certification provisions for various vendors, and compliance requirements. Meanwhile, constant browser updates can limit the use of newer browsers or even cripple ERP functionality.

The Rimini Street Interoperability and Integration Services, delivered by the Advanced Technology Services team, provides ERP support and advisory services to help clients cut through complexity and address integration and interoperability challenges. By helping future-proof enterprise software releases from an ever-changing infrastructure and IT landscape, Rimini Street positions clients to adopt new technologies, ensure interoperability, and maintain stability.

Services

Rimini Street has helped hundreds of clients solve complex interoperability and integration challenges while avoiding lower-value upgrades to entire ERP systems or related infrastructure components. Services provided by the Advanced Technology Services team include the following:

Infrastructure assessment and alignment

Enterprise technology services including a tailored technology roadmap, based on business needs, such as potential upgrades and updates.

Technical best practice recommendations

Enterprise software services including recommendations based on experience supporting hundreds of complex and customized SAP and Oracle environments.

Interoperability support

Advanced technology services and support including insights needed to plan workarounds across the technology stack to avoid disruption to customizations and workflows.

Solution deployment support

ERP support and personalized, on-demand services to help update client technology stacks.

Browser compatibility

Enable legacy ERP applications to work with virtually any type or version of browser.

Why Rimini Street

Rimini Street provides unified support services for enterprise software to help optimize clients' IT investments through an expert, client-centric, single-provider model. Rimini Street enterprise technology services have helped clients worldwide keep their systems operational as upgrades happen in other parts of the IT environment.

Better model

Rimini Street wants clients to extract the greatest value from their enterprise software investments, and that starts by making sure that software works for the long-term. The Advanced Technology Services team and solutions are built with client success at the center, and value-added services are delivered at no additional cost to Rimini Street clients.

Better people

Integration and interoperability services are delivered by Rimini Street’s Advanced Technology Services team, staffed by experts experts with an average of 20+ years of experience in enterprise software services, integration, and interoperability. This team delivers consistent and repeatable ERP support service outcomes using proven processes and methodologies.

Better outcomes

Staying on a current release for an additional 15 years, and ensuring it works with other systems means cost savings to the business. Clients are able to redirect funds and resources to more strategic initiatives that move support innovation and growth.

Featured clients

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“

The savings we’re achieving by moving to Rimini Street are enabling us to reinvest and refocus on developing new digital solutions and enhancing online access for our users.”

– Daniel Buttigieg, Director of Enterprise Technology

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“

It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

– Andrew Matheson, Head of Operations and Automation

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“

We moved to Rimini Street because the risks were low and we knew the financial savings would be a huge benefit. After we experienced far better support than what we had before, our decision was validated, and we’ve since significantly expanded our global footprint through Rimini Street support .”

– Simon Lytton, Global Applications Director

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Additional resources

Video

Solving ERP Browser Compatibility with Browser Proxy

Join in on a discussion around ERP browser compatibility issues and how you can leverage Browser Proxy servers to solve integration issues!

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Blog

Video: How to Fix ERP Browser Compatibility Issues

Rimini Street Staff

5 min read

Solving web browser compatibility issues can be a surprisingly big issue for any IT organization trying to maximize the useful life of its ERP and other enterprise systems that came of age early in the web era. Wasn’t browser-based computing supposed to make everything easier? If your current ERP system meets your needs, we don’t […]

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Blog

How to Migrate Older ERPs to Newer Versions of Microsoft SQL Server Database

Lee Murphy

2 min read

Companies are always in a state of change, particularly with their technology infrastructure. However, not all pieces of the technology stack move at the same pace. There may be legitimate reasons to upgrade infrastructure for better security or access to new features. At the same time, you may want to hold onto current applications, such […]

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Blog

How To Fix Desktop Java Version Glitches With Enterprise Applications

Rimini Street Staff

3 min read

ERP systems and other enterprise applications sometimes break when the software was written to work with a specific release of Java that is not the one user desktops are configured to use by default. What are you supposed to do when that happens? Make users revert to a version of Java that may be obsolete […]

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Rimini Street and the ServiceNow, Inc. Partnership, Part 1

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Blog

Accelerating Out of the Turn

Scott Hays

Senior Director, Product Marketing

3 min read

This summer, the roar of Formula One engines will echo not just from the big screen with the release of the new F1 movie, but also in boardrooms and IT strategy sessions around the world. Why? Because the principles that guide elite F1 drivers through hairpin turns are the same ones that can guide IT […]

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Video

The Benefits of One End-to-End Software Support Partner

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Story

How Retailers Win with Rimini Street

Achieving Accelerated Growth & Profitability

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Blog

A CIO’s Guide to Winning in a Volatile Market

Joe Locandro

EVP & Global Chief Information Officer

5 min read

Volatility. It’s here to stay for the next unforeseen number of years, so get comfortable with the uncomfortable. While some may argue that planning in today’s market is impossible to do, the most effective way to navigate and win is to take a pragmatic approach to investments, risk management and workforce planning. As a seasoned […]

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