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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
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    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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    • Oracle
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      • SAP ECC and Business Suite
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Contact us

Global License and Advisory Services (GLAS)

Real Experts. Real Advice. Real Time.

Get full transparency and control of ERP licensing terms with help from Rimini Street’s Oracle, SAP and VMware software licensing consultants to avoid unnecessary spend, vendor lock-in and excessive risk.

Schedule a complimentary advisory session
Global License and Advisory Services (GLAS)

License transparency for smarter negotiation

Enterprise software licensing is complex, often leaving licensees stuck paying for the confusion. But making the best decisions for your organization’s needs and goals means having full control and understanding of licensee rights — and putting them to work for you. Rimini Street’s experts help make that happen.

Our global team of software license optimization experts — some of whom are former software auditors — work as your advocates, offering vendor-agnostic advice and guidance to help you not only maintain software license compliance but also achieve your desired outcomes. With nearly two decades of experience helping thousands of licensees navigate and maximize the full value of their mission-critical systems, including customizations, we put you in control of your IT roadmap, ensuring you remain flexible and ready for innovation without the speed bumps and full stops.

Regardless of where you are on your IT journey, let Rimini Street help you manage the entire software lifecycle, from acquisition to termination, and everything in between. We’re here to support you and your IT and finance teams to gain confidence and be in charge of the decisions that impact your future.

Avoid overspending

Avoid overspending

Software license optimization and professional license advisory can help prevent overspending on support and paying for other hidden costs. Get the clarity you need to protect your IT budget.
Don’t get stuck

Don’t get stuck

Avoid the potential software license compliance risk that comes from not knowing your privileges and decision timelines. Discover a more predictable model to manage your software assets.
Learn how
Take back control

Take back control

Don’t let software vendors decide your IT roadmap and innovation capability. Instead, be in an advantageous position to negotiate and terminate contracts that stifle your freedom and agility.
Watch Oracle license ROI video

How GLAS works

Discover

Identify, locate and measure the deployment of your mission-critical enterprise software programs to accurately capture your organization’s overall usage.

Assess

Work with our experienced team to develop a strategic plan for enterprise software deployment based on potential risk, utilization and system priority.

Remediate

Use expert guidance to resolve potential issues and optimize all licensable software installations to help safeguard your organization well into the future.

Why Rimini Street for software license compliance & optimization

As a trusted partner to thousands of clients and their significant product estates, Rimini Street has unique knowledge and expertise to solve your most challenging IT concerns, keeping you secure, compliant and running with ease. Discover what truly sets us apart in the industry.

  • Counsel from real auditors
  • Vendor-agnostic advice
  • Global expertise
  • Depth and breadth of knowledge

Many of Rimini Street’s licensing experts are former software license auditing professionals with decades of experience in auditing and consulting the largest organizations in the world, capable of providing you with the most strategic and proven real-world advice.

As Rimini Street isn’t partnered with any software publishers, you can trust our team to provide objective advice and impartial guidance without the conflicting interests that other software asset management providers may experience.

With offices and talent around the world, including the Americas, APAC and EMEA, we’re there for every time zone and need. As Rimini Street has one of the largest language support capabilities among third-party support providers, combined with a deep understanding of systems and local customs, you can be sure we have the in-house expertise and bandwidth to help deliver the outcomes you need for growth and profitability.

Rimini Street is trusted by many of the largest enterprises in the world to keep their systems running strong. Each of the 6,000+ contracts we’ve signed with Fortune 500, Fortune Global 100, public sector and thousands of other organizations is a testament to our confidence in ensuring licensing compliance and success for you.

Expert service for software licenses

At Rimini Street, we offer licensing consulting for Oracle, SAP, VMware and other enterprise software in a wide range of areas — including, but not limited to, those listed below.

Advisory services
Audit support
Usage assessments
Policy compliance
Roadmap & strategy
Cloud & FinOps
Mergers, acquisitions and divestitures
Specialty topics

“Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome will be and how it will improve my operations. They even provided in-depth license advisory support, helping me understand exactly what my total cost of ownership would be if I were to make the move to version 4.2 versus 4.3.”

Nav Pillai, former Chief Information Officer, Clifford Hallam Healthcare

Additional resources

The Opportunity Cost of Delaying ECC Support Decisions
Blog
The Opportunity Cost of Delaying ECC Support Decisions
Krista Glantschnig
Krista Glantschnig
Product Marketing Director
5 min read

For SAP ECC customers, waiting can feel like the most pragmatic option. With 2027 still ahead and 2030 often treated as the outer boundary for decisions, many organizations assume they have time to defer a serious reassessment of support, migration and modernization plans. But waiting is not neutral. Although it may preserve the appearance of […]

Read blog
Rimini Consult™ for SAP
Datasheet
Rimini Consult™ for SAP
Read Datasheet
Are Hidden ERP Costs Burying Your IT Department?
Blog
Are Hidden ERP Costs Burying Your IT Department?
Scott Hays
Scott Hays
VP, Product Marketing - Support
5 min read

This blog was originally published in October 2017 and updated in September 2026. Many organizations assume ERP support and maintenance fees are a predictable cost of doing business. What they often don’t realize is that those fees represent only a fraction of the true cost of keeping ERP systems running. ERP maintenance, upgrades and self-support […]

Read blog
Rimini Manage™ AMS: A Different Way to Run Enterprise Software
Infographic
Rimini Manage™ AMS: A Different Way to Run Enterprise Software
Read Infographic
Rimini Street and Datacom Announce Strategic Partnership to Accelerate AI Adoption and Drive IT Optimisation Across ANZ
Press Release
Rimini Street and Datacom Announce Strategic Partnership to Accelerate AI Adoption and Drive IT Optimisation Across ANZ

Collaboration delivers expert third-party support for Oracle and SAP, keeping systems secure, compliant and stable for immediate Agentic AI ERP innovation while freeing up capital for growth and profitability SYDNEY – September 15, 2026 – Rimini Street Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for…

Read press release
Rimini Street AI-Enabled Software Support Services Help Technology Companies Drive Transformation
Analyst Research
4 Third-Party Software Support Roles for SAP ECC and S/4HANA Risk Assurance
Read Analyst Research
Rimini Manage™: ERP & Application Managed Services (AMS)
Datasheet
Rimini Manage™: ERP & Application Managed Services (AMS)
Read Datasheet
Rimini Street Announces Stock Repurchase and Debt Reduction Transactions
Press Release
Rimini Street Announces Stock Repurchase and Debt Reduction Transactions

The Company recently completed an additional $5.0 million of common stock repurchases and $5.0 million of debt prepayment that brings total fiscal year-to-date capital return and balance sheet optimization to $30.9 million LAS VEGAS, August 31, 2026 – Rimini Street, Inc., (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic…

Read press release
The Comprehensive Guide to Third-Party Support and Services for Enterprise Software
eBook
The Comprehensive Guide to Third-Party Support and Services for Enterprise Software

Independent, third-party software support saves 50% to 90% annually and frees up the IT team. Read this guide to see if third-party support is right for you.

Read eBook

See what’s hiding in your software licenses

Contact Rimini Street today to schedule your complimentary advisory session and learn how our experts can help you take full advantage of your software investments.

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