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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
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    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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Contact us

Take the Smart Path with the Leader in Third Party Support

When “business as usual” no longer gets results, Rimini Street can help you take a new road forward. Find out how our extraordinary people leverage unparalleled technical expertise for our clients.

Take the Smart Path with the Leader in Third Party Support

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T-Mobile
Adecco USA
NTT Global Data Centers Americas
Hyundai Motor Manufacturing
Unisys Brasil
Fannie Mae
Sage Software
Canon U.S.A., Inc.
Alaska Air Group Inc.
Telstra Corporation Limited
Virgin Atlantic Airways Ltd
Technical Support for Oracle Helps Pan Ocean Navigate the Future
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Why partner with Rimini Street

We help you reimagine your path. We fight for your operational goals. And we help you spark change that drives results. Take a look at how we’ve done it for our clients, including industry leaders like Hyundai, T-Mobile, and Bausch & Lomb.

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Why partner with Rimini Street
Why partner with Rimini Street
“

Our first year working together demonstrated the quality of Rimini Street support. Any database-related issues we raise are resolved faster and more effectively than with Oracle, so we had absolutely no reservations in extending the original contract to a multi-year agreement. ”

– Heegon Kim, Head of department, Cloud Technology Team
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Why partner with Rimini Street
Why partner with Rimini Street
“

The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile.

The strength of the Rimini Street team made it possible to support the significant customizations that SAP struggled to handle. We get everything and more that we had from SAP at half the cost — it really was an unassailable proposal!

It became very clear that moving to a third-party support provider offered a compelling alternative for us.”

– Erik LaValle, Senior Director of Product and Technology for Supply Chain
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Why partner with Rimini Street
Why partner with Rimini Street
“

Rimini Street is solely focused on support and is incredibly customer-centric, which means it is constantly aiming to raise the bar and find new ways to deliver high-quality, cost-effective support to our business.”

– Ingo Paas, CIO
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Why partner with Rimini Street
Why partner with Rimini Street
“

When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”

– Dave Jackson, CIO
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Here’s what our clients say

Wonder what it’s really like to partner with Rimini Street for unified software support and services? Check out Gartner Peer Insights™ for verified Rimini Street reviews from trusted IT leaders around the world.

Gartner© and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Delivering better service for 15 years

$
9
B

Estimated total client savings since 2005

Up to
90
%

Estimated savings off total support costs

Average
4.9
/5

Client satisfaction score

Serving
164

Countries worldwide

Rimini Street unified software services

Rimini Street redefines what IT teams can expect from their support vendors: Delivering exceptional third-party enterprise software support for Oracle, SAP, JD Edwards, Siebel, and other applications, saving clients up to 90% of their total enterprise software support costs. By freeing up funds and resources, Rimini Street clients can accelerate their business-driven roadmaps that drive competitive advantage and growth.

Expect more from a support partner. Through unified support services delivered by a team of seasoned engineers and domain experts, Rimini Street helps organizations get more value from existing enterprise software investments while saving up to 90% of total software maintenance costs. Learn why CIOs around the world have chosen Rimini Street to free up funding and resources so they can drive digital transformation, competitive advantage, and growth.

Expert support and services for business-critical applications

Client success is Rimini Street’s success, and it starts by delivering the best third-party enterprise support services in the industry.

Oracle

Comprehensive support services across ten Oracle ERP and database solutions

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SAP

Ultra-responsive support and services for the most popular SAP platforms

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IBM

Optimize ROI and performance for all platforms and editions of IBM Db2 database version 8.0 and later

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Microsoft

Reduce total cost of SQL Server ownership and receive ultra-responsive support

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Salesforce®

Application Management Services (AMS) Unlock New Value from Salesforce® Solutions

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Expert support and services for business-critical applications
Expert support and services for business-critical applications
Expert support and services for business-critical applications
Expert support and services for business-critical applications
Expert support and services for business-critical applications

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