Our first year working together demonstrated the quality of Rimini Street support. Any database-related issues we raise are resolved faster and more effectively than with Oracle, so we had absolutely no reservations in extending the original contract to a multi-year agreement.

We are always very open in sharing our satisfaction with Rimini Street and the many benefits of switching away from Oracle support.”

The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile.

The strength of the Rimini Street team made it possible to support the significant customizations that SAP struggled to handle. We get everything and more that we had from SAP at half the cost — it really was an unassailable proposal!

It became very clear that moving to a third-party support provider offered a compelling alternative for us.”

Rimini Street is solely focused on support and is incredibly customer-centric, which means it is constantly aiming to raise the bar and find new ways to deliver high-quality, cost-effective support to our business.”

Rimini Street is phenomenal — rapid response, unquestioning support of our customizations, and help in areas that go way beyond day-to-day support. Rimini Street has done a great job and we value the stability of our partnership.”

When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”