Award-winning, ultra-responsive software support

Whether you’re currently running SAP S/4HANA or considering an ECC to S/4HANA migration, our Rimini Support™ for SAP S/4HANA delivers award-winning, engineer-led services including support for custom code; all tax, legal, and regulatory updates; and strategic advisory services for roadmap planning and interoperability optimization.

We will secure and fully support your S/4HANA release at a savings of up to 90% on your total SAP S/4HANA support costs, freeing up significant funds for innovation. Our 24/7/365 support services are led by Primary Support Engineers who average 20+ years of experience. We can support your S/4HANA release on-premises or in the cloud, and our average response time is under 90 seconds for critical P1 and P2 issues.

Our comprehensive support services can help you:
  • achieve your strategic, financial, and operational goals
  • extract greater value from your technology investments
  • proactively secure your enterprise software ecosystem
  • follow your own IT roadmap: on-premises, cloud, or hybrid

full-time staff engineers across 21 countries

Less than
2 minutes

average response time for P1 and P2 issues

Up to

savings on total SAP S/4HANA support costs


overall average client satisfaction rating

Managed services that free up your IT team for innovation

With Rimini Manage™ for SAP, we take on your day-to-day IT service management and help reduce complexity and improve operational efficiency. With our deep expertise in SAP, we can manage and improve your existing environment, freeing up your team for higher-value innovation and strategic projects.

The benefits of Rimini Manage™ for SAP include:
  • an always-on global network of senior-level software engineers
  • human-first expertise empowered by AI service insight and automation
  • fast incident resolution and reduced project backlogs
  • root cause analysis to prevent incident recurrence
  • an unlimited ticket model from a broad catalog of services
  • the flexibility to fill your IT skills gaps seamlessly
  • predictable billing

Benefits of partnering with Rimini Street

Eliminate Overspending

Eliminate Overspending

Redeploy newly available funds into high-impact projects
Chart Your Roadmap

Chart Your Roadmap

Free yourself from vendor mandates and restrictions
Innovate Around Existing Systems

Innovate Around Existing Systems

Leverage our expertise in interoperability and security
Attract and Engage IT Talent

Attract and Engage IT Talent

Staff your innovation initiatives while we support your ERP

Featured Clients

Featured Clients
Featured Clients

With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”

– Jae-Hoon Jung Information Strategy Team Leader
Featured Clients
Pacific Textiles Logo

With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”

– Hubert Tsang CIO
Featured Clients
Featured Clients

The central applications run as expected, which provides peace of mind and allows the IT organization to focus on higher-value strategic objectives.”

– Walter Eckardt Head of IT

Let's Start a Conversation

How can Rimini Support for SAP S/4HANA help you meet your goals?

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