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Rimini Street Achieves Flawless ISO 9001 Audit for Seventh Consecutive Year

Company also achieves zero non-conformities in ISO 27001 audit for fifth consecutive year

LAS VEGAS, August 22, 2018 – Rimini Street, Inc., (Nasdaq: RMNI), a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products, today announced the Company has achieved another flawless ISO 9001 audit with zero non-conformities for the seventh year in a row. Rimini Street has earned the most recent ISO 9001:2015 certification for its award-winning delivery of global enterprise software support service including: client onboarding and account management, product support for vendor delivered and client customized code, fix development and delivery, as well as the research, development and distribution of worldwide tax, legal and regulatory updates.

Setting the Industry Standard in Client Service

Rimini Street’s ISO certification is part of the Company’s commitment to developing and executing best-in-class processes to ensure clients consistently receive high-quality, ultra-responsive service. The ISO 9001:2015 assessment focuses on a wide range of requirements, including: management commitment to quality, customer focus, adequacy of the organization’s resources, employee training, process management, quality planning, design, purchasing, process monitoring and measurement.

The ISO certification is recognized as the industry standard for quality management systems, and requires evaluation by an independent, accredited auditing body. Rimini Street’s independent auditor for ISO 9001 is the National Standards Authority of Ireland (NSAI). The certification process, completed by NSAI, verifies that detailed processes for the relevant business areas are reviewed, continuously monitored and improved to ensure services and deliverables are consistently delivered with excellence. Rimini Street’s Internal Audit & Compliance Framework organization oversees all quality management systems and process compliance, including the management of regular process compliance audits by both its internal and external auditors.

Additionally, Rimini Street is an ISO 27001-certified provider for independent enterprise software support services and has achieved five years of flawless ISO 27001 audits with zero non-conformities. ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. The scope of Rimini Street’s certification includes global provisioning of third-party software maintenance services including various client onboarding services (dependent on supported product line), delivery of support services and client engagement. The Rimini Street Security Management Framework, under the ISO 27001:2013 compliance, contains procedures, policies, and methods governing how Rimini Street employees are to access, handle and protect client information.

“Leveraging the ISO processes as a framework allows us to scale quickly and methodically around the world while adhering to process controls; by adhering to the ISO standards, we ensure our clients consistently receive reliable, exceptional service and high quality deliverables,” said Steven Salaets, senior vice president and CIO, Global Security & Compliance, Rimini Street. “Rimini Street was the first third-party enterprise software support organization to become both ISO 9001 and ISO 27001 certified, which has allowed the Company to leverage mature ISO processes to the benefit of its global client base for many years. Rimini Street ISO systems help us support all our product lines and complex tax, legal and regulatory development and delivery.”

 

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com/, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (IR-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, catastrophic events that disrupt our business, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Annual Report on Form 10-K to be filed by March 16, 2020, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

 

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© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Investor Relations Contact:
Dean Pohl
Rimini Street, Inc.
+1 203 347-4446
[email protected]

Media Relations Contact:
Michelle McGlocklin
Rimini Street, Inc.
+1 925 523-8414
[email protected]

Relações com investidores:

Dean Pohl

Rimini Street, Inc.

+1 925 523-7636 dpohl@riministreet.com
Relações com a mídia:

Michelle McGlocklin

Rimini Street, Inc.

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