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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Support, Optimize and Transform: Oracle E-Business Suite (EBS)

Maximize the full value and potential of your investment to deliver top- and bottom-line growth for your business with third-party support for Oracle EBS, coupled with management and innovation solutions.

Learn how third-party EBS support can help fund innovation Request a call
Support, Optimize and Transform: Oracle E-Business Suite (EBS)

Value-maximizing services for Oracle EBS

Most Oracle EBS perpetual license holders we surveyed agree that their current EBS release effectively meets their business needs. But undergoing nonstop, disruptive upgrades and paying high costs for limited support that doesn’t include customizations, deliver new innovations or may not offer security patches for your release makes little sense. At Rimini Street, we solve those problems and more with third-party support and services for Oracle EBS, transforming your existing release into a stable, robust platform you can run with ease for the next 15+ years.

Rimini Street is a global leader of third-party support for Oracle, selected by thousands of organizations as their preferred partner to fulfill their end-to-end Oracle EBS needs. With unmatched, comprehensive support that includes customizations; exclusive, proactive security that helps keeps your mission-critical systems and data protected; and patented interoperability solutions to seamlessly modernize end user experiences, we make it easy for you to get it all and more — from one trusted partner.

Achieve system stability, operational efficiency, cost reduction and accelerated innovation on a flexible IT roadmap that puts you in control.

Rimini Street. We’ll Get You There.™

Unlock funds for innovation

Unlock funds for innovation

Immediately save up to 50% on annual Oracle EBS support fees and up to 90% on total cost of ownership and continue saving more with optimization solutions to reinvest in strategic initiatives for growth.
Calculate your savings
Get robust, reliable support

Get robust, reliable support

Receive comprehensive, 24/7/365 P1 support for Oracle EBS, including custom code fixes and global tax, legal and regulatory updates, along with 10-minute response times for P1 and P2 issues — guaranteed.
Compare to Oracle EBS support
Stay compliant and secure

Stay compliant and secure

Maintain functionality, security and licensing compliance for up to 15+ years without low-value, disruptive upgrades. Keep your EBS running smoothly for longer with the freedom to innovate around the edges.
Read whitepaper

Three Steps to Help Shift Your Current Oracle E-Business Suite (EBS) into a Transformation Accelerator

Did you know that you can turn Oracle EBS into a growth engine for your organization? Discover three strategies for leveraging your existing release as a means of funding and carrying out transformative initiatives.

Download eBook

Expert support for Oracle EBS

At Rimini Street, we support all Oracle E-Business Suite application modules on version 10.7 and later releases.

CRM
Procurement
Supply chain management
Financial management
Project portfolio management
Value chain execution
Human capital management
Service management
Value chain planning

Unmatched support and solutions from Rimini Street’s Oracle EBS experts

As a global leader of end-to-end third-party software support, management and innovation solutions for Oracle EBS, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

  • Rimini Support™ for Oracle EBS
  • Rimini Manage™ for Oracle EBS
  • Rimini Consult™ for Oracle EBS
  • Rimini Protect™ for Oracle EBS
  • Rimini Connect™ for Oracle EBS
  • Rimini Watch™ for Oracle EBS

Count on our expert team to maintain, secure and fully support your Oracle EBS release 12.2 or earlier. We help increase uptime and resolve critical issues quickly, keeping your platform running for years.

With Rimini Support for Oracle EBS, you gain:

  • Dedicated Primary Support Engineer backed by 800+ engineers and proprietary AI tools
  • <2-minute average response time for P1 and P2 issues
  • Immediate savings of up to 50% on annual support for Oracle EBS to fuel innovation
Learn about Rimini Support Read datasheet

Free up your IT team to focus on strategic initiatives. We take on the day-to-day management of your Oracle EBS instances, reducing backlogs, improving performance and leveling up operational efficiency.

With Rimini Manage for Oracle EBS, you gain:

  • Unlimited ticket model from a broad catalog of services
  • Predictable billing to simplify financial planning
  • Root cause analysis for enhanced stability and incident prevention
Learn about Rimini Manage for Oracle

Unlock the full potential of your Oracle EBS by leveraging Rimini Street’s team of roadmap and strategy experts. Simplify licensing, resolve interoperability challenges and drive impactful business outcomes with vendor-agnostic guidance.

With Rimini Consult for Oracle EBS, you gain:

  • Technology assessments to gain insight into problem areas
  • IT analysis and consultancy to put your organization on the best path
  • Project design and management to achieve desired functionality
Learn about Rimini Consult Schedule a license advisory session

Do more than wait for security patches, that may leave systems vulnerable for months or years on end. Proactively protect your Oracle EBS without vendor patches and mitigate risk with personalized solutions that improve your overall security posture.

With Rimini Protect for Oracle EBS, you gain:

  • Fast protection against known and unknown threats
  • Zero-day advisories of reported vulnerabilities
  • Cost-effective, subscription-based solutions that help free up resources for innovation
Learn about Rimini Protect

Future-proof and extend the life of your existing Oracle EBS via seamless compatibility with the latest technology. Our patented and proprietary interoperability solutions help modernize your systems without patches or upgrades.

With Rimini Connect for Oracle EBS, you gain:

  • Innovative solutions for connectivity with browsers, OS, Java and email
  • Fast, simple implementation without disruptions or excessive downtime
  • Ability to add new functionality and features for increased ROI
Learn about Rimini Connect

Maintain the health of your Oracle EBS with proactive observability services that identify and resolve potential issues before they become critical. Our experts can help keep your environment stable for business continuity.

With Rimini Watch for Oracle EBS, you gain:

  • 24/7/365 monitoring with 10-minute guaranteed response time
  • Technical guidance to reduce costly downtime and high-severity incidents
  • Customized reports and real-time dashboards for valuable insights
Learn about Rimini Watch Read datasheet

Hear what our clients have to say

View All Clients
Hear what our clients have to say
Hear what our clients have to say
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

– Dong Hoon Park, Head of IT Department
Learn more
Hear what our clients have to say
Hear what our clients have to say
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

– Jaewoong Jeong, Executive Director, IT Business Division
Learn more
Hear what our clients have to say
Hear what our clients have to say
“

When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”

– Cho Yeon-Jeong, ERP IT Team, Manager
Learn more

Additional resources

Maximize ROI with Oracle Enterprise License Models
Video
Maximize ROI with Oracle Enterprise License Models
Watch Video
4 Takeaways from the Navigating the Oracle EBS Landscape Survey Report
Blog
4 Takeaways from the Navigating the Oracle EBS Landscape Survey Report
Rodney Kenyon
Rodney Kenyon
GVP, Professional Services – Rimini Custom
5 min read

Oracle renewal time is right around the corner. And if you’re looking at your Oracle EBS support renewal fees and wondering, “Am I getting my money’s worth?” you’re not alone. In our global survey of Oracle E-Business Suite (EBS) customers across industries and geographies, we learn IT leaders are challenging the rising costs, mounting risks […]

Read Blog
3 Oracle EBS Updates You Need to Know
Blog
3 Oracle EBS Updates You Need to Know
Frank Reneke
Frank Reneke
GVP, Professional Services for Rimini Custom
3 min read

Oracle has announced new updates to its E-Business Suite (EBS) which includes changes to support timelines. On the surface, the updates may seem like positive enhancements, but the real question is: are they simply minor, routine upgrades disguised as continuous innovation? For organizations relying on Oracle EBS, understanding these updates is critical. Changes to support […]

Read Blog
Navigating the Oracle EBS Landscape: Insights and Strategies for Modern Enterprises
Research Report
Navigating the Oracle EBS Landscape: Insights and Strategies for Modern Enterprises
Read Research Report
Three Steps to Shift your Current Oracle E-Business Suite (EBS) into a Transformation Accelerator
eBook
Three Steps to Shift your Current Oracle E-Business Suite (EBS) into a Transformation Accelerator
Read eBook
IT Experts in Action: Moving faster than the vendor
Blog
IT Experts in Action: Moving faster than the vendor
Craig Mackereth
Craig Mackereth
EVP, Global Service Delivery
4 min read

From our rigorous hiring process to our global collaboration and unique service delivery model, Rimini Street’s Global Service Delivery (GSD) team is the driving force behind our transformative approach to providing IT support. And for the last nine years, I’ve had the privilege of leading this team, fine-tuning performance, and watching it evolve and grow […]

Read Blog
Leveling up Interoperability with Rimini Connect™ Console for Enterprise Software, Including Oracle E-Business Suite and SAP
Blog
Leveling up Interoperability with Rimini Connect™ Console for Enterprise Software, Including Oracle E-Business Suite and SAP
Desmond Whitt
Desmond Whitt
Vice President & General Manager, Rimini Connect Solutions
4 min read

As technology continues to evolve rapidly, and in varying lifecycles and rates, interoperability challenges are becoming more complex than ever. Patches, expensive upgrades and homegrown solutions — each with its own set of disruptions and risks to the business — have historically been used to address these issues. With new releases, updates and accompanying compatibility […]

Read Blog
Funding, Driving and Accelerating Innovation: How 6 Oracle EBS Customers are Gaining Advantage with Rimini Street’s Third-Party Support
Story
Funding, Driving and Accelerating Innovation: How 6 Oracle EBS Customers are Gaining Advantage with Rimini Street’s Third-Party Support
Read Story
Ricoh Selects Rimini Street to Optimize and Secure its Oracle EBS and Oracle Database Instances
Press Release
Ricoh Selects Rimini Street to Optimize and Secure its Oracle EBS and Oracle Database Instances

Global leader of image processing chooses Rimini Support™ and Rimini Protect™ as it explores new ERP strategy independent of Oracle LAS VEGAS – June 11, 2024 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a […]

Read Press Release

Want better outcomes from your Oracle EBS?

Reach out today to learn how Rimini Street’s superior third-party Oracle EBS support and innovation solutions can provide your organization with greater flexibility, cost savings and possibilities.

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