Search Icon

Resource Library

No results found. Reset Filters
Welcome to the Future of PeopleSoft Managed Services: Things Just Got Easier
Webinar
Welcome to the Future of PeopleSoft Managed Services: Things Just Got Easier

With all Oracle PeopleSoft releases except for 9.2 in sustaining support and no announcement of 9.3, our customers have been finding creative ways to control costs and make things easier to do.

Assessing an SAP-Rimini Street Strategy: A Valoir Report
Analyst Research
Assessing an SAP-Rimini Street Strategy: A Valoir Report

SAP customers contemplating the transition to S/4HANA have a lot to consider. A move to S/4HANA is more than an upgrade; it’s a new implementation effort, a new platform, and a new database. With costs estimated to be 5 to 7 times current license costs and potential barriers to aligning scarce expertise to make the move with minimal disruption, many customers are searching for options. The Valoir Research report, “Assessing an SAP-Rimini Street Strategy,” helps SAP customers understand the role of independent, third-party support from Rimini Street. In the report, you’ll learn: The current state of SAP software support and licensing burdens The value of stopping the clock on SAP’s planned deadlines to make the S/4HANA move when your business needs dictate – not SAP’s roadmap Ways customers are using liberated resources and budget to help fund digital transformation and accelerate innovation initiatives How Rimini Street independent, third-party support has helped customers reset their SAP relationships to better position themselves for an eventual move to S/4HANA

Rimini Street Executive Series: At Your Service – Industry-Leading SLAs Don’t Just Happen
Article
Rimini Street Executive Series: At Your Service – Industry-Leading SLAs Don’t Just Happen

Rimini Street third-party support for enterprise software delivers leading, guaranteed 10-minute response SLA for critical, P1 cases around the world.

Rimini Street: What We Do
Video
Rimini Street: What We Do

We don’t make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It’s because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.

Delivering Better Application Management Services, an Interview with Jim Duggan
Article
Delivering Better Application Management Services, an Interview with Jim Duggan

Rimini Street delivers integrated Application Management Services plus Levels 2 through 4 ERP support for enterprise software.

Adopt a “Shift Left” Strategy to Transform IT Support Services
Webinar
Adopt a “Shift Left” Strategy to Transform IT Support Services

Companies and IT organizations that provide technology support services (either internally or externally) are struggling to find a service approach that moves knowledge closer to their customers—one that lowers costs, improves customer experiences, and, importantly, balances technology and the human connection.

Evaluating Third-Party Support for SAP – What You Need to Know
Webinar
Evaluating Third-Party Support for SAP – What You Need to Know

Saving at least 50% on SAP support costs to leverage the investment made in implementing an existing SAP system is an attractive proposition for most IT leaders, especially in today’s economic stress. Third-party support provides this option. In fact, Gartner calls “third-party support a safe haven.”

Rimini Street: We Do Support
Video
Rimini Street: We Do Support

ERP and database vendors don’t want you to know who we are, or that we’ve saved our clients nearly $5B to date on support fees. Rimini Street is a global partner organizations can trust to help cut costs to drive innovation and growth. Other companies do software. We do support.

Valoir Report: Third-Party Support Goes Mainstream
Analyst Research
Valoir Report: Third-Party Support Goes Mainstream

Adoption of third-party support for enterprise software is now mainstream. Independent research firm Valoir analyzed its growing acceptance, finding that demand is widespread — from cost-cutters to innovators to a variety of companies in-between. Even ERP vendors reluctantly acknowledge its utility as they focus efforts on the cloud. Independent, third-party support has evolved into a strategic portfolio management tool for enterprise applications, gaining broader strategic acceptance from its origins as a cost containment tactic. Valoir found that its versatility facilitates: Innovation around the edges of a mature, highly functional ERP system Maximizing value from existing investments Taking a measured approach to cloud evolution Digital transformation Tactically, independent, third-party software support helps CIOs save resources and keep IT teams engaged with new initiatives rather than routine support. Strategically, it helps CIOs meet business objectives, demonstrate value, and move to a Business-Driven Roadmap from one dictated by an ERP vendor. In analyzing third-party enterprise software support providers, Valoir specifically recognized Rimini Street for its: Breadth of knowledge and depth of support, featuring a Primary Support Engineer model Pure focus on independent, third-party support versus other IT or consulting services Track record of strong client relationships Value, service, price

This website has been built using modern web standards not fully supported by your browser. Please consider updating your browser.

Upgrade Today